Claims Supply Chain Executive

Due to a promotion within the team, we're looking for a dedicated Claims Supply Chain Executive to join AXA Commercial on a full time, permanent basis. In this role, you'll be responsible for overseeing the performance management of all claims suppliers to ensure they meet our service targets within operational areas. If you possess sound analytical skills, a good understanding of business strategy, and in depth knowledge of claims or supply chain management processes, we would love to hear from you!

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

• Act as the main link between Supply Chain, Operations, and Suppliers to ensure clear communication and coordination.
• Gather and document business requirements related to service expectations, including Supplier SLAs within operational areas.
• Hold regular review meetings with suppliers to address service issues, agree on remedies, and document actions and outcomes.
• Serve as the escalation point (internal and external) for supplier related queries or complaints, working with the right teams to resolve issues promptly.
• Maintain sound working relationships with the Supply Chain Manager, sharing performance data and supporting supplier development strategies.
• Oversee the onboarding of new suppliers, including communication plans, system access, and providing necessary guidance.
• Support timely payments to suppliers and work to reduce late payments, strengthening supplier relationships.
• Use MI, customer, and operational feedback to monitor and benchmark supplier performance, encouraging continuous improvement and sharing best practices.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

• Proven track record within claims or supply chain management.
• Good understanding of business strategy and operational plans.
• Sound analytical skills.
• Ability to present data and insights.
• Excellent communication and networking abilities.
• Ability to influence people and situations to achieve optimal outcomes.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary of up to £40,000 dependent on experience.
• Annual company & performance based bonus.
• Contributory pension scheme (up to 12% employer contributions).
• Life Assurance (up to 10 x annual salary).
• Private medical cover.
• 25 days annual leave plus Bank Holidays.
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
• Wellbeing services & resources.
• AXA employee discounts.

To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to .

AXA Commercial protects businesses, from multinationals to micro start ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.