Retail Assistant

Retail Sales Assistant / Shop Assistant Full Time

Location: Shaftesbury & Gillingham Store
Salary: DOE increases after JET training; under review for further increase
Hours: 9:15am 5:10pm, 5 days per week (37.1 hours)
Day Off: Normally Tuesday
Sundays: Usually closed (December shifts rotated fairly across the team)
Job Type: Full-time, Permanent
Reports To: Manager / Deputy Manager

Looking for a full-time retail role with career progression and training?

Join our lifestyle and home retail stores in Shaftesbury and Gillingham as a Retail Sales Assistant.

This is a fantastic opportunity for someone who enjoys customer service, sales, visual merchandising, and creating memorable in-store experiences in a friendly, team-focused retail environment.

What You ll Be Doing

• Deliver excellent customer service and build long-term customer relationships

• Drive sales and product engagement through strong communication

• Support store targets and contribute to team performance

• Handle cash and card transactions accurately using till/POS systems

• Maintain stock levels and update inventory systems

• Merchandise products to maximise visual presentation and sales

• Maintain and grow the customer database

• Provide high-quality after-sales support, including order and complaint follow-ups

• Monitor KPIs and understand your impact on store success

• Keep the store clean, secure, and visually appealing

• Attend training, team meetings, and development sessions

• Follow company values, uniform standards, and professional conduct

What We re Looking For

• Experience in retail, sales, or customer service (preferred but not essential)

• Confident using till/POS systems (Bransom experience a bonus)

• Friendly, positive, and customer-focused

• Reliable, honest, and a strong team player

• Creative thinker with ideas to enhance the customer experience

• Comfortable in a lifestyle or home retail environment

• Strong attention to detail, presentation, and service quality

Why Join Us?

• Work in a supportive, friendly retail team

• JET training and career development opportunities

• Join a respected lifestyle & home retail brand

• Opportunities to grow in retail sales, customer service, and leadership

• Be part of a business that values presentation, service, and experience

Apply Today

If you re passionate about retail, sales, and customer service, we d love to hear from you. Apply now to take the next step in your retail career, with full training and career development provided!