Job Description
15.06 per hour
Both part time & full time roles available
Based in Brislington - hybrid after 3 months
Temporary - 6 months
Tate are working with a local authority in their search for Repairs Coordinators on a temporary basis
You would be based in their Responsive Repairs Team based in the Housing Department, with key responsibilities:
- Scheduling repairs and tasks to colleagues onsite
- Keeping residents updated at all stages of a repair
- Keeping accurate notes of actions and conversations
- To recognise and act on Health and Safety issues
- Dealing with enquiries from residents, colleagues and other stake holders, by email, telephone and text
- Coming up with solutions to problems whilst keeping tenants informed of the status of their repair.
- Working alongside a team of Trade Specific Managers and Supervisors, as well as other departments in Housing and Landlord Services such as Estates and the Citizen Contact Centre
- Raising repair orders, arranging appointments with residents & scheduling work to site-based teams
Skills / experience:
- Customer service experience
- Administration experience
- Excellent IT skills
- Housing or schedule experience (desirable)
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
