AP Residential Worker

Approved Premises Residential Worker - Richmond (London)
Location: 96 North Road, Richmond, London, TW9 4HQ
Contract: Temporary - 12 months (with possible extension)
Pay: 18.59 per hour PAYE 24.48 Umbrella
Hours: Shift-based rota including nights, weekends & bank holidays (enhanced rates apply)

About the Role

Red Snapper Recruitment is recruiting on behalf of the Probation Service for an Approved Premises Residential Worker to join a dedicated team delivering 24-hour supervision, monitoring, and support within an Approved Premises.

This is a frontline role supporting individuals on probation who are residing at the premises as part of their licence or sentence conditions. You will play a key role in risk management, safeguarding, public protection, and rehabilitation, ensuring residents are supported while maintaining a safe and secure environment.

Key Responsibilities

• Supervise and support residents in line with licence conditions, court orders, and sentence plans.
• Monitor behaviour, compliance, and risk, reporting concerns promptly and accurately.
• Maintain safety and security of the premises throughout your shift.
• Support residents' wellbeing and encourage positive engagement and rehabilitation.
• Enforce Approved Premises rules and follow enforcement procedures where required.
• Contribute to risk management, safeguarding, and public protection processes.
• Maintain accurate records and case notes in line with policy and confidentiality standards.
• Work shifts including waking nights, weekends, and bank holidays.
• Provide cover at other Approved Premises when required.

Who We're Looking For

Essential

• Confident working in structured, professional or regulated environments.
• Strong interpersonal, observational, and communication skills.
• Ability to manage challenging behaviour calmly and professionally.
• Reliable, resilient, and able to maintain professional boundaries.
• Willingness to work shifts including unsocial hours.
• Demonstrated commitment to equality, inclusion, and safeguarding.

Highly Desirable

• Experience working with offenders or high-risk/complex-needs individuals in criminal justice, probation, prison, supported housing, substance misuse, homelessness, or similar services.
• Experience managing risk, behaviour, or compliance in a frontline setting.

Why Apply?

• Gain valuable experience within the Probation Service.
• Develop specialist skills in offender management and risk assessment.
• Competitive hourly rates plus enhanced pay for unsocial hours.
• Opportunity for contract extension and future roles within criminal justice services.

This role is subject to pre-employment checks and Probation's Enhanced Level 1 Vetting.

If this role is not for you but you know someone who would be interested, please refer them. We offer a 75 retail voucher referral bonus for successful introductions (subject to terms). RSR Justice is a market-leading recruitment business dedicated to providing top-quality candidates and services to the offender rehabilitation and supervision work sectors. Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.