Hire and Sales Co-ordinator

Job Title: Hire & Sales Coordinator

Location: Kettering, NN15 5TB
Job Type: Full-time

Shift: Monday to Friday, 40 hours per week (Flexible hours between 07:00 - 18:00)

Benefits:

• Sick Pay
• Additional Leave
• Company Pension
• On-site Gym
• Company Events
• Flexible Schedule
• On-site Parking

About the Role:

We are seeking a motivated and customer-focused Hire & Sales Coordinator to join our growing team. You will be an integral part of the team, supporting the hire and sales administration function. As a Hire & Sales Coordinator, you will work closely with our hire department and sales teams to deliver exceptional service, manage customer relationships, and handle administrative tasks related to short-term hire and equipment sales.

Key Responsibilities:

• Provide support for daily hire department activities, ensuring customer satisfaction and exceeding expectations.
• Manage all areas of short-term hire including scheduling, booking transport, creating quotes, and invoicing.
• Support sales administration by processing sales packs, raising POs for equipment, and entering data into our operating system.
• Work closely with suppliers and identify opportunities for cross-hire.
• Develop strong customer relationships and resolve any issues efficiently.
• Engage with service teams and sales teams to ensure smooth operations.
• Ensure accurate, timely completion of all hire and sales-related administration.
• Actively contribute to the continuous improvement of our CRM system and processes.
• Work toward achieving hire and sales KPIs.

Competencies & Skills:

• Knowledge of plant and/or equipment hire is preferred but not essential.
• Proactive and customer-focused with excellent organizational and administrative skills.
• Strong telephone and face-to-face communication skills.
• Familiarity with Microsoft 365 and CRM systems (e.g., Protean) is beneficial.
• Experience in the hire/service industry is an advantage but not essential.

What We Offer:

• Competitive Salary
• 24 Days Holiday plus 8 days statutory leave.
• Pension Scheme
• Ongoing Development We invest in our people and offer career growth opportunities.

If you are a detail-oriented, customer-focused individual with a passion for equipment hire and sales, we d love to hear from you!

INDKTT