Sales Administrator

Sales Administrator
Location: Chertsey
Contract Type: Permanent
Office Based
Salary: £30,000

Position Overview

As Sales Administrator, you'll be the backbone of the sales office, managing customer enquiries, processing orders and supporting Account Managers on key accounts. You'll work across multiple systems to raise quotations, handle returns and repairs, and liaise with suppliers and internal teams to ensure on-time delivery. Your role directly impacts customer satisfaction and business growth, giving you visibility across the full sales cycle from initial enquiry through to invoice and delivery.

Responsibilities

• Respond to customer enquiries via telephone and email, providing accurate information and support
• Prepare quotations and process orders using the CRM system, following strict procedures and maintaining data accuracy
• Support Account Managers and Directors on major contracts and strategic account development
• Enter order data and place orders with suppliers, tracking progress to meet delivery deadlines
• Handle returns and repairs through the RMA process with customers and suppliers
• Liaise with Goods Receipt and Despatch teams to progress orders and resolve delivery issues
• Inspect goods, support shipping and invoicing as Quality Deputy when required
• Develop relationships with allocated accounts by maintaining contact and identifying new business opportunities
• Gather and share relevant market information and supplier product knowledge with the team
• Support internal reporting, data analysis and general sales office administration

Requirements

• Proficiency with CRM systems and databases to raise quotations, process orders and manage invoicing
• Strong skills with Microsoft Word and Microsoft Excel
• Ability to work in an organised manner and balance multiple priorities in a fast-paced office environment
• Excellent written and verbal communication skills
• Attention to detail and accuracy when handling data and customer information
• Ability to work collaboratively with Account Managers, Directors and internal teams
• Willingness to support wider office duties and take on additional responsibilities

If you're looking to advance your career in sales administration and have the skills and experience to succeed in this role, please send your CV and a brief cover letter to (url removed) Please include examples of your experience with CRM systems and any relevant sales office experience. We'll review applications on a rolling basis and contact shortlisted candidates to discuss the opportunity further.