Capacity Market (EMR) Analyst - NESO

National Energy System Operator's (NESO) strength lies in our people. Together, we're shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow.

This role is critical in ensuring we are successful in our Delivery Body role of managing the Capacity Market and Contracts for Difference schemes in line with the EMR (Electricity Market Reform) Regulatory Framework. As an EMR Analyst, you'll be part of a team running and ensuring enduring maintenance of end-to-end processes for the Capacity Market scheme in accordance with regulatory requirements. From pre application to pre qualification and assessment, and then ultimately running the auction/allocation processes for the Capacity Market. You will manage key commercial relationships with participants and stakeholders throughout the pre qualification and auction processes.

This role is Warwick based & we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

• Identify and drive forward process and customer journey improvements to improve how our customers perceive us and improve our performance
• Deliver team business objectives
• Support the preparation and run key processes from pre qualification, assessment and disputes, through to delivering auctions for the Capacity Market, managing own key responsibilities consistent with role level throughout
• Develop and manage internal and external relationships and represent NESO at external meetings, industry wide presentations or bi lateral discussions
• Manage complex issues and queries from industry participants and develop sound knowledge and understanding of the EMR mechanisms
• Develop and produce written guidance, videos and training material for industry and the EMR team
• Understand potential regulatory change and how it impacts business processes - ability to communicate this verbally, in writing via guidance materials and/or implement said changes into EMR systems, with appropriate testing undertaken and documented
• Develop a sound knowledge of rules and regulations on EMR, guiding existing and potential new applicants through the sometimes complex regulations that govern the operation of the EMR mechanisms
• Improve and manage relationships with applicants and delivery partners; coordinating across NESO markets and within EMR
• Support other areas of EMR as business needs arise
• Support and manage the design, testing and training of systems and business processes used to deliver the EMR mechanisms
• Integration and utilisation of AI within existing business processes to improve team efficiency

• Good communication skills, both written and verbal, with internal and external parties
• Ability to successfully manage multiple activities to tight timescales and continually prioritise workload
• Good influencing and negotiation skills
• Experience of effectively dealing with customers and stakeholders
• Good IT skills - Microsoft Word, Excel, PowerPoint (VBA advantage)
• Good analytical and problem solving skills; with the ability to collect, organise, analyse and disseminate significant amounts of information with attention to detail
• Understanding of Risk and Compliance and process improvement is desirable
• Experience or interest in the energy industry is desirable
• Experience of the operation and functions of industry codes and/or balancing services would be an advantage
• Experience of defining IT system requirements and ensuring successful implementation into an operational environment
• HND/Degree or the ability to demonstrate appropriate levels of job experience

A competitive salary between £42,781 - £52,465pa - dependent on experience and capability.

As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.

You will also have access to a comprehensive benefits package tailored to support your well being and professional success. From a competitive salary to flexible work arrangements, we promote your work life balance. Enjoy fit for purpose wellbeing and lifestyle offerings, ongoing skill development aligned to our Purpose and Values, and be part of a supportive community that values your individuality and where you can belong.

National Energy System Operator's (NESO) mission is to facilitate the decarbonisation of Great Britain's energy network and ensure the delivery of reliable, affordable, and clean electricity for consumers. We work with stakeholders across the whole energy industry to plan for future network needs, using a wider adoption of technology and changes in consumer behaviour, as well as ensuring we have the right markets, networks, and frameworks in place, to transform the way we operate tomorrow.

In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain's electricity and gas networks and operating the electricity system.

We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

This role closes on 23/02/2026 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.