Job Description
Receptionist / Facilities Support
Location: Bristol (Full-Time, Onsite)
Rate: 14.37 per hour (Umbrella)
About the Company
Our client is a global leader in engineering, project management, and technical services, delivering innovative solutions across a range of industries. The Bristol office plays a key role in supporting major international programmes across the clean energy, defence, and space sectors.
About the Role
We are seeking a professional, proactive, and customer-focused Receptionist / Facilities Support to be the welcoming face of a busy Bristol office. This is a varied and hands-on role combining front-of-house responsibilities with facilities and administrative support.
You will ensure a professional and friendly environment for clients, visitors, and employees while supporting the Facilities Manager with day-to-day office operations and compliance activities.
Key Responsibilities
Reception Duties
Greet and assist visitors, ensuring a warm and professional welcome
Answer and direct phone calls, manage enquiries, and take accurate messages
Schedule appointments and coordinate meeting room bookings
Maintain a tidy and organised reception area
Ensure compliance with security and visitor management protocols
Manage the door access system and ID card database
Complete stock checks and process orders for stationery and kitchen consumables
Facilities & Administrative Support
Support the day-to-day operations of the office
Manage the Health & Safety compliance system, uploading evidence of checks and services, and closing actions with sufficient documentation
Conduct weekly and monthly Health & Safety checks to maintain HSE compliance
Assist with administrative tasks including data entry, filing, and correspondence
Liaise with internal departments to support office operations
Process invoices in a timely manner and assist in resolving supplier queries
Maintain up-to-date and accurate facilities documentation
Manage and deliver the Office Induction process
Support the Facilities Manager with local and national projects as required
About You
Previous experience in a receptionist, front-of-house, or customer service role preferred
Strong verbal and written communication skills
Excellent organisational and multitasking abilities
Proficient in Microsoft Office (Word, Excel, Outlook)
Professional demeanour with a customer-focused approach
Able to work independently and as part of a team
Proactive, self-motivated, and positive in your approach to work
