Resident Engagement Officer

MMP Consultancy are working with a fantastic organisation to recruit a Resident Engagement Officer based in North London.

The Resident Engagement Officer (RPEEP) is responsible for delivering resident-focused engagement activities that support compliance with The Fire Safety (Residential Evacuation Plans) (England) Regulations 2025. The role ensures that residents who may have difficulty self-evacuating are identified, supported, and actively involved in developing person-centred evacuation arrangements.

The postholder will work collaboratively with residents, building safety team, fire consultants and Fire & Rescue Services to ensure inclusive engagement, informed consent, and effective evacuation planning.

Annual Salary: 38,213 Per Annum

Key Responsibilities:

• Engage residents in buildings covered by the Regulations.
• Support the identification of residents who may require assistance to evacuate.
• Support the wider team identify vulnerable residents that may be effected planned project work.
• Build trusted relationships with vulnerable and disabled residents.
• Promote inclusive and accessible engagement methods.
• Facilitate resident participation in person-centred fire risk assessments.
• Support the development of Emergency Evacuation Statements.
• Ensure residents understand evacuation strategies and risks.
• Assist with annual reviews of evacuation plans.
• Ensure all evacuation information is correctly captured in the buildings PIB - Emergency Response Pack.
• Obtain and record informed resident consent.
• Ensure compliance with UK GDPR and safeguarding policies.
• Maintain accurate and confidential records.
• Develop accessible fire safety and evacuation communications.
• Deliver engagement sessions and awareness activities.
• Support residents in understanding their evacuation arrangements
• Monitor engagement outcomes and participation.
• Contribute to audits and regulatory reporting.
• Recommend improvements to engagement practices.

Requirements:

• Experience in resident or community engagement.
• Experience working with vulnerable communities.
• Strong communication and interpersonal skills.
• Knowledge of equality, accessibility, and safeguarding.
• Good organisational and record-keeping skills.
• Knowledge of fire safety or building safety legislation.
• Experience in housing or local authority settings.
• Understanding of person-centred risk assessments.
• Experience of multi-agency working.