Head of Business Performance

Head of Business Performance

The closing date is 25 February 2026

The Head of Business Performance leads the organisation's planning and performance framework, ensuring the effective delivery of strategic objectives. The role is responsible for coordinating organisation-wide planning, monitoring performance and efficiency, and providing strategic insight to senior leaders and the Board.

Key responsibilities include leading and developing the Planning and Performance Team; overseeing long-term strategic planning and portfolio management; and supporting and deputising for the Chief Operating Officer on planning and performance matters. The post holder will work closely with Finance and Infrastructure colleagues to ensure integrated planning and robust decision making.

The role also involves attending Board and Committee meetings, managing sensitive strategic information, and acting as the Senior Information Risk Officer, providing assurance that information risk is effectively managed across the organisation.

Main duties of the job

The Head of Business Performance is responsible for the development of the organisation's planning framework, ensuring achievement of the organisation's strategic aims, leading the strategic planning delivery and portfolio management arrangements.

To manage the day-to-day activities of the Planning team, referring matters to the Chief Operating Officer as appropriate.

• To monitor performance and efficiency across the organisation
• Co ordinate organisation-wide planning and performance activities
• To support the Chief Operating Officer and Infrastructure in servicing the Steering Board Committee on Planning matters
• To deputise for the Chief Operating Officer and Infrastructure in their planning and performance role
• To develop the capacity and capability of the Planning and Performance Team ensuring that it is fit for purpose
• Long term strategic planning
• To attend Board and Committee meetings as requested - communication of sensitive and strategic information
• To perform the responsibilities of this role in a way that enhances the reputation of the organisation by ensuring the creation and delivery of its plans
• To undertake all duties as directed by the Chief Operating Officer, primarily in relation to Planning and Performance but also working within the Finance and Infrastructure Directorate and across the Organisation

Directly accountable as the Senior Information Risk Officer.

About us

Please note that as an organisation NHS LPP has been hosted by Guy's & St Thomas' (GSTT) NHS Foundation Trust since 2012 and provides the legal framework and supporting services under which NHS LPP operates. However, NHS LPP is a membership organisation funded and governed by its members and not GSTT. NHS LPP staff are employed by GSTT.

NHS LPP develops and manages collaborative procurement projects on behalf of its members including acute, community and mental health trusts, as well as CCGs. NHS LPP has a number of members outside of London. This role requires the postholder to manage collaborative procurement within the normal NHS membership but also work with other public sector bodies, advising and managing their procurement processes to deliver benefit to the wider public sector.

The organisation will continue to develop as a centre of commercial excellence that delivers significant and sustainable cost and service improvements to all stakeholders primarily in the London NHS economy but also outside London.

NHS LPP are proud to be accredited for disability awareness & Investors in People.

Job responsibilities

Lead the NHS LPP's performance, business intelligence and systems functions, delivering high quality insights, dashboards and reporting that drive strategic, operational and financial decision making.

Develop, implement and maintain a robust Performance Management Framework and Strategy, ensuring delivery of the organisation's strategic goals, operating plan and compliance requirements.

Act on behalf of the Chief Operating Officer as organisational lead for performance, holding delivery and enabling functions to account, managing performance reviews and escalating issues where required.

Oversee data governance, benchmarking and advanced analytics to identify performance variation, productivity improvement and efficiency opportunities, driving progression towards upper quartile performance.

Provide timely, insightful performance reporting and analysis to Executive, Board and external stakeholders to inform planning, resource allocation and risk management.

Lead business development activity, including service level agreements, tender responses, commercial opportunities and stakeholder partnerships, ensuring opportunities are risk assessed, financially sustainable and aligned to strategic objectives.

Support strategic service transformation through complex data analysis, modelling and forecasting, informing business cases, system wide cost reduction initiatives and collaborative working across ICBs, Trusts and partners.

Ensure compliance with governance, legal, regulatory and host organisation (GSTT) requirements, maintaining effective risk management, information governance and assurance frameworks.

Provide senior leadership across NHS LPP, including deputising for the Chief Operating Officer when required, leading multidisciplinary teams, managing budgets and driving a high performing, inclusive culture.

Lead continuous improvement of systems, processes and policies to enhance organisational effectiveness, governance and value for members and stakeholders.

Qualifications

• Masters/MBA level qualification or equivalent Masters in Accounting or experience or training
• Evidence of continual professional development
• Fellow of ACCA, ICAEW, CIMA or CIPFA

Knowledge & Experience

• Extensive experience working in a senior management role within a large, multifaceted healthcare environment, or equivalent, demonstrating a successful track record of delivering effective healthcare services including staff; financial; and change management
• Evidence of delivering successful strategic and operational performance management and clearly demonstrating improvement in the quality of service delivery at a strategic level, including business case preparation, service initiation, contract negotiation, and the development and monitoring of outcome and output measures.
• Extensive experience of working in a complex, multi agency environment and across organisational boundaries
• Demonstrable experience of advising the board on strategic options regarding service delivery
• Experience of working in different parts of the healthcare system

Personal Qualities

• High degree of commitment to Trust values and evidence of actively modelling the associated behaviours
• High level of work organisation, self motivation, drive for performance and improvement, and flexibility in approach and attitude
• Strong sense of commitment to openness, honesty and integrity in undertaking the role.

Skills & Abilities

• Strong leadership, interpersonal skills and authority; able to successfully foster and manage inter relationships between own unit and other Directorates.
• Statistical packages such as R, Python or SPSS.
• Reporting packages such as Power BI or Tableau.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£99,808 to £113,803 a year
Per annum - Inclusive HCA