Overview General Manager - Wokingham - Basic Salary - £60,000 - OTE - £93,000 (uncapped) - Company Car - Extensive Benefits Package. Our client, a busy franchised dealership, in Wokingham has the requirement for an experienced General Manager / Head of Business to lead their successful dealership team. This role requires someone with a stable and proven history in the General Manager/Head Of Business role within a main franchise car dealership. Responsibilities Provide leadership & coaching to your dealership team Communicate vision and goals Oversee recruitment and retention of staff Agree standards and the performance required Conduct monthly appraisals/reviews with line managers Install, monitor, and maintain processes Provide, maintain, and ensure Excellent Customer Service is delivered at all times Achieve profit and volume objectives against budget Monitor and review each department's financial performance Conduct monthly Accounts Reviews with line managers Work with Dealership Accountant to examine accounts, operating controls, composite etc Maintain financial controls to operate within expense budget Develop and support marketing campaigns Examine and control Weekly/Monthly debtors Review sales volumes, pricing policy, discounts, parts pricing and labour rates Build and manage relationships with manufacturer and suppliers Health & Safety and Site Security Monitor, understand and use best practice to achieve Group KPI's Experience, Skills & Qualifications Essential Requirements: Minimum of 2 years General Manager / Head of Business / GSM experience Franchised Dealership Experience Full UK Driving Licence Remuneration & Benefits Basic Salary of £60,000 On Target Earnings of £93,000(uncapped) Company Car Extensive Benefits Package
Feb 08, 2026
Full time
Overview General Manager - Wokingham - Basic Salary - £60,000 - OTE - £93,000 (uncapped) - Company Car - Extensive Benefits Package. Our client, a busy franchised dealership, in Wokingham has the requirement for an experienced General Manager / Head of Business to lead their successful dealership team. This role requires someone with a stable and proven history in the General Manager/Head Of Business role within a main franchise car dealership. Responsibilities Provide leadership & coaching to your dealership team Communicate vision and goals Oversee recruitment and retention of staff Agree standards and the performance required Conduct monthly appraisals/reviews with line managers Install, monitor, and maintain processes Provide, maintain, and ensure Excellent Customer Service is delivered at all times Achieve profit and volume objectives against budget Monitor and review each department's financial performance Conduct monthly Accounts Reviews with line managers Work with Dealership Accountant to examine accounts, operating controls, composite etc Maintain financial controls to operate within expense budget Develop and support marketing campaigns Examine and control Weekly/Monthly debtors Review sales volumes, pricing policy, discounts, parts pricing and labour rates Build and manage relationships with manufacturer and suppliers Health & Safety and Site Security Monitor, understand and use best practice to achieve Group KPI's Experience, Skills & Qualifications Essential Requirements: Minimum of 2 years General Manager / Head of Business / GSM experience Franchised Dealership Experience Full UK Driving Licence Remuneration & Benefits Basic Salary of £60,000 On Target Earnings of £93,000(uncapped) Company Car Extensive Benefits Package
Store Manager - Crown Paints Crown Paints are seeking to recruit a Store Manager to join our fantastic team based in Altrincham. The role is a 12 months Temp, full-time position working 40 hours per week (7am-5pm Monday - Friday and occasional Saturdays 8am-12pm). In return, we are offering you a salary of £31,000 per annum + bonus + excellent benefits package. What you can expect from this role? This is a hands on, people focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role - from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition. There's plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions. Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management. Expect to take ownership of stock - maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference. Commercial understanding is key. There's the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It's a great opportunity to build commercial skills in a fast paced, customer first environment. With great work comes great reward At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes: 36 days annual leave (including bank holidays and a paid mandatory store closure period i.e. Christmas) The opportunity to earn up to a 25% performance bonus each quarter Purchase a generous amount of significantly discounted paint for personal use A fantastic pension plan where the Company will match, and even double your contribution Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors Health & well being perks - a range of medical, dental and optical treatments for you and your family Excellent work life balance - never work a night shift or on Sundays again! Eating out, retail and leisure discounts Cycle to Work Scheme Training and development throughout your role A little more about us Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It's fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world. Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown it's not just paint - it's personal!
Feb 08, 2026
Full time
Store Manager - Crown Paints Crown Paints are seeking to recruit a Store Manager to join our fantastic team based in Altrincham. The role is a 12 months Temp, full-time position working 40 hours per week (7am-5pm Monday - Friday and occasional Saturdays 8am-12pm). In return, we are offering you a salary of £31,000 per annum + bonus + excellent benefits package. What you can expect from this role? This is a hands on, people focused role where every day offers the opportunity to make an impact. Expect to take the lead from the front of the store, becoming a familiar and trusted face to customers. Relationship building is a key part of the role - from getting to know regulars to winning new business through confident prospecting and offering service that stands out from the competition. There's plenty of scope to bring ambition and proactive thinking. This role is ideal for someone who thrives on setting and achieving challenging targets, enjoys problem solving, and is driven by results. It offers the chance to really shape sales performance and customer growth, with the support and autonomy to make informed decisions. Leadership also plays a central part. Managing and motivating a small team, the role offers the opportunity to coach others, have meaningful conversations, and support strong team performance through structured time and task management. Expect to take ownership of stock - maintaining control, forecasting needs, and keeping the store running smoothly day to day. It's a role where attention to detail and forward planning make a real difference. Commercial understanding is key. There's the chance to get involved in wider store performance, working with financial targets such as profit and loss, monthly KPIs, and margin management. It's a great opportunity to build commercial skills in a fast paced, customer first environment. With great work comes great reward At Crown Paints we take pride in our warm and inclusive culture, excellent working conditions and offer an attractive reward package that includes: 36 days annual leave (including bank holidays and a paid mandatory store closure period i.e. Christmas) The opportunity to earn up to a 25% performance bonus each quarter Purchase a generous amount of significantly discounted paint for personal use A fantastic pension plan where the Company will match, and even double your contribution Employee Assistance Programme (EAP) - 24/7 access to confidential support via an employee helpline with qualified counsellors Health & well being perks - a range of medical, dental and optical treatments for you and your family Excellent work life balance - never work a night shift or on Sundays again! Eating out, retail and leisure discounts Cycle to Work Scheme Training and development throughout your role A little more about us Crown Paints have been manufacturing paint for longer than most, over 200 years in fact, with over 60 years proudly holding the Royal Warrant. It's fair to say that we know our craft; however, what really sets Crown apart is the support we provide for cultural, humanitarian and scientific causes across the world. Alongside our owners, The Hempel Foundation, we place a special focus on education for children in need, and are proud to support the education of over 55,000 children across 22 projects worldwide. You can therefore guarantee here at Crown it's not just paint - it's personal!
Service Lead page is loaded Service Leadlocations: Edinburgh, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: Trek113638 Job DescriptionTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound sweet. Then come join us!In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023. We are currently recruiting for: Position: Service Lead Location: Edinburgh Job Type: Full Time What you'll do As Service Lead, you'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality. That means you'll need to be a great communicator and leader, you'll engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department, and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers.You'll be the operations lead for your store's Service Centre-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success. What you'll bring to the team: An excellent communicator with a commitment to delivering the best possible experience for every customer. Great leadership skills and the ability to motivate a team and drive performance and efficiency. An ability to plan effectively, manage workflow and stay ahead of your shop's needs. You will also need to be adaptable, with the ability to pivot task and focus if problems arise. 3+ years of bicycle service centre experience.If you don't meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!Benefits here at Trek: 25 days annual leave per year, plus bank holidays Discounted employee purchase scheme on bikes, parts and accessories 24/7 employee assistance program 24/7 virtual GP services and counselling services Gym membership discounts and discounts on other health and wellbeing brands Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more Annual paid time off for charity work Death in service benefitIf you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Trek is a place where you're valued for being you. If you're really into bikes, that's great. If you're not (yet), that's great too. Because there's a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It's what makes us who we are. Trek was named to Learn more of why Trek is one of the top
Feb 08, 2026
Full time
Service Lead page is loaded Service Leadlocations: Edinburgh, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: Trek113638 Job DescriptionTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound sweet. Then come join us!In the UK, we are also a Great Place to Work certified workplace and globally we were recognized in the Fortune 100 of Best Companies to Work for in 2023. We are currently recruiting for: Position: Service Lead Location: Edinburgh Job Type: Full Time What you'll do As Service Lead, you'll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek's signature hospitality. That means you'll need to be a great communicator and leader, you'll engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department, and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers.You'll be the operations lead for your store's Service Centre-and you'll be the one who's ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You'll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop's needs so both the service and sales teams are set up for success. What you'll bring to the team: An excellent communicator with a commitment to delivering the best possible experience for every customer. Great leadership skills and the ability to motivate a team and drive performance and efficiency. An ability to plan effectively, manage workflow and stay ahead of your shop's needs. You will also need to be adaptable, with the ability to pivot task and focus if problems arise. 3+ years of bicycle service centre experience.If you don't meet all the criteria but believe you have great value to add then let us know in a cover letter, why your skillset is right for the role!Benefits here at Trek: 25 days annual leave per year, plus bank holidays Discounted employee purchase scheme on bikes, parts and accessories 24/7 employee assistance program 24/7 virtual GP services and counselling services Gym membership discounts and discounts on other health and wellbeing brands Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more Annual paid time off for charity work Death in service benefitIf you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Trek is a place where you're valued for being you. If you're really into bikes, that's great. If you're not (yet), that's great too. Because there's a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It's what makes us who we are. Trek was named to Learn more of why Trek is one of the top
A leading cosmetics retailer in Oxford is seeking a Customer Experience and Operations Manager to elevate the in-store experience through exceptional service and operational excellence. This role requires strong leadership skills and a deep understanding of retail operations, including cash and inventory management. You will coach your team, optimize customer interactions, and ensure that every client enjoys a remarkable visit. If you are passionate about beauty and client satisfaction, we invite you to apply.
Feb 08, 2026
Full time
A leading cosmetics retailer in Oxford is seeking a Customer Experience and Operations Manager to elevate the in-store experience through exceptional service and operational excellence. This role requires strong leadership skills and a deep understanding of retail operations, including cash and inventory management. You will coach your team, optimize customer interactions, and ensure that every client enjoys a remarkable visit. If you are passionate about beauty and client satisfaction, we invite you to apply.
Job title: Warehouse Team Leader My client based on the outskirts of Huntingdon is recruiting for a full-time permanent Warehouse Team Leader to oversee the efficient operation of the warehouse, including inventory, logistics and staff to ensure timely receipt, storage and dispatch of goods. Overview B2B & B2C Retail Experience Required. Hours: Monday - Thursday 07:30 - 16:00; Friday 07:30 - 15:30. Shift work and Saturdays required Q3/Q4. Salary £45-55,000 DOE. Main responsibilities Operational Managing the daily work plan - conducting daily meetings with the team. Through effective communication ensure that the team understands the warehouse objectives and through frequent reviews, that customer satisfaction levels are continually monitored and maintained. Provide clear, actionable updates on stock, order flow and operational performance to senior management. Streamline warehouse workflows to boost efficiency, reduce errors and minimise costs. Be flexible in having a hands-on approach to all areas of the warehouse requirements. Budget Control Plan and implement the local budget to ensure that costs are justified and meet the operational needs of the business. Manage the cost base and expenses in line with the agreed budgets. Talent Management Lead, motivate and supervise warehouse staff. Set clear performance standards and lead by example. Continue to grow the team to ensure that they are equipped with the right skills to meet changing market and customer needs. Ensure that values and behaviours are reflected in everything the team does. Health & Safety Delivery of a safe, secure and clean work environment for team members. Overall accountability for Health, Safety and the Environment in all areas of responsibility. Ensure compliance with Standard Operating Procedures. In the event of an accident/incident ensure that the correct reporting procedure is followed, and corrective action is taken where necessary. If you have the skills and experience listed above please send your CV to or call .
Feb 08, 2026
Full time
Job title: Warehouse Team Leader My client based on the outskirts of Huntingdon is recruiting for a full-time permanent Warehouse Team Leader to oversee the efficient operation of the warehouse, including inventory, logistics and staff to ensure timely receipt, storage and dispatch of goods. Overview B2B & B2C Retail Experience Required. Hours: Monday - Thursday 07:30 - 16:00; Friday 07:30 - 15:30. Shift work and Saturdays required Q3/Q4. Salary £45-55,000 DOE. Main responsibilities Operational Managing the daily work plan - conducting daily meetings with the team. Through effective communication ensure that the team understands the warehouse objectives and through frequent reviews, that customer satisfaction levels are continually monitored and maintained. Provide clear, actionable updates on stock, order flow and operational performance to senior management. Streamline warehouse workflows to boost efficiency, reduce errors and minimise costs. Be flexible in having a hands-on approach to all areas of the warehouse requirements. Budget Control Plan and implement the local budget to ensure that costs are justified and meet the operational needs of the business. Manage the cost base and expenses in line with the agreed budgets. Talent Management Lead, motivate and supervise warehouse staff. Set clear performance standards and lead by example. Continue to grow the team to ensure that they are equipped with the right skills to meet changing market and customer needs. Ensure that values and behaviours are reflected in everything the team does. Health & Safety Delivery of a safe, secure and clean work environment for team members. Overall accountability for Health, Safety and the Environment in all areas of responsibility. Ensure compliance with Standard Operating Procedures. In the event of an accident/incident ensure that the correct reporting procedure is followed, and corrective action is taken where necessary. If you have the skills and experience listed above please send your CV to or call .
What you'll bring to the team Global Planning Director Global Insights & Strategy London B2 12 Month FTC Our purpose Bring joy, create connections, and make memories. Our vision To be the global leader in branded entertainment destinations and the greatest place to work and play. The opportunity We're looking for a Global Planning Director to lead strategic planning and alignment across Merlin's diverse portfolio of world-class attractions and brands. Sitting within our Global Insights & Strategy team, this role plays a critical part in shaping how our Growth function plans, prioritises and delivers impact across regions, brands and channels. You'll act as the central connector between global Centres of Excellence (Brand, Marketing, Indirect Sales, Customer Proposition) and our regional and cluster go-to-market teams - with a particular focus on International markets. Your work will ensure our planning cadence is joined up, insight-led and aligned to key governance forums including CPC, CIC, Executive Team and Main Board agendas. This is a highly visible role for a strategic, data-driven leader who thrives in complex, fast-paced environments and knows how to turn long-term vision into executable plans that drive growth. What you'll be doing Strategic planning & alignment Lead the global go-to-market calendar, ensuring synergy across brands, regions and specialisms Own the annual and multi-year go-to-market planning process, integrating global trends, insights and customer feedback Align go-to-market strategies with Merlin's wider business objectives and growth ambitions Collaboration & leadership Act as the central hub for regional and local go-to-market teams, driving alignment and sharing best practice Partner closely with commercial, operations, digital and insights teams to optimise go-to-market motion and delivery Governance, rhythm & performance Coordinate global activity across key seasons, campaigns and product launches, ensuring timely, high-quality execution Own the planning and trading rhythm, leading weekly, monthly and quarterly reviews Track changes to plans and actions, ensuring visibility through digital tools and clarity for senior stakeholders Monitor KPIs, challenge assumptions and recommend strategic course-corrections where needed Who you'll work with You'll collaborate extensively across Merlin, including: Global, regional and local go-to-market leaders Global Brand teams E-commerce and Digital Marketing Communications, Partnerships and Sponsorship External media agencies Insights, Strategy, Commercial and Finance teams Qualifications & Experience What we're looking for Experience & background Proven experience in a senior marketing or planning leadership role within a global or multi-regional organisation Strong strategic planning and programme management capability Deep understanding of brand, digital marketing and campaign analytics Experience leading complex stakeholder groups across cultures and geographies A data-driven mindset with the ability to translate insight into action Background in entertainment, tourism, hospitality or adjacent sectors Degree-level education (or equivalent) in business, analytics or a related field preferred Skills & capabilities Ability to lead global planning cycles, from annual calendars to multi-year roadmaps Strong influencing skills at executive and senior stakeholder level Collaborative leadership style that brings global and regional teams together Commercial acumen, connecting plans to revenue growth and ROI Curious, innovative thinker who keeps pace with evolving planning tools and methodologies Proven people leader who develops capability and builds high-performing teams How we lead at Merlin At Merlin, our leaders are: Soulfully Curious - always learning, exploring new perspectives and asking great questions Results Focused - clear on goals, accountable for outcomes and unafraid to course-correct Extraordinary Teammates - collaborative, generous with knowledge and contributors to enterprise-wide success Developers of People - coaches, mentors and champions of growth in others Why join us? This is a rare opportunity to shape how a global entertainment business plans for growth, connects teams across continents and brings bold strategies to life. You'll have real influence, global exposure and the chance to help millions of guests create unforgettable memories. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
Feb 08, 2026
Full time
What you'll bring to the team Global Planning Director Global Insights & Strategy London B2 12 Month FTC Our purpose Bring joy, create connections, and make memories. Our vision To be the global leader in branded entertainment destinations and the greatest place to work and play. The opportunity We're looking for a Global Planning Director to lead strategic planning and alignment across Merlin's diverse portfolio of world-class attractions and brands. Sitting within our Global Insights & Strategy team, this role plays a critical part in shaping how our Growth function plans, prioritises and delivers impact across regions, brands and channels. You'll act as the central connector between global Centres of Excellence (Brand, Marketing, Indirect Sales, Customer Proposition) and our regional and cluster go-to-market teams - with a particular focus on International markets. Your work will ensure our planning cadence is joined up, insight-led and aligned to key governance forums including CPC, CIC, Executive Team and Main Board agendas. This is a highly visible role for a strategic, data-driven leader who thrives in complex, fast-paced environments and knows how to turn long-term vision into executable plans that drive growth. What you'll be doing Strategic planning & alignment Lead the global go-to-market calendar, ensuring synergy across brands, regions and specialisms Own the annual and multi-year go-to-market planning process, integrating global trends, insights and customer feedback Align go-to-market strategies with Merlin's wider business objectives and growth ambitions Collaboration & leadership Act as the central hub for regional and local go-to-market teams, driving alignment and sharing best practice Partner closely with commercial, operations, digital and insights teams to optimise go-to-market motion and delivery Governance, rhythm & performance Coordinate global activity across key seasons, campaigns and product launches, ensuring timely, high-quality execution Own the planning and trading rhythm, leading weekly, monthly and quarterly reviews Track changes to plans and actions, ensuring visibility through digital tools and clarity for senior stakeholders Monitor KPIs, challenge assumptions and recommend strategic course-corrections where needed Who you'll work with You'll collaborate extensively across Merlin, including: Global, regional and local go-to-market leaders Global Brand teams E-commerce and Digital Marketing Communications, Partnerships and Sponsorship External media agencies Insights, Strategy, Commercial and Finance teams Qualifications & Experience What we're looking for Experience & background Proven experience in a senior marketing or planning leadership role within a global or multi-regional organisation Strong strategic planning and programme management capability Deep understanding of brand, digital marketing and campaign analytics Experience leading complex stakeholder groups across cultures and geographies A data-driven mindset with the ability to translate insight into action Background in entertainment, tourism, hospitality or adjacent sectors Degree-level education (or equivalent) in business, analytics or a related field preferred Skills & capabilities Ability to lead global planning cycles, from annual calendars to multi-year roadmaps Strong influencing skills at executive and senior stakeholder level Collaborative leadership style that brings global and regional teams together Commercial acumen, connecting plans to revenue growth and ROI Curious, innovative thinker who keeps pace with evolving planning tools and methodologies Proven people leader who develops capability and builds high-performing teams How we lead at Merlin At Merlin, our leaders are: Soulfully Curious - always learning, exploring new perspectives and asking great questions Results Focused - clear on goals, accountable for outcomes and unafraid to course-correct Extraordinary Teammates - collaborative, generous with knowledge and contributors to enterprise-wide success Developers of People - coaches, mentors and champions of growth in others Why join us? This is a rare opportunity to shape how a global entertainment business plans for growth, connects teams across continents and brings bold strategies to life. You'll have real influence, global exposure and the chance to help millions of guests create unforgettable memories. Benefits We're growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects - ideal if you're already fantastic and want to become even better (our magic can help here). Benefits include Pension, Life Assurance, discretionary company bonus, 33 days' holiday including bank holidays, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, an Enjoy the Ride pass which entitles you and 5 loved ones unlimited entry into your regional attractions, 25% discount in our retail shops and restaurants and 40% discount on LEGO, plus lots more! Pay Range Competitive
Company Description Publicis Groupe is one of the largest advertising agency holding companies in the world, a global leader in marketing, communications, and digital transformation. Driven by data, technology, and creativity, our solutions enable brands to provide customers with tailored experiences at scale. We operate the Power of One model to integrate competencies that create increasing business value for clients. We are present in more than 100 countries and employ over 90,000 professionals. In the UK, Publicis Groupe includes agencies such as Saatchi & Saatchi, Leo Burnett, Publicis Sapient, Zenith, Starcom, Publicis Health, and Epsilon among others. Publicis Re:Sources is the backbone of Publicis Groupe. We are Publicis Groupe's Shared Services Platform. Formed in 1998, Publicis Re:Sources was created to streamline centralised functions of Publicis Groupe agencies. We have grown to 5,000+ professionals operating 40 shared service centres (SSCs) servicing agencies across the globe, supporting 63 markets. We provide technology solutions and business services including finance, accounting, information technology, global security, legal, payroll and benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. Job Description An opportunity has arisen for a Senior Legal Counsel to join the Commercial Legal team at Publicis Re:Sources. The role involves providing support to the Publicis Groupe agencies to ensure legal and regulatory compliance and to manage key legal risks. This role will be based in our London office. Please only apply if you have the right to work in UK. Responsibilities Key Responsibilities: Advise Publicis Media agencies in the UK on all commercial legal aspects of their business, focusing on media planning & buying services (traditional and digital advertising) for global clients managed from the UK, as well as other media-related service offerings including data and technology, partnerships, content clearance, influencer agreements and affiliate marketing. Draft, review, and negotiate media service agreements and other commercial contracts with clients, vendors and third-party suppliers. Lead the legal response to new business pitches, including coordination, drafting and negotiation of contractual documentation. Coordinate, manage and provide legal support for multi-market agreements, including client master service agreements and global agreements with media owners. Provide strategic guidance to business stakeholders on risks and challenges and collaborate on practical solutions. Develop legal precedents, best practices and processes, work closely with media agencies to ensure compliance with client agreements, and with members of legal teams in other markets to advocate a consistent global approach. Lead and support team initiatives to help improve ways of working, efficiency and the value of the Legal team to the business. Keep up to date and ensure awareness of current issues affecting the media and marketing industry and their implications on client contract negotiations, including industry-specific areas that relate to certain Publicis clients (e.g. pharmaceutical gambling, HFSS). Maintain a strong understanding of the main principles of GDPR, provide related data protection advice, and review and negotiate data protection agreements. Deliver training to business stakeholders to ensure understanding of key legal risks, best practices and contractual obligations. Advise the agencies in relation to disputes and litigation resolution, providing internal reports and overseeing outside counsel where required. Train members of the Legal team on commercial legal considerations in the media agency space and related approaches, including sharing UK approaches and knowledge with members of legal teams in other jurisdictions. Actively develop and maintain strong working relationships with the media agency teams and foster a culture of excellent client service within Publicis Re:Sources, the agencies and across Publicis Groupe as a whole. Work collaboratively with the UK Legal team, and members of the Legal team in other markets to share knowledge, promote consistency and uphold high professional standards. Qualifications Experience/Qualifications/Certifications Qualified Solicitor (or equivalent) with solid experience and at least 5 years' experience in an in-house or law firm environment. In-house experience preferred. Knowledge Excellent knowledge of commercial contracts. Extensive experience of large, complex commercial contract drafting and negotiation. Previous experience of negotiations in a competitive/pitch environment preferred. Previous experience of media planning and buying helpful. Skills (including technology) Excellent drafting and negotiation skills, with a pragmatic, solutions-oriented approach. Strong ability to assess risk, work under pressure, juggle and prioritise numerous matters, and work at speed without compromising quality. Ability to cut through complex issues quickly and provide clear, commercially-focused advice. Strong analytical and research skills. Very comfortable using and advising on technology, including AI. Attributes/behaviours Flexible, collaborative and strong team working Effective and proven abilities to build client relationships and manage stakeholder expectations. Ability to remain resilient and vigilant in a demanding environment. Strong verbal and written communication skills with an ability to articulate legal risks and challenges in a clear, understandable and commercial way. Excellent attention to detail. Additional Information We offer a hybrid working pattern of 3 days in the office and 2 days WFH. Our main office is located in the iconic Television Centre (TVC) at White City, London. We are a Disability Confident Employer and are committed to providing a fair assessment process and are happy to discuss and explore reasonable adjustments during the hiring process. Publicis Groupe UK fosters an inclusive environment through our Employee Action Groups (EAGs). We have a comprehensive benefits offering. Our full health and lifestyle benefits package will be shared with you when you join us. In addition to key benefits like Pension, Life Assurance, Income Protection and Private Medical, some of our other benefits are: Annual Leave (25 days plus 8 bank holidays), increasing after 5 years, by 1 day per additional service up to 30 days. Birthday Day Off that can be used in your birthday month and the opportunity to Buy or Sell Holiday at the start of each year. Flexible Bank Holidays, you can switch the 2 Easter bank holidays for other days of your choosing. Reflection Days for time away from work to focus on what works best for you. Work your World, after one year, you have the opportunity to work anywhere in the world, where there is a Publicis Groupe office, for up to 6 weeks a year. , our lifestyle and wellbeing app that supports you and your family; 24/7 Helpline, Remote GPs, Medical or 2nd Opinion, Mental Health & Wellbeing, Physiotherapy, 1-2-1 Lifestyle Coaching, Nutritional Consultations, Savings & Discounts and more. Inclusive Policies to support you and your family including enhanced Family Leave, Disability, Carers, Transitioning at Work, Flexible Working, Menopause. Local discounts, restaurants & retailers in Westfield White City. Onsite Café with complimentary breakfast, a subsidised lunch menu, and an in-house barista.
Feb 08, 2026
Full time
Company Description Publicis Groupe is one of the largest advertising agency holding companies in the world, a global leader in marketing, communications, and digital transformation. Driven by data, technology, and creativity, our solutions enable brands to provide customers with tailored experiences at scale. We operate the Power of One model to integrate competencies that create increasing business value for clients. We are present in more than 100 countries and employ over 90,000 professionals. In the UK, Publicis Groupe includes agencies such as Saatchi & Saatchi, Leo Burnett, Publicis Sapient, Zenith, Starcom, Publicis Health, and Epsilon among others. Publicis Re:Sources is the backbone of Publicis Groupe. We are Publicis Groupe's Shared Services Platform. Formed in 1998, Publicis Re:Sources was created to streamline centralised functions of Publicis Groupe agencies. We have grown to 5,000+ professionals operating 40 shared service centres (SSCs) servicing agencies across the globe, supporting 63 markets. We provide technology solutions and business services including finance, accounting, information technology, global security, legal, payroll and benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients. Job Description An opportunity has arisen for a Senior Legal Counsel to join the Commercial Legal team at Publicis Re:Sources. The role involves providing support to the Publicis Groupe agencies to ensure legal and regulatory compliance and to manage key legal risks. This role will be based in our London office. Please only apply if you have the right to work in UK. Responsibilities Key Responsibilities: Advise Publicis Media agencies in the UK on all commercial legal aspects of their business, focusing on media planning & buying services (traditional and digital advertising) for global clients managed from the UK, as well as other media-related service offerings including data and technology, partnerships, content clearance, influencer agreements and affiliate marketing. Draft, review, and negotiate media service agreements and other commercial contracts with clients, vendors and third-party suppliers. Lead the legal response to new business pitches, including coordination, drafting and negotiation of contractual documentation. Coordinate, manage and provide legal support for multi-market agreements, including client master service agreements and global agreements with media owners. Provide strategic guidance to business stakeholders on risks and challenges and collaborate on practical solutions. Develop legal precedents, best practices and processes, work closely with media agencies to ensure compliance with client agreements, and with members of legal teams in other markets to advocate a consistent global approach. Lead and support team initiatives to help improve ways of working, efficiency and the value of the Legal team to the business. Keep up to date and ensure awareness of current issues affecting the media and marketing industry and their implications on client contract negotiations, including industry-specific areas that relate to certain Publicis clients (e.g. pharmaceutical gambling, HFSS). Maintain a strong understanding of the main principles of GDPR, provide related data protection advice, and review and negotiate data protection agreements. Deliver training to business stakeholders to ensure understanding of key legal risks, best practices and contractual obligations. Advise the agencies in relation to disputes and litigation resolution, providing internal reports and overseeing outside counsel where required. Train members of the Legal team on commercial legal considerations in the media agency space and related approaches, including sharing UK approaches and knowledge with members of legal teams in other jurisdictions. Actively develop and maintain strong working relationships with the media agency teams and foster a culture of excellent client service within Publicis Re:Sources, the agencies and across Publicis Groupe as a whole. Work collaboratively with the UK Legal team, and members of the Legal team in other markets to share knowledge, promote consistency and uphold high professional standards. Qualifications Experience/Qualifications/Certifications Qualified Solicitor (or equivalent) with solid experience and at least 5 years' experience in an in-house or law firm environment. In-house experience preferred. Knowledge Excellent knowledge of commercial contracts. Extensive experience of large, complex commercial contract drafting and negotiation. Previous experience of negotiations in a competitive/pitch environment preferred. Previous experience of media planning and buying helpful. Skills (including technology) Excellent drafting and negotiation skills, with a pragmatic, solutions-oriented approach. Strong ability to assess risk, work under pressure, juggle and prioritise numerous matters, and work at speed without compromising quality. Ability to cut through complex issues quickly and provide clear, commercially-focused advice. Strong analytical and research skills. Very comfortable using and advising on technology, including AI. Attributes/behaviours Flexible, collaborative and strong team working Effective and proven abilities to build client relationships and manage stakeholder expectations. Ability to remain resilient and vigilant in a demanding environment. Strong verbal and written communication skills with an ability to articulate legal risks and challenges in a clear, understandable and commercial way. Excellent attention to detail. Additional Information We offer a hybrid working pattern of 3 days in the office and 2 days WFH. Our main office is located in the iconic Television Centre (TVC) at White City, London. We are a Disability Confident Employer and are committed to providing a fair assessment process and are happy to discuss and explore reasonable adjustments during the hiring process. Publicis Groupe UK fosters an inclusive environment through our Employee Action Groups (EAGs). We have a comprehensive benefits offering. Our full health and lifestyle benefits package will be shared with you when you join us. In addition to key benefits like Pension, Life Assurance, Income Protection and Private Medical, some of our other benefits are: Annual Leave (25 days plus 8 bank holidays), increasing after 5 years, by 1 day per additional service up to 30 days. Birthday Day Off that can be used in your birthday month and the opportunity to Buy or Sell Holiday at the start of each year. Flexible Bank Holidays, you can switch the 2 Easter bank holidays for other days of your choosing. Reflection Days for time away from work to focus on what works best for you. Work your World, after one year, you have the opportunity to work anywhere in the world, where there is a Publicis Groupe office, for up to 6 weeks a year. , our lifestyle and wellbeing app that supports you and your family; 24/7 Helpline, Remote GPs, Medical or 2nd Opinion, Mental Health & Wellbeing, Physiotherapy, 1-2-1 Lifestyle Coaching, Nutritional Consultations, Savings & Discounts and more. Inclusive Policies to support you and your family including enhanced Family Leave, Disability, Carers, Transitioning at Work, Flexible Working, Menopause. Local discounts, restaurants & retailers in Westfield White City. Onsite Café with complimentary breakfast, a subsidised lunch menu, and an in-house barista.
FXAIR is a global leader in premium on-demand private jet charter solutions and memberships. Headquartered in London and New York, FXAIR serves clients around the world with a focus on delivering unparalleled white-glove service and meticulous attention to detail. As part of Directional Aviation's OneSky family since 2018, FXAIR benefits from the expertise and resources of a network that includes industry leaders such as Sentient Jet and Flexjet. Clients trust FXAIR for its commitment to exceptional customer experiences, ensuring every flight reflects the highest standards of safety, reliability, and personalized service. POSITION SUMMARY The FXAIR Sales Director will possess the skills and qualities needed to build and maintain a portfolio of clients, ensuring that they are regularly exposed to the full suite of FXAIR and Flexjet products. The individual will have a strong background in sales and business development, although aviation experience is an advantage, it is by no means essential. A proven track record in successful account management is vital and should be accompanied by a desire to learn and progress within the organisation. The successful candidate will be self-motivated and able to thrive in a target-driven team environment. The role requires someone who is adaptable to change and can take direction from senior leadership. DUTIES & RESPONSIBILITIES Proactive and measured outbound sales efforts to build and maintain a diverse client base. Maximise all inbound opportunities by offering tailored offerings and delivering profitable bookings. Ensure clients receive the right products and services for their current requirements. Regular engagement with the Flexjet sales team if the client is identified as having shared ownership potential. Commitment to delivering outstanding customer service. Owning and meeting/exceeding FXAIR targets and KPIs on Revenue/Margin/New Business/Referrals. Commitment to log all sales efforts via FXAIR Salesforce CRM. Ensure each inbound lead is handled swiftly, and professionally, with a clear focus on securing the business. A desire to maximise each charter opportunity whilst maintaining a focus on the long-term progression of the client. Take a dynamic approach to sales, pivoting with market trends and external challenges. Collaborate and build strong links with Client Service and Revenue Management teams. Be acutely aware of the importance of fostering long-term relationships with both clients and our supplier network. Diligent sourcing of aircraft through our One-Sky approved operator network, ensuring all options reflect the high levels of quality and service our clients come to expect. Liaising with our Revenue Management team to check on fleet and managed solutions for each and every request. Successful management of charter bookings from enquiry to Client Services handover. Embody the brand and make a positive contribution to the FXAIR Culture. EDUCA TION & EXPERIENCE BA degree or equivalent from a two-year college or technical school in a service and/or hospitality field is preferred, or equivalent combination of education and experience. Experience in the business aviation industry is. Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook). Language skills are advantageous. REQUIRED SKILLS & QUALIFICATIONS Must possess the legal ability to work in the European Union. Be prepared to make regular visits to corporate offices. Have strong attention to detail. The ability to work in a team atmosphere, and manage a flexible schedule. Possess the ability to grow and thrive in a performance driven culture where communication and teamwork are keys to success. SCHEDULE Ability and willingness to work early & late shifts, weekends, holidays, and additional hours as required.
Feb 08, 2026
Full time
FXAIR is a global leader in premium on-demand private jet charter solutions and memberships. Headquartered in London and New York, FXAIR serves clients around the world with a focus on delivering unparalleled white-glove service and meticulous attention to detail. As part of Directional Aviation's OneSky family since 2018, FXAIR benefits from the expertise and resources of a network that includes industry leaders such as Sentient Jet and Flexjet. Clients trust FXAIR for its commitment to exceptional customer experiences, ensuring every flight reflects the highest standards of safety, reliability, and personalized service. POSITION SUMMARY The FXAIR Sales Director will possess the skills and qualities needed to build and maintain a portfolio of clients, ensuring that they are regularly exposed to the full suite of FXAIR and Flexjet products. The individual will have a strong background in sales and business development, although aviation experience is an advantage, it is by no means essential. A proven track record in successful account management is vital and should be accompanied by a desire to learn and progress within the organisation. The successful candidate will be self-motivated and able to thrive in a target-driven team environment. The role requires someone who is adaptable to change and can take direction from senior leadership. DUTIES & RESPONSIBILITIES Proactive and measured outbound sales efforts to build and maintain a diverse client base. Maximise all inbound opportunities by offering tailored offerings and delivering profitable bookings. Ensure clients receive the right products and services for their current requirements. Regular engagement with the Flexjet sales team if the client is identified as having shared ownership potential. Commitment to delivering outstanding customer service. Owning and meeting/exceeding FXAIR targets and KPIs on Revenue/Margin/New Business/Referrals. Commitment to log all sales efforts via FXAIR Salesforce CRM. Ensure each inbound lead is handled swiftly, and professionally, with a clear focus on securing the business. A desire to maximise each charter opportunity whilst maintaining a focus on the long-term progression of the client. Take a dynamic approach to sales, pivoting with market trends and external challenges. Collaborate and build strong links with Client Service and Revenue Management teams. Be acutely aware of the importance of fostering long-term relationships with both clients and our supplier network. Diligent sourcing of aircraft through our One-Sky approved operator network, ensuring all options reflect the high levels of quality and service our clients come to expect. Liaising with our Revenue Management team to check on fleet and managed solutions for each and every request. Successful management of charter bookings from enquiry to Client Services handover. Embody the brand and make a positive contribution to the FXAIR Culture. EDUCA TION & EXPERIENCE BA degree or equivalent from a two-year college or technical school in a service and/or hospitality field is preferred, or equivalent combination of education and experience. Experience in the business aviation industry is. Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook). Language skills are advantageous. REQUIRED SKILLS & QUALIFICATIONS Must possess the legal ability to work in the European Union. Be prepared to make regular visits to corporate offices. Have strong attention to detail. The ability to work in a team atmosphere, and manage a flexible schedule. Possess the ability to grow and thrive in a performance driven culture where communication and teamwork are keys to success. SCHEDULE Ability and willingness to work early & late shifts, weekends, holidays, and additional hours as required.
Driver Hire Southampton & Winchester
Southampton, Hampshire
Driver Hire Southampton is pleased to be recruiting a Class 2 Skip Driver for our client, a well-established leader in the recycling industry. This is an excellent opportunity for a reliable, motivated driver with a positive, can-do attitude who's looking for long-term stability and career development. The Role: 12-week temp-to-perm position Monday to Friday (no weekend work) 6:30am starts, averaging 10-12-hour shifts Delivering, collecting, and exchanging skips across the Southampton area Full training provided by the client What We're Looking For: Full UK Class 2 licence Valid CPC and Digital Tacho Card Minimum 12 months' Class 2 driving experience Previous skip work experience preferred but not essential Own transport to commute to site Excellent timekeeping and customer service skills Pay & Benefits: Weekly pay: 14.50- 16.81 per hour (PAYE & PAYE Advanced options) Overtime opportunities Onsite parking 12-week temp-to-perm progression CPC and licence upgrade opportunities through Driver Hire 24/7 support from our dedicated in-house team This is a great chance to secure a permanent role with a supportive employer in a growing industry. Driver Hire is the UK's largest specialist transport and logistics recruitment company. We offer ongoing, varied work across Southampton and surrounding areas, and we treat every driver as the professional they are. In our latest survey, 98% of candidates said they're proud to work for us.
Feb 08, 2026
Full time
Driver Hire Southampton is pleased to be recruiting a Class 2 Skip Driver for our client, a well-established leader in the recycling industry. This is an excellent opportunity for a reliable, motivated driver with a positive, can-do attitude who's looking for long-term stability and career development. The Role: 12-week temp-to-perm position Monday to Friday (no weekend work) 6:30am starts, averaging 10-12-hour shifts Delivering, collecting, and exchanging skips across the Southampton area Full training provided by the client What We're Looking For: Full UK Class 2 licence Valid CPC and Digital Tacho Card Minimum 12 months' Class 2 driving experience Previous skip work experience preferred but not essential Own transport to commute to site Excellent timekeeping and customer service skills Pay & Benefits: Weekly pay: 14.50- 16.81 per hour (PAYE & PAYE Advanced options) Overtime opportunities Onsite parking 12-week temp-to-perm progression CPC and licence upgrade opportunities through Driver Hire 24/7 support from our dedicated in-house team This is a great chance to secure a permanent role with a supportive employer in a growing industry. Driver Hire is the UK's largest specialist transport and logistics recruitment company. We offer ongoing, varied work across Southampton and surrounding areas, and we treat every driver as the professional they are. In our latest survey, 98% of candidates said they're proud to work for us.
Senior Quantity Surveyor Location: Prudhoe Hours: Full time, Monday - Friday Salary : £65,000 per annum + Company Car We are looking for an experienced and proactive Senior QS to join our team and play a pivotal role in overseeing the commercial management of all contract works within Thompson's of Prudhoe. This position is ideal for someone with strong commercial acumen, exceptional attention to detail, and the ability to communicate confidently with internal and external stakeholders. Key Responsibilities Manage the submission of all contract claims, valuations, and invoices Review contract terms and conditions to ensure compliance and minimise risk Oversee the Costing & Sun Accounts System, including accurate sales invoicing Analyse the cash book and ensure costs are updated promptly and accurately Produce monthly WIP and Debtors reports for the Head of Finance Assess and authorise subcontractor invoices/valuations, liaising closely with Contracts Managers and the Accounts team Manage and operate the CIS Scheme, including subcontractor verification and submission of HMRC online returns Maintain accurate records of subcontract payments Work closely with the Board of Directors and Senior Management Team, delivering contract valuations and commercial reports as required Provide leadership and support in the management of an Assistant QS Attend site meetings and site visits, providing commercial insight and support Maintain clear communication with clients and customers, ensuring strong working relationships Carry out all duties in a safe, professional, and efficient manner Undertake additional responsibilities as required to support the needs of the wider business About You Strong background in commercial management within construction or a related industry Excellent financial and contractual understanding Confident communicator, able to liaise at all levels Strong organisational skills and ability to manage multiple workstreams Knowledge of CIS and experience with financial systems is highly advantageous We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team at Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Benefits: Company car Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking Work Location: In person
Feb 08, 2026
Full time
Senior Quantity Surveyor Location: Prudhoe Hours: Full time, Monday - Friday Salary : £65,000 per annum + Company Car We are looking for an experienced and proactive Senior QS to join our team and play a pivotal role in overseeing the commercial management of all contract works within Thompson's of Prudhoe. This position is ideal for someone with strong commercial acumen, exceptional attention to detail, and the ability to communicate confidently with internal and external stakeholders. Key Responsibilities Manage the submission of all contract claims, valuations, and invoices Review contract terms and conditions to ensure compliance and minimise risk Oversee the Costing & Sun Accounts System, including accurate sales invoicing Analyse the cash book and ensure costs are updated promptly and accurately Produce monthly WIP and Debtors reports for the Head of Finance Assess and authorise subcontractor invoices/valuations, liaising closely with Contracts Managers and the Accounts team Manage and operate the CIS Scheme, including subcontractor verification and submission of HMRC online returns Maintain accurate records of subcontract payments Work closely with the Board of Directors and Senior Management Team, delivering contract valuations and commercial reports as required Provide leadership and support in the management of an Assistant QS Attend site meetings and site visits, providing commercial insight and support Maintain clear communication with clients and customers, ensuring strong working relationships Carry out all duties in a safe, professional, and efficient manner Undertake additional responsibilities as required to support the needs of the wider business About You Strong background in commercial management within construction or a related industry Excellent financial and contractual understanding Confident communicator, able to liaise at all levels Strong organisational skills and ability to manage multiple workstreams Knowledge of CIS and experience with financial systems is highly advantageous We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team at Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Benefits: Company car Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking Work Location: In person
A design-led sustainable brand in Edinburgh is seeking a Warehouse Manager for a 1-year fixed contract. The role requires overseeing warehouse operations, including inventory accuracy and dispatch, while fostering a culture of teamwork and development among staff. Ideal candidates will have experience managing busy teams, be data-driven, and be passionate about operational efficiency and enhancing customer service. The position includes benefits such as generous leave and a supportive work environment.
Feb 08, 2026
Full time
A design-led sustainable brand in Edinburgh is seeking a Warehouse Manager for a 1-year fixed contract. The role requires overseeing warehouse operations, including inventory accuracy and dispatch, while fostering a culture of teamwork and development among staff. Ideal candidates will have experience managing busy teams, be data-driven, and be passionate about operational efficiency and enhancing customer service. The position includes benefits such as generous leave and a supportive work environment.
A leading technology company in energy is seeking a Director of Product Marketing to drive the go-to-market strategy for its primary product, Kraken Customer. In this role, you will collaborate with cross-functional teams to ensure successful launches while managing and growing a talented team of product marketers. The ideal candidate has a background in B2B SaaS marketing, particularly in sectors like energy or climate change, along with excellent analytical and storytelling skills. A passion for making a sustainable impact is key.
Feb 08, 2026
Full time
A leading technology company in energy is seeking a Director of Product Marketing to drive the go-to-market strategy for its primary product, Kraken Customer. In this role, you will collaborate with cross-functional teams to ensure successful launches while managing and growing a talented team of product marketers. The ideal candidate has a background in B2B SaaS marketing, particularly in sectors like energy or climate change, along with excellent analytical and storytelling skills. A passion for making a sustainable impact is key.
Software-Focused Project Manager Location: Cambridge (Hybrid - minimum 3 days onsite) Sector: Defence / Advanced Engineering The Opportunity An established engineering and technology consultancy is looking to hire an experienced Software-Focused Project Manager to lead the delivery of complex, software-heavy engineering programmes. This role is ideal for someone who started their career in embedded/software engineering and has since moved into project management. You'll be working in a busy, fee-for-service environment where projects vary from short feasibility studies to multi-year programmes involving cross-disciplinary engineering teams. The work is highly customer-facing, technically demanding, and hands-on. You won't be hidden behind layers of process or large support teams - ownership, accountability, and pace are key. Please note: Most projects sit within the defence sector. Candidates must be comfortable working in this environment and ideally eligible for UK Eyes Only work. What You'll Be Doing Leading the end-to-end delivery of software-led engineering projects , often alongside electronics and embedded systems teams Managing multiple projects concurrently, ranging from small feasibility studies to large programmes Acting as the primary point of contact for customers, maintaining strong relationships and clear communication at all levels Owning project schedules, budgets, resources, risks, and change control alongside a technical lead Driving high performance within project teams through clear leadership, motivation, and problem-solving Applying structured delivery approaches including Agile, WBS, and Microsoft Project Ensuring robust governance, reporting, and project controls throughout the lifecycle Supporting continuous improvement of delivery processes, particularly around software development lifecycle (SDLC) best practices Working closely with sales and engineering leadership to scope work, estimate cost and timelines, and support proposal development What We're Looking For Proven experience delivering complex software development projects A background in embedded software or software engineering before moving into project management Experience working in consultancy or fee-for-service environments Comfortable operating at pace and taking ownership beyond pure project coordination (e.g. procurement, commercial awareness) Strong understanding of modern software engineering practices such as version control, CI/CD, and testing frameworks Confident communicator, able to engage credibly with engineers, customers, and senior stakeholders High emotional intelligence with the ability to lead and influence technical teams Familiarity with tools such as Agile, Jira, Confluence, Git, and Microsoft Project A relevant technical degree Working Arrangements & Travel Hybrid working with at least 3 days per week onsite UK and occasional international travel to support project delivery and customer engagement. Interview Process Stage 1: Teams interview with senior leadership Stage 2: Onsite interview (2-2.5 hours) including a site tour and meetings with technical stakeholders
Feb 08, 2026
Full time
Software-Focused Project Manager Location: Cambridge (Hybrid - minimum 3 days onsite) Sector: Defence / Advanced Engineering The Opportunity An established engineering and technology consultancy is looking to hire an experienced Software-Focused Project Manager to lead the delivery of complex, software-heavy engineering programmes. This role is ideal for someone who started their career in embedded/software engineering and has since moved into project management. You'll be working in a busy, fee-for-service environment where projects vary from short feasibility studies to multi-year programmes involving cross-disciplinary engineering teams. The work is highly customer-facing, technically demanding, and hands-on. You won't be hidden behind layers of process or large support teams - ownership, accountability, and pace are key. Please note: Most projects sit within the defence sector. Candidates must be comfortable working in this environment and ideally eligible for UK Eyes Only work. What You'll Be Doing Leading the end-to-end delivery of software-led engineering projects , often alongside electronics and embedded systems teams Managing multiple projects concurrently, ranging from small feasibility studies to large programmes Acting as the primary point of contact for customers, maintaining strong relationships and clear communication at all levels Owning project schedules, budgets, resources, risks, and change control alongside a technical lead Driving high performance within project teams through clear leadership, motivation, and problem-solving Applying structured delivery approaches including Agile, WBS, and Microsoft Project Ensuring robust governance, reporting, and project controls throughout the lifecycle Supporting continuous improvement of delivery processes, particularly around software development lifecycle (SDLC) best practices Working closely with sales and engineering leadership to scope work, estimate cost and timelines, and support proposal development What We're Looking For Proven experience delivering complex software development projects A background in embedded software or software engineering before moving into project management Experience working in consultancy or fee-for-service environments Comfortable operating at pace and taking ownership beyond pure project coordination (e.g. procurement, commercial awareness) Strong understanding of modern software engineering practices such as version control, CI/CD, and testing frameworks Confident communicator, able to engage credibly with engineers, customers, and senior stakeholders High emotional intelligence with the ability to lead and influence technical teams Familiarity with tools such as Agile, Jira, Confluence, Git, and Microsoft Project A relevant technical degree Working Arrangements & Travel Hybrid working with at least 3 days per week onsite UK and occasional international travel to support project delivery and customer engagement. Interview Process Stage 1: Teams interview with senior leadership Stage 2: Onsite interview (2-2.5 hours) including a site tour and meetings with technical stakeholders
Heron Foods Limited
Newcastle Upon Tyne, Tyne And Wear
A leading discount grocery retailer in the UK is seeking a Store Manager for their Newcastle upon Tyne location. This role requires strong leadership skills to inspire and motivate a team towards exceptional results in a fast-paced retail environment. The Store Manager will ensure operational excellence and deliver outstanding customer service while developing team talent. Generous salary of up to £30,000 plus bonuses and competitive benefits are offered. Don't miss this opportunity to join a growing team!
Feb 08, 2026
Full time
A leading discount grocery retailer in the UK is seeking a Store Manager for their Newcastle upon Tyne location. This role requires strong leadership skills to inspire and motivate a team towards exceptional results in a fast-paced retail environment. The Store Manager will ensure operational excellence and deliver outstanding customer service while developing team talent. Generous salary of up to £30,000 plus bonuses and competitive benefits are offered. Don't miss this opportunity to join a growing team!
Salvation Army Trading Company
Ellesmere Port, Cheshire
This is a Permanent, Part time vacancy that will close in 6 days at 23:59 GMT. The Vacancy Do you want to work for a company that has been named in TheUK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisation to work for by Best Companies Ltd? Do you want to work for a company, that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too?! Our managers lead from the front and takes their colleagues and customers on an amazing journey! Do you have excellent customer service skills, innovative ideas, are dynamic by nature and want the autonomy of running your very own shop? As the Manager you will be responsible for the day to day running of the shop. Customer service is our priority, from dealing with donors and customers to making sure the shop is welcoming and inviting. In addition to this you will be expected to ensure that the donations are prepared and sorted ready for the shop floor. This role will involve a significant amount of manual handling. In addition to a number of paid employees you must be able to recruit and maintain a bank of skilled and general volunteers who will be able to collect and sort and prepare donations for sale as well as giving our customers the service that they deserve. This role will also include establishing links with local businesses, Salvation Army Corps and individuals within the community, not only to provide donations but who can volunteer time to offer skills and train other people. All key responsibilities and desirable skills can be found on the Job Description when you apply. If you : Are resilient, supportive, caring, hands on and enthusiastic Possess a positive attitude in delivering exceptional customer service Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves Have a dynamic leadership style with an appetite for success Have a passion for developing people Possess fantastic ideas for partnerships to deliver re-use and repair services with the local connections and knowledge to make them happen Have a keen interest in the environment and sustainability Have an engaging personality, the desire to succeed and be the best you can be THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU! See what some of our colleagues say about us: "What I like most is that I am getting the opportunity to help people, whether it be a customer with getting a great priced quality second hand item, helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis." - DR, Shop Manager "I love the variation the job role brings, working with a good team of staff and volunteers, I like to find out what they enjoy about their role and will do my best to keep them interested and invested in the company." - MM, Donation Centre Manager "I love working for SATCoL because of the wide range of volunteers we meet and the ones we train who move onto full time employment. I love the stories we hear from customers about how The Salvation Army have helped their families in the past and present. I love that we are actually helping the people we meet face to face as well as the many others we don't."- MR, Shop Manager All Shop Managers will be required to complete an Enhanced DBS Check. We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances. Company Benefits Annual Leave Starting at 26 days plus bank holidays, with the ability to buy an extra week. Virtual GP Service Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week. Excellent Pension Scheme SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving your Life Assurance of 3 x your normal salary. Company Sick Pay This is paid from the end of your probation period and increases during your employment with us. Discounts All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL. Wellbeing Commitment Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue. SATCoL offer many more fantastic benefits, please see attachmentfor details. Why join Salvation Army Trading Company Ltd (SATCoL)? Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army's vital work with vulnerable people in the UK by raising money. Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks. We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army. We have a strong and positive culture, led by our values 'Compassion, Accountability, Respect and Equality' and our core purpose of 'enabling mission and providing resource to help the work of The Salvation Army'. We truly CARE. We believe in empowering people; therefore, our roles offer lots of independence. Whether you are part of our front-line collections team or our central support function, we encourage autonomy and embrace new ideas. Whatever our colleagues' workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible. We value every colleague, no matter what department or role you work in. Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful. We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same. Why I Work For SATCoL Shop Manager "I get the opportunity to help people, whether it be a customer with getting a great priced quality second hand item, helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis." Why I Work For SATCoL Area Collections Manager "Working for SATCoL offers a great work/life balance, a competitive salary, great benefits, a welcoming team of like-minded individuals and the chance to make a real difference." Why I Work For SATCoL "Working at SATCoL is an incredibly rewarding experience. The organisation's commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling." Registered Company no. The Salvation Army registered charity 214779 and in Scotland no. SC009359
Feb 08, 2026
Full time
This is a Permanent, Part time vacancy that will close in 6 days at 23:59 GMT. The Vacancy Do you want to work for a company that has been named in TheUK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisation to work for by Best Companies Ltd? Do you want to work for a company, that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award? Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market? Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26days plus bank holidays? Do you need a new challenge that not only helps you to develop your skills, but is integral to the community? Did we mention, there is no evening or Sunday working too?! Our managers lead from the front and takes their colleagues and customers on an amazing journey! Do you have excellent customer service skills, innovative ideas, are dynamic by nature and want the autonomy of running your very own shop? As the Manager you will be responsible for the day to day running of the shop. Customer service is our priority, from dealing with donors and customers to making sure the shop is welcoming and inviting. In addition to this you will be expected to ensure that the donations are prepared and sorted ready for the shop floor. This role will involve a significant amount of manual handling. In addition to a number of paid employees you must be able to recruit and maintain a bank of skilled and general volunteers who will be able to collect and sort and prepare donations for sale as well as giving our customers the service that they deserve. This role will also include establishing links with local businesses, Salvation Army Corps and individuals within the community, not only to provide donations but who can volunteer time to offer skills and train other people. All key responsibilities and desirable skills can be found on the Job Description when you apply. If you : Are resilient, supportive, caring, hands on and enthusiastic Possess a positive attitude in delivering exceptional customer service Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders and ourselves Have a dynamic leadership style with an appetite for success Have a passion for developing people Possess fantastic ideas for partnerships to deliver re-use and repair services with the local connections and knowledge to make them happen Have a keen interest in the environment and sustainability Have an engaging personality, the desire to succeed and be the best you can be THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU! See what some of our colleagues say about us: "What I like most is that I am getting the opportunity to help people, whether it be a customer with getting a great priced quality second hand item, helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis." - DR, Shop Manager "I love the variation the job role brings, working with a good team of staff and volunteers, I like to find out what they enjoy about their role and will do my best to keep them interested and invested in the company." - MM, Donation Centre Manager "I love working for SATCoL because of the wide range of volunteers we meet and the ones we train who move onto full time employment. I love the stories we hear from customers about how The Salvation Army have helped their families in the past and present. I love that we are actually helping the people we meet face to face as well as the many others we don't."- MR, Shop Manager All Shop Managers will be required to complete an Enhanced DBS Check. We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances. Company Benefits Annual Leave Starting at 26 days plus bank holidays, with the ability to buy an extra week. Virtual GP Service Phone consultations available 24 hours a day, 7 days a week, 365 days and video consultations from 8am to 10 pm, 7 days a week. Excellent Pension Scheme SATCoL offer a Defined Contribution Scheme, with the company doubling your contributions, up to 6%, and giving your Life Assurance of 3 x your normal salary. Company Sick Pay This is paid from the end of your probation period and increases during your employment with us. Discounts All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL. Wellbeing Commitment Our colleagues are our most important asset, and we are committed to the wellbeing of our teams being our single most important issue. SATCoL offer many more fantastic benefits, please see attachmentfor details. Why join Salvation Army Trading Company Ltd (SATCoL)? Be part of a continually developing and growing company who works tirelessly to help fund The Salvation Army's vital work with vulnerable people in the UK by raising money. Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks. We are at the forefront of textile reuse and recycling, and we work closely with our key partners, including some of the biggest retail and online brands. With the support of the British public, we have raised over £80 million over the past 10 years to help the work of The Salvation Army. We have a strong and positive culture, led by our values 'Compassion, Accountability, Respect and Equality' and our core purpose of 'enabling mission and providing resource to help the work of The Salvation Army'. We truly CARE. We believe in empowering people; therefore, our roles offer lots of independence. Whether you are part of our front-line collections team or our central support function, we encourage autonomy and embrace new ideas. Whatever our colleagues' workplace aspirations, SATCoL supports them at all levels to grow and succeed, believing in internal development and promoting from within wherever possible. We value every colleague, no matter what department or role you work in. Inclusivity underpins our strong team ethic and allows for collaborative working to help one another be successful. We offer a wide variety of opportunities that offer a range of exciting challenges and new experiences, where no two days are the same. Why I Work For SATCoL Shop Manager "I get the opportunity to help people, whether it be a customer with getting a great priced quality second hand item, helping our volunteers to get the best out of themselves or helping The Salvation Army helping people in crisis." Why I Work For SATCoL Area Collections Manager "Working for SATCoL offers a great work/life balance, a competitive salary, great benefits, a welcoming team of like-minded individuals and the chance to make a real difference." Why I Work For SATCoL "Working at SATCoL is an incredibly rewarding experience. The organisation's commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling." Registered Company no. The Salvation Army registered charity 214779 and in Scotland no. SC009359
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Feb 08, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: East Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Feb 08, 2026
Full time
Overview Area Director of Partnerships (Remote Estate Agency Model) Role Title: Area Director of Partnerships Covering: West Midlands Role Purpose: The Area Director is responsible for leading, scaling, and optimising estate agency performance across a defined team and/or geographic area within our remote-working Partnership operating model. The role focuses on delivery of strategic growth as laid out in our Target Operating Model for Partnerships. Defined by recruitment and retention and development of people to create commercial growth, people leadership, compliance, and consistent service delivery, ensuring high performance without reliance on physical branches. Role Benefits: Basic salary range of £45,000 - £55,000 Per year On target earnings of up to £85,000 Per year Company Car or monthly Car Allowance Key Responsibilities Commercial Performance & Growth Deliver agreed revenue, profit, and market share targets across a defined area/team. Drive instruction levels, conversion rates, and average fee performance Analyse performance data and implement corrective action where required. Identify growth opportunities, new Partnerships, and talent expansion areas. Recruitment & Retention Attract Talent to the business, through networking, building relationships and creating a strong pipeline of candidates. Lead with a robust, fair and consistent interview process, ensure candidates fit the cultural and commercial capability of the role. Partner with internal recruitment to execute area recruitment strategies and maintain headcount at agreed levels. Ensure all new recruits receive a structured, high quality on-boarding experience. Provide mentoring and high visibility leadership, during the first 90 days of a new recruit's service. Leadership & People Management (Remote Teams) Lead, coach, and performance-manage Partners. Foster a high-performance, accountable, and collaborative remote culture Conduct regular virtual one-to-ones, performance reviews, and team meetings Execute effective recruitment, onboarding, and retention of top-performing agents. Operational Excellence Ensure consistent application of processes, systems, and best practice Act as escalation point for complex transactions, complaints, or service issues Create strong collaborative working relationships between Partners and Support services - Nexus, Marketing, Branch network, to enable efficient workflows. Monitor service standards, customer satisfaction, and brand reputation. Compliance & Risk Management Ensure full compliance with estate agency legislation, AML, GDPR, and company policies. Monitor audit outcomes and implement improvements where required. Promote a strong compliance-first culture across remote teams. Brand & Market Representation Act as a brand ambassador within the area. Build strong relationships with local partners, introducers, and stakeholders. Support marketing initiatives and localised/centralised campaigns. Maintain consistent brand standards across all Partnerships. Strategic Contribution Contribute to regional and national strategy development. Provide insight on market trends, competitor activity, and customer behaviour. Support change initiatives, technology adoption, and continuous improvement. Key Performance Indicators (KPIs) Revenue and profitability per Partnership - delivering accountability to annual branch budget. Recruit to build and maintain operational structure in line with agreed budgets. Weekly Instruction run rate/Partner. Average fee achieved at instruction and exchange. Customer satisfaction and complaint resolution. Compliance audit results. Team engagement, retention, and productivity. Skills & Competencies Essential Proven leadership experience within estate agency. Strong commercial acumen and data-driven decision making. Excellent communication and influencing skills. High emotional intelligence and coaching capability. Desirable Experience within hybrid, self-employed, or multi-branch network agency models Familiarity with CRM, digital marketing platforms, and PropTech tools. Change management or scale-up experience. Personal Attributes Self-motivated and results focused. Comfortable operating with autonomy and accountability. Adaptable and resilient in a fast-changing environment. Values-led leader who inspires/builds trust and consistency. Working Pattern Remote-first role with travel required within the area and to HQ based meetings. 40 hours a week, remote working aligned to business and customer needs. The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Overview Job title Performance Partner Ref 44236 Division Asset Operations & Capital Delivery Location Hybrid - Ashford Common (WTW) - TW15 1RU, Hybrid - Coppermills (WTW) - E17 7HE, Hybrid - Hampton (WTW) - tw12 2es Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary between £55,000 - £65,000 per annum, depending on skills and experience. Job grade B Closing date 19/02/2026 We are seeking a focused and proactive Performance Partner for London Water Production, Abstraction & Transmission to join our Operational Excellence team at Thames Water. You will play a pivotal role in tracking operational performance, identifying root causes of underperformance, and driving improvements in outcomes. You will act as a trusted advisor to the Head of Region for London Water Production, supporting them to analyse performance within their area and drive performance management through regional and area meetings. Day-to-day tasks will vary based on business needs and will require someone proactive and tenacious at solving problems. You will be required to attend the office three days per week, including travel to other site locations as required. What you will be doing as a business Performance Partner The business partnering model promotes strong relationships between Water Operations leaders and Performance Partners to drive improvement in outcomes, whilst maintaining the standardisation benefits of a centralised team Be a trusted advisor to the partnered Head of Region on all performance data, responding to business needs in an agile way Providing clear performance insights, highlighting risks and opportunities, and informing regional decision-making Monitor and report on regional KPIs - including productivity, H&S, compliance, performance commitments, and financial performance Support preparation of materials for Performance meetings, driving continuous improvement and standardisation across regions Proactively investigate underperformance - diagnose root causes using data and operational insight, and recommend actions to address Support prioritisation across different improvement initiatives by working with subject matter experts to assess trade-offs between competing demands Support Operational Teams to understand performance drivers and deliver improvements in their areas Deliver quick wins or identify opportunities for longer-term projects to be delivered by the Continuous Improvement team To thrive in this role, the essential criteriayou'llneed are: Strong analytical and problem-solving skills: Proficient in Excel, with the ability to analyse and interpret complex data to present clear insights Structured communication: Ability to communicate clearly, concisely, and persuasively with both technical and non-technical stakeholders Confident stakeholder engagement: Strong relationship builder, with the ability to challenge and influence at all levels Highly proactive and tenacious: Good prioritisation skills and able to balance competing demands What's in it for you? Offering a salary between £55,000 and £65,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Ongoing performance development reviews to help you be your best and identify growth opportunities. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Feb 07, 2026
Full time
Overview Job title Performance Partner Ref 44236 Division Asset Operations & Capital Delivery Location Hybrid - Ashford Common (WTW) - TW15 1RU, Hybrid - Coppermills (WTW) - E17 7HE, Hybrid - Hampton (WTW) - tw12 2es Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary between £55,000 - £65,000 per annum, depending on skills and experience. Job grade B Closing date 19/02/2026 We are seeking a focused and proactive Performance Partner for London Water Production, Abstraction & Transmission to join our Operational Excellence team at Thames Water. You will play a pivotal role in tracking operational performance, identifying root causes of underperformance, and driving improvements in outcomes. You will act as a trusted advisor to the Head of Region for London Water Production, supporting them to analyse performance within their area and drive performance management through regional and area meetings. Day-to-day tasks will vary based on business needs and will require someone proactive and tenacious at solving problems. You will be required to attend the office three days per week, including travel to other site locations as required. What you will be doing as a business Performance Partner The business partnering model promotes strong relationships between Water Operations leaders and Performance Partners to drive improvement in outcomes, whilst maintaining the standardisation benefits of a centralised team Be a trusted advisor to the partnered Head of Region on all performance data, responding to business needs in an agile way Providing clear performance insights, highlighting risks and opportunities, and informing regional decision-making Monitor and report on regional KPIs - including productivity, H&S, compliance, performance commitments, and financial performance Support preparation of materials for Performance meetings, driving continuous improvement and standardisation across regions Proactively investigate underperformance - diagnose root causes using data and operational insight, and recommend actions to address Support prioritisation across different improvement initiatives by working with subject matter experts to assess trade-offs between competing demands Support Operational Teams to understand performance drivers and deliver improvements in their areas Deliver quick wins or identify opportunities for longer-term projects to be delivered by the Continuous Improvement team To thrive in this role, the essential criteriayou'llneed are: Strong analytical and problem-solving skills: Proficient in Excel, with the ability to analyse and interpret complex data to present clear insights Structured communication: Ability to communicate clearly, concisely, and persuasively with both technical and non-technical stakeholders Confident stakeholder engagement: Strong relationship builder, with the ability to challenge and influence at all levels Highly proactive and tenacious: Good prioritisation skills and able to balance competing demands What's in it for you? Offering a salary between £55,000 and £65,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays). Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay. Ongoing performance development reviews to help you be your best and identify growth opportunities. We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Utilities Limited
Kidlington, Oxfordshire
Hybrid - Highworth (STW), Hybrid - Kidlington - OX5 1QT Job title Performance Partner Ref 44229 Division Asset Operations & Capital Delivery Location Hybrid - Highworth (STW), Hybrid - Kidlington - OX5 1QT Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary between £55,000 - £65,000 depending on skills and experience Job grade B Closing date 19/02/2026 We are seeking a focused and proactive Performance Partner for Thames Valley Water Networks to join our Operational Excellence team at Thames Water. You will play a pivotal role in tracking operational performance, identifying root causes of underperformance, and driving improvements in outcomes. You will act as a trusted advisor to the Head of Region for Thames Valley Water Networks, supporting them to analyse performance within their area and drive performance management through regional and area meetings. Day-to-day tasks will vary based on business needs and will require someone proactive and tenacious at solving problems. You will be required to attend the office three days per week, including travel to other site locations as required. What you will be doing as a business Performance Partner The business partnering model promotes strong relationships between Water Operations leaders and Performance Partners to drive improvement in outcomes, whilst maintaining the standardisation benefits of a centralised team Be a trusted advisor to the partnered Head of Region on all performance data, responding to business needs in an agile way Support Operational Teams to understand performance drivers and deliver improvements in their areas Providing clear performance insights, highlighting risks and opportunities, and informing regional decision-making Monitor and report on regional KPIs - including productivity, H&S, compliance, performance commitments, and financial performance Support preparation of materials for Performance meetings, driving continuous improvement and standardisation across regions Proactively investigate underperformance - diagnose root causes using data and operational insight, and recommend actions to address Support prioritisation across different improvement initiatives by working with subject matter experts to assess trade-offs between competing demands Deliver quick wins or identify opportunities for longer-term projects to be delivered by the Continuous Improvement team To thrive in this role, the essential criteriayou'llneed are: Strong analytical and problem-solving skills: Proficient in Excel, with the ability to analyse and interpret complex data to present clear insights Structured communication: Ability to communicate clearly, concisely, and persuasively with both technical and non-technical stakeholders Confident stakeholder engagement: Strong relationship builder, with the ability to challenge and influence at all levels Highly proactive and tenacious: Good prioritisation skills and able to balance competing demands What's in it for you? Offering a salary between £55,000 and £65,000 per annum, depending on skills and experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay Ongoing performance development reviews to help you be your best and identify growth opportunities We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Feb 07, 2026
Full time
Hybrid - Highworth (STW), Hybrid - Kidlington - OX5 1QT Job title Performance Partner Ref 44229 Division Asset Operations & Capital Delivery Location Hybrid - Highworth (STW), Hybrid - Kidlington - OX5 1QT Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary between £55,000 - £65,000 depending on skills and experience Job grade B Closing date 19/02/2026 We are seeking a focused and proactive Performance Partner for Thames Valley Water Networks to join our Operational Excellence team at Thames Water. You will play a pivotal role in tracking operational performance, identifying root causes of underperformance, and driving improvements in outcomes. You will act as a trusted advisor to the Head of Region for Thames Valley Water Networks, supporting them to analyse performance within their area and drive performance management through regional and area meetings. Day-to-day tasks will vary based on business needs and will require someone proactive and tenacious at solving problems. You will be required to attend the office three days per week, including travel to other site locations as required. What you will be doing as a business Performance Partner The business partnering model promotes strong relationships between Water Operations leaders and Performance Partners to drive improvement in outcomes, whilst maintaining the standardisation benefits of a centralised team Be a trusted advisor to the partnered Head of Region on all performance data, responding to business needs in an agile way Support Operational Teams to understand performance drivers and deliver improvements in their areas Providing clear performance insights, highlighting risks and opportunities, and informing regional decision-making Monitor and report on regional KPIs - including productivity, H&S, compliance, performance commitments, and financial performance Support preparation of materials for Performance meetings, driving continuous improvement and standardisation across regions Proactively investigate underperformance - diagnose root causes using data and operational insight, and recommend actions to address Support prioritisation across different improvement initiatives by working with subject matter experts to assess trade-offs between competing demands Deliver quick wins or identify opportunities for longer-term projects to be delivered by the Continuous Improvement team To thrive in this role, the essential criteriayou'llneed are: Strong analytical and problem-solving skills: Proficient in Excel, with the ability to analyse and interpret complex data to present clear insights Structured communication: Ability to communicate clearly, concisely, and persuasively with both technical and non-technical stakeholders Confident stakeholder engagement: Strong relationship builder, with the ability to challenge and influence at all levels Highly proactive and tenacious: Good prioritisation skills and able to balance competing demands What's in it for you? Offering a salary between £55,000 and £65,000 per annum, depending on skills and experience Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay Ongoing performance development reviews to help you be your best and identify growth opportunities We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. As an Assistant Store Manager, you will lead a team of Cashiers, Lead Cashiers, and Customer Service Representatives, making sure that the customer service that we provide is always second to none! You will work alongside other Assistant Store Managers and share different responsibilities within the Store that will give you an amazing opportunity to gain experience and develop skills in service, risk, and people management. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. So what will you be doing? • Supporting the Store Manager in supervision of the team and all operational activities • Inspiring and nurturing colleagues by being a role model for our amazing behaviours. • Assisting customers with complex queries • Taking responsibility for complaints handling through to resolution • Co-ordinating team schedules and providing leadership to Cashiers, Lead Cashiers, and Customer Service Representatives • Supporting colleagues' development and our Licence to amaze scheme • Actively participating in the store events, including Kids Rock, Money Zone and Grand Openings • Constantly looking for ways to Surprise and Delight our customers! And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: • Passionate about providing unparalleled levels of service and convenience for customers. • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Able to work and learn quickly in a fast-paced, fun and dynamic environment • Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow • Care about doing a great job and exceeding expectations with the quality of what you do • Excellent time management and attention to detail are key - this role involves processing lots of customer and college information to a deadline • Naturally, you will be comfortable with having full operational accountability of the Store • We need you to be fully flexible to work on a variety of shift patterns over seven days a week Our promise to you • We will make sure that you are are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Feb 07, 2026
Full time
We have been awarded the "Most Loved Workplace"! At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities. As an Assistant Store Manager, you will lead a team of Cashiers, Lead Cashiers, and Customer Service Representatives, making sure that the customer service that we provide is always second to none! You will work alongside other Assistant Store Managers and share different responsibilities within the Store that will give you an amazing opportunity to gain experience and develop skills in service, risk, and people management. Being the first point of contact for our customers, you will play a key part in creating fans, whilst also building and enhancing our brand image. So what will you be doing? • Supporting the Store Manager in supervision of the team and all operational activities • Inspiring and nurturing colleagues by being a role model for our amazing behaviours. • Assisting customers with complex queries • Taking responsibility for complaints handling through to resolution • Co-ordinating team schedules and providing leadership to Cashiers, Lead Cashiers, and Customer Service Representatives • Supporting colleagues' development and our Licence to amaze scheme • Actively participating in the store events, including Kids Rock, Money Zone and Grand Openings • Constantly looking for ways to Surprise and Delight our customers! And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the courage to call out any concerns. What you will need: • Passionate about providing unparalleled levels of service and convenience for customers. • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Able to work and learn quickly in a fast-paced, fun and dynamic environment • Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow • Care about doing a great job and exceeding expectations with the quality of what you do • Excellent time management and attention to detail are key - this role involves processing lots of customer and college information to a deadline • Naturally, you will be comfortable with having full operational accountability of the Store • We need you to be fully flexible to work on a variety of shift patterns over seven days a week Our promise to you • We will make sure that you are are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance and a number of colleague discounts! • We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!) Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
