An exciting opportunity has arisen to work for our client Marshall Land Systems at Cambridge Airport within their busy HR team. The jobholder will work as part of a small and supportive team in dealing with HR and administration tasks. You will deliver effective and efficient HR support, answering first line queries from managers and employees on HR policies and processes, accurately processing HR transactions, and administering assigned HR processes and programs that support the employee experience.
Key duties will involve:
- Effectively answer queries from employees and managers in a timely manner, including first level queries on people policy and processes, escalating queries as required
- Process various transactions in Workday in an accurate and timely manner
- Issue offer letters, contracts of employment and employment changes
- Provide accurate data to various stakeholders for related activities in the employee lifecycle including those related to onboarding, security vetting, and payroll to ensure processes run effectively
- Administer the onboarding and induction process to collect all data required for new employees and communicate first day instructions to new starters (including employee induction checklists, new employee paperwork, etc.)
- Administer the process for leavers including ensuring the transaction is completed in Workday, raising the employee exit checklist, and communicating with stakeholders (e.g. IT and Security)
- Complete employment verifications and provide the details to the Security team
- Enter employee data and administer changes to employee details on the HR Information System accurately
- Work with excel to check/analyse data and provide reports to the HR Team
- Keep HR records and files up to date and upload documents to employee records for the HR team ensure the storage of all documentation complies with legislation and company policy
- Responsible for benefits administration including enrolling new plan members, processing plan member changes, removing plan members, and answering general queries about the benefits plan and coverages
- Responsible for the administration of the retirement savings plan (RRSP) including connecting new employees with the provider for initial set-up, providing plan information to employees, obtaining the required documentation and providing it to payroll, and de-grouping leavers from the plan
- Offer exceptional customer service, supporting where you can or referring to others within the HR team as required
- Administer the Long Service Award Program
- Arrange meetings and organize hospitality for stakeholders, as required
- Other duties as assigned by the HR Service Delivery Manager.
Skills/Experience required;
- The successful applicant will have experience working in an administrative or customer facing role where service, accuracy and discretion is of paramount importance experience in an HR role is an asset.
- Demonstrable proficiency in Microsoft Office Suite, especially Word, Excel and Outlook. Experience of being able to mail merge is essential.
- Knowledge of HR systems is desirable but not essential.
- You will be pro-active, with strong interpersonal skills and the confidence to interact with employees and managers and be a good multi-tasker.
- You will have the ability to provide accurate and efficient service under time pressure.
- Strong attention to detail is essential
- Skilled in organizing tasks and establishing priorities
- The ability to effectively manage sensitive and confidential data and information, ensuring confidentiality is maintained
- Excellent communication skills with the ability to engage a variety of audiences: fluent written and oral English is mandatory.
- Must be eligible to meet the requirements of export control regulations and security regulations, including the Canadian Controlled Goods Program and Canadian government security requirements.
37 hour working week, there may be some flexibility on the hours, 2-3 days a week as a minimum on site.
Morson is acting as an employment business in relation to the vacancy.
Administration; filing; e-filing; GDPR; secretarial; data entry; data input; Excel; Word; Outlook; Access; MS Office; booking system; business support; database management; diary management; minute taking; document control; HR administrator; Confidential; document management; mail merge