35 jobs found

Overview: This new role, Head of Income Generation and External Communications, is responsible for growing Rape Crisis South London's income and raising its external profile, combining fundraising with proactive external communications to build the charity's network, reputation and footprint across South London and beyond. As we build to our End of Decade Strategy it is an exciting time to join the Charity. The postholder will lead on diversifying income streams, including corporate partnerships, individual giving, major donors, grants and foundations, while also taking ownership of external communications: media relations, digital presence, campaigns and partnership visibility, to raise RCSL's profile and expand its network of supporters, partners and referral routes. Two growth priorities for this role are developing corporate partnerships as a strategic income stream, and growing RCSL's training and prevention offer to statutory bodies, schools and education settings, and sector professionals into a wider income-generating service. You will be working with Survivors as this Directorate holds responsibility for the lived experience group, Survivor Voices. We are looking for someone who combines fundraising expertise with strong external communications skills and a track record of growing an organisation's network and public presence, as well as its income. What you'll do: Lead a Team with three managers and a growing team of staff and volunteers passionate about our cause Represent the Charity at external networks and with potential and secured donor organisations and individuals Work with the best London marketing agencies to develop campaigns for awareness and income generation Learn from other sources about new and emerging best practice for income generation and service delivery for survivors Promote the Directorate within the Charity to build engagement and celebrate success Identify and work with other VAWG charities across the UK for positive income opportunities Engage with Survivor Services colleagues to identify new service delivery and potential financial supporters Work with Ambassadors of the Charity Who you are: Passionate about making positive change for Survivors in the VAWG sector Senior manager in a nonprofit, educational, or public service environment Experienced in business development with success in growing income through a diverse range of activities (ideally including corporate and/or major donor fundraising, grants & foundations, and statutory funding). Confident in successful community fundraising, membership and/or individual giving. Experienced in external communications, PR or marketing, including growing an organisation's network, partnerships and public profile. Experienced in writing campaign and PR briefing documents. Able to respond calmly and effectively to shifting and evolving priorities. Experienced in influencing a wide range of internal and external stakeholders. Excited by developing innovative and targeted fundraising and communications campaigns and events, including having experience and understanding of digital/social media/marketing. Experienced in managing and developing a team to achieve excellence and meet targets. Competent in utilising a CRM system/sales database. Experienced in data analysis, IT and research to maximise ROI and income growth. Confident in developing or selling a product for income generation to public, charity and corporate sources. Experienced in working with/ coordinating Lived Experience groups and in a trauma informed way Why join us? You'll be part of a bold, survivor-informed organisation driving change in South London and beyond. Your work will help grow our sustainable income to develop robust services for survivors and raise greater awareness that prevents sexual violence. Your work will be driven by what you hear from Survivor Voices members. You'll work alongside a passionate and expert team, helping to grow an ambitious training programme and delivering income generation targets. There's scope to be creative, innovative and bold. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'HoIG and EC'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on LinkedIn for future opportunities and updates.

AI & Automation Lead REQ001047 £58,000pa Living Planet Centre, Woking, Surrey GU21 4LL / Hybrid Working Minimum 40% in person collaboration per month Join us at WWF-UK - AI & AUTOMATION LEAD About the role We're recruiting WWF-UK's first dedicated AI & Automation Lead to shape how we use AI and automation effectively, securely and responsibly in support of our mission. Reporting to the Director of Technology, you'll lead our AI and automation roadmap, turning promising opportunities into practical solutions that improve productivity, supporter engagement, fundraising, decision-making and operational efficiency. This strategic and hands-on role will prioritise use cases, develop business cases, coordinate pilots and implementations, and contribute directly to solutions where appropriate. You'll establish the governance needed to scale AI responsibly, working across data, security, privacy and technology to ensure clear ownership, human oversight and robust testing, monitoring and risk management. You'll build confidence and capability through practical guidance, training and support for adoption, while overseeing suppliers, delivery resources, platform costs and benefits. As the capability grows, you'll also lead and develop colleagues in the AI and automation area. You'll combine strong technical understanding with strategic judgement, practical delivery skills and a clear-eyed approach to both the opportunities and risks of AI. Skills and experience You'll bring the following skills and experience to succeed in this role: Essential Significant experience leading or delivering AI, automation, digital transformation, data or technology initiatives within a complex organisation Practical experience developing, configuring, integrating or assuring AI-enabled solutions and moving prototypes into controlled operational use Strong understanding of AI governance, including ownership, evaluation, monitoring, documentation, human oversight and lifecycle management Practical knowledge of responsible AI principles, including privacy, transparency, fairness and bias, accessibility, intellectual property and human oversight Experience working with security, data protection, governance, risk and technical specialists to identify and manage AI-related risks Strong understanding of the Microsoft AI ecosystem and the practical considerations involved in deploying, monitoring and maintaining AI services Software development skills, with experience designing, building, testing and maintaining AI or automation solutions using appropriate development practices Strong strategic and analytical thinking, with the ability to identify where AI can create meaningful value and where it may introduce risk or unintended consequences Experience turning broad opportunities into clear priorities, business cases, delivery plans and measurable outcomes Excellent communication and influencing skills, with the ability to explain technology, cost, architecture and risk clearly to both technical and non-technical audiences Strong stakeholder management skills, with the confidence to challenge constructively, build trust and navigate competing priorities Experience managing suppliers, partners or delivery teams and assessing value for money Experience coaching, developing or line managing colleagues in a technical environment Desirable Experience managing Microsoft AI licensing, consumption or capacity models Knowledge of data governance, including data quality, classification, access and retention Experience working with agentic AI or multi-agent approaches Understanding of CRM, supporter engagement, fundraising, digital or operational transformation Experience working within a charity, purpose-led or similarly complex organisation Experience introducing new AI capability or ways of working into an organisation A strong connection to WWF-UK's mission and an interest in how responsible technology can help us deliver greater impact for nature What we offer We believe in rewarding our team with more than just a salary. Here's what you can expect: Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays Flexible working options, to support your work life balance 7.5% employer contribution to pension, rising to 10% with employee contribution Learning and development opportunities to help you grow Regular wellbeing initiatives to support your health and happiness. This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we're unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK. This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you'll hot desk among trees and gardens. About WWF-UK We're a global conservation charity with millions of supporters and hundreds of projects around the world. At WWF-UK, we're bringing our world back to life. Protecting what's left isn't enough. We're racing to restore nature and prevent catastrophic climate change. And it's a race we can win with everyone's help. We're courageous, passionate, and driven by science. For more than 60 years we've been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with. How to apply Click the link to apply via our website. You'll be asked to complete an application form and upload your CV and a supporting statement that tells us why you'll be a great addition to WWF-UK. Application closing date: 08/11/2026 Our Diversity Promise to You At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself. We don't do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way. We're proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities. So, if there's anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout at via our website. Safeguarding Commitment Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter. Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent. We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting. If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Become part of a mission-driven cyber security team helping to protect one of the UK's most important digital property services. HM Land Registry (HMLR), in partnership with Inspire People, is seeking a Senior Infrastructure Specialist - Red Team with experience in penetration testing, adversary emulation, threat analysis, Infrastructure as Code, DevOps and security operations. This permanent opportunity offers a salary of £49,443 - £60,527, hybrid working with 60% office attendance from Plymouth, and a market-leading Civil Service pension contribution of 28.97%. Shape the Future of Cyber Security at HM Land Registry As part of a newly developing Red Team capability within HMLR's IT Security Operations function, you'll help strengthen cyber resilience across services relied upon by millions of people every day. Working alongside Security Operations, Security Assurance, infrastructure engineers and technical specialists, you'll emulate real-world threat actors to identify vulnerabilities, test security controls and improve HMLR's security posture. As a Senior Infrastructure Specialist - Red Team, you will: Conduct Red Team engagements, adversary emulation exercises and penetration testing activities Simulate real-world cyber attacks to assess security controls, detection capabilities and response effectiveness Identify vulnerabilities, attack paths and security weaknesses across networks, systems and applications Analyse threat intelligence to understand attacker techniques and exploitation methods Assess risks associated with security findings and provide evidence-based recommendations Essential skills for the Senior Infrastructure Specialist - Red Team include: Degree-level qualification in Information Technology, a related discipline, or equivalent professional experience Advanced knowledge across at least three security technologies such as SIEM, EDR/XDR, CTEM, WAF/DDoS, Entra ID, IPS/IDS, PKI, SASE, AWS or Infrastructure as Code Strong security data collection, analysis and investigative skills Proficiency in at least one scripting or programming language including Python, PowerShell, SQL, Shell, Perl or Assembly Experience analysing and resolving complex security issues Hands-on experience with technologies such as SIEM, XDR, WAF, Windows/Linux, Firewalls, Web Proxies, Active Directory/Entra ID, Containers or Virtualisation Desirable skills for the Senior Infrastructure Specialist - Red Team include: Ethical Hacking Essentials (EHE) and/or Certified Ethical Hacker (CEH) certification Expertise securing Windows, Linux or Mainframe environments Experience securing cloud platforms including AWS or Azure Web application security testing and exploitation Network penetration testing and exploitation Reconnaissance, attack surface mapping and exposure management In return, you can expect a flexible working culture, including: Salary of £49,443 - £60,527 depending on capability level Hybrid working with a minimum of 60% office attendance Civil Service pension with employer contributions of 28.97% Flexible working hours agreement Access to continuous learning and professional development Opportunity to influence and shape a growing Red Team function Work on nationally important services and critical digital infrastructure Occasional travel to HMLR offices, suppliers and government locations Potential participation in an on-call rota Why Join? HM Land Registry is responsible for maintaining one of the world's largest digital property registers, supporting the UK property market and wider economy. This is a rare opportunity to join an emerging Red Team capability where you'll help define strategy, improve cyber resilience and protect services used by millions. You'll work on challenging security problems, collaborate with highly skilled technical teams and contribute directly to the security of critical public services. If you're passionate about offensive security, threat-informed testing and building stronger cyber defences, apply today and one of the Inspire People team will be in touch.

Maximum Salary: 38,784.00 GBP Minimum Salary: 32,080.00 GBP Application Closing Date: 13/11/2026 Main duties and responsibilities De Montfort University (DMU) is a forward-thinking institution committed to innovation, inclusion and excellent digital services. Following significant progress through its Digital Transformation Strategy, this is an exciting opportunity to contribute to ongoing improvements that support students and staff across a modern, ambitious and evolving university community. Directorate The Digital and Technology Directorate plays a central role in transforming how the university delivers digital value. We are modernising our services through cloud adoption, reducing technical debt and developing a product-focused operating model. Our approach combines agile delivery with operational excellence, ensuring our services are resilient, secure and user focused. From AI and automation to collaboration, communications and cyber security, the Directorate is focused on delivering streamlined and future-ready services that support academic and professional excellence across DMU. The Role We are looking for a motivated and technically capable M365 Analyst to support, improve and develop the university's Microsoft 365 collaboration, communication and digital workplace services. This is a hands-on role that will help shape the digital experience of our students and staff. You will work with senior colleagues and cross-functional teams to support secure, reliable and user-centred Microsoft 365 services, while contributing to DMU's transformation towards a modern digital workplace. You will support and enhance services across the Microsoft 365 ecosystem, including collaboration and communication tools such as Microsoft Teams, SharePoint Online, OneDrive, Exchange Online and telephony services. The role also involves working with Microsoft Forms, Approvals, Bookings, Viva, Power Automate, the wider Power Platform, Microsoft Entra ID, security, governance and compliance solutions, and emerging AI technologies including Microsoft Copilot. Team Structure You will report to the Productivity and Collaboration Lead and work alongside colleagues supporting Microsoft 365, collaboration, communication and digital workplace services. You will also collaborate with Product teams, Information Security, technical specialists, key suppliers and stakeholders from across the university. The team supports collaboration, communication, automation and AI capabilities across the university and plays a key role in delivering DMU's digital transformation strategy. We promote collaboration, knowledge sharing, continuous improvement and professional development, providing opportunities to build expertise across Microsoft 365, automation, AI and modern workplace technologies. What You'll Be Doing This role supports and enhances Microsoft 365 services across the university, including SharePoint Online and Microsoft Teams Telephony. It involves implementing secure, user-centred solutions, supporting governance and compliance initiatives, contributing to service improvements and digital transformation projects, and working with stakeholders to deliver high-quality digital services while improving adoption, performance and user experience. About You You will have experience supporting and developing Microsoft 365 services within a large organisation, with strong knowledge of technologies including Teams, Exchange Online, SharePoint Online, OneDrive, Viva, Teams Telephony, Entra ID, Power Platform and Microsoft Copilot. You will also bring experience in security, compliance and governance, alongside strong analytical, stakeholder engagement and customer service skills, with a focus on digital transformation and continuous improvement. Contact This role is hybrid, with an on-campus presence required for at least two days per week at our Leicester Campus.

Location: Belfast Arnott House, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Title: Senior Customer Operations Analyst Team: Customer Intelligence, Customer Success Reports to: Director, Customer Intelligence Base location: Belfast, N. Ireland (Hybrid model) About the Role Imperva, A Thales Company, is seeking a Senior Customer Operations Analyst to join the Customer Intelligence team within our Customer Success organisation. This role keeps Customer Success running on accurate data, efficient processes and well-used tools. You will be the go-to person for how Customer Success operates: running our Customer Success platform (Planhat), keeping customer data accurate across Planhat and Snowflake, improving the processes our Customer Success teams use every day and producing the reporting that shows leaders how the business is performing, as well as putting AI to work for our Customer Success teams through Planhats AI suite, in house LLM's and other relevant technologies. You will work alongside Customer Success leadership to turn data into practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat, managing configuration, workflows, playbooks, automation and ongoing optimisation. Support system integration and data ingestion between Planhat, Snowflake, Salesforce and other business systems, working with IT and Data Engineering. Gather, document and prioritise requirements for new tooling, automation, reporting and process changes. AI & Automation Configure, roll out and continuously improve AI features within Planhat, such as account summaries, AI-assisted insights and automated workflows, so they genuinely help Customer Success teams in their day-to-day work. Work with our in-house LLM to build and refine AI-powered use cases for Customer Success, such as account and meeting summaries, answering questions about customers, and drafting customer communications. Write, test and refine prompts, and prepare and maintain the customer data and knowledge sources the AI tools draw on, making sure outputs are accurate, relevant and useful. Identify manual, repetitive tasks across Customer Success and find ways to remove them using AI and automation. Train and support Customer Success teams in using AI tools effectively and responsibly, gathering feedback to improve them. Make sure AI use follows company data security, privacy and responsible-AI guidelines, working with IT, Security and Data teams. Operational Process & Enablement Design, maintain and continuously improve Customer Success operational processes, such as onboarding, account reviews, success plans, renewals handovers and customer engagement, using data to measure how well they work. Provide enablement and training to Customer Success teams on Planhat, reporting and processes, and create clear documentation and guides. Act as the first point of contact for Customer Success teams on tools, data and process questions, resolving issues and spotting recurring needs. Contribute to cross-functional projects with Sales, Product, Finance and Support that affect how Customer Success operates. Data Quality & Governance Own data quality across Customer Success data, identifying issues and driving them to resolution at the source. Write and maintain SQL queries and data sets in Snowflake to support Customer Success reporting and operations. Maintain clear data definitions, field standards and documentation so teams use data consistently. Reporting & Operational Insight Build, maintain and continuously improve Customer Success reporting in Planhat and PowerBI, from leadership dashboards to day-to-day operational views for Customer Success. Analyse product usage, customer engagement and operational data to answer business questions, track team performance and highlight areas to improve. Present findings and recommendations clearly to Customer Success teams, project leads and business leaders, including data for business reviews and leadership updates. Collaborate with the Data Strategist on customer health and retention insight, making sure the data behind it is accurate and the results are visible to Customer Success teams. Work with stakeholders to understand their needs, set priorities and manage multiple projects at once. Share knowledge with and support less experienced analysts and Customer Success colleagues. What Success Looks Like Planhat is well adopted, accurate and automated, saving CSMs time. Customer Success processes are clear, documented and measurably more efficient. Data quality issues are caught early and fixed at the source. AI tools in Planhat and our in-house LLM are widely used by Customer Success teams and save them measurable time. Customer Success teams and leaders trust and regularly use accurate, up-to-date reporting. Job Requirements Essential Bachelor's degree in Data Analytics, Business Analytics, Business Information Systems or a related data analysis field, or equivalent experience in data and business analytics. 5+ years of experience in an operations analyst, business analyst or data analyst role, ideally including time in Customer Success Operations, Revenue Operations or Sales Operations in a B2B SaaS or technology environment. Hands-on experience administering a Customer Success platform, ideally Planhat (or similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes, and helping teams adopt them. Practical experience using AI tools or LLMs in a business setting, such as writing and refining prompts or configuring AI features in business software, with a strong interest in applying AI to improve how teams work. Familiarity with common SaaS customer metrics (e.g. ARR, renewals, adoption, health scores) and how Customer Success teams use them. Ability to turn data into a clear story and practical recommendations for non-technical audiences. Detail-oriented, with a track record of finding data quality issues quickly and driving them to resolution. Experience working cross-functionally and influencing stakeholders. A highly organised self-starter who manages multiple priorities in a fast-paced environment. Excellent verbal and written communication skills and the ability to work well in a distributed, international team. Desirable Experience with dbt or other data transformation tools alongside Snowflake. Experience with system integrations, APIs or ETL tools. Experience rolling out or supporting AI features in a CRM or Customer Success platform, such as Planhat AI, Salesforce Einstein or Agentforce. Experience working with in-house or enterprise LLMs, including prompt design, retrieval-augmented generation (RAG) knowledge sources or evaluating AI output quality. Experience with workflow automation tools. Knowledge of the cybersecurity or data security industry. Applicants must be legally authorized to work in the UK at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!

Salary: Salary negotiable, depending on experience This is an opportunity to use your expertise to help more people understand our services, strengthen engagement with our communities and supporters, and ensure our communications are clear, accessible and effective. Working with the Director of Fundraising & Marketing, you will turn organisational priorities into coordinated plans, campaigns, content, and communications. You will manage a talented team comprising a Digital Marketing Lead, Marketing Executive, and Marketing Graduate, balancing competing demands and deploying resources where they will have the greatest impact. Your responsibilities will include coordinating integrated campaigns; maintaining our brand and tone of voice; overseeing our website, digital channels and content plan; supporting media relations; and using audience insight, analytics and performance measures to improve results. You will also quality-assure sensitive communications and help colleagues across the Hospice develop clear, audience-focused briefs. We are looking for someone with substantial experience of delivering integrated marketing and communications in a complex organisation, ideally within the charity, healthcare or a comparable sector. You will bring strong people and supplier management skills, excellent writing and editing ability, sound judgement, and experience across brand, digital, media, websites and internal communications. You will be comfortable using evidence to prioritise activity and able to remain calm and constructive when managing sensitive or reputational matters. This is a full-time role of 37.5 hours per week, Monday to Friday, primarily Hospice-based, with hybrid working as agreed. Travel to Hospice sites, shops, events and external meetings will be required, together with occasional flexibility outside normal hours. The role reports to the Director of Fundraising & Marketing. If you are an organised, practical, and audience-focused leader who can bring people and priorities together, we would be pleased to hear from you.

Communications Executive - Content, PR & Marketing - Remote Salary £32k + Benefits Remote / Home-based, with occasional travel to BASC head office The British Association for Shooting and Conservation (BASC) is looking to appoint a Communications Executive to join its content team, supporting communications, PR, digital marketing and content activity across a wide range of online and offline channels. Working closely with the Head of Digital Content and Internal Communications and the wider communications directorate, you will help identify content opportunities, develop communications assets and ensure BASC's key messages are delivered clearly and effectively to its audiences. This is a varied role covering communications, content creation, digital marketing, social media, PR, media relations and campaign support. The role You will: Source, develop and produce engaging content across channels including press releases, blogs, podcasts, social media, newsletters, website updates, magazine content and other publications. Help manage and grow BASC's social media presence, including planning, publishing, engagement and performance monitoring. Support the delivery of PR campaigns, events and announcements. Assist in developing relationships with journalists, bloggers and media outlets, including coordinating interviews and media opportunities. Help ensure BASC, sustainable shooting and conservation are fairly and accurately represented across online and offline media. Support crisis communications activity where required. Monitor communications and media performance and contribute to reporting and continuous improvement. Work with regional teams to produce communications materials for game fairs, conferences, seminars and trade shows. Support the creation, publication and proofing of reports and other internal and external documents. Help maintain consistent brand tone, style and quality across all communications activity. About you Your background could be in communications, PR, content, digital marketing, social media or a broader marketing and communications role. You will have a degree or professional qualification in communications, public relations or a related field, or equivalent experience, together with proven experience in a communications role and a strong portfolio of content and campaign delivery. You should also have: Excellent written and verbal communication skills. Strong attention to detail. Experience of social media planning, publishing, engagement and performance reporting. Confidence producing digital content assets such as basic graphics, short-form video and image editing. Strong organisational skills and the ability to manage multiple deadlines and priorities. Strong interpersonal skills and the ability to work effectively across teams and with external partners. A creative, proactive approach and the ability to work in a fast-paced environment. Familiarity with media monitoring and PR tools would be desirable. Knowledge and understanding of shooting, the countryside and the key issues affecting the sector would also be desirable, but is not essential. BASC is open to candidates from broader communications or marketing backgrounds who can demonstrate the ability and willingness to understand and communicate confidently around new subject areas. A full UK driving licence is essential. Closing date: 15 of November

(Maternity Cover) Location Docklands Campus Salary £47,403 to £52,640 per annum inclusive of London Weighting Pro rata Post Type Full Time Post Type Fixed Term Contract Length 6 months Closing Date Thursday 29 October 2026 Reference 2061-26-S At the University of East London, great internal communication is about more than sharing information. It is about helping our people understand what matters, feel connected to our direction and play an active part in our success. Our award-winning External Relations Directorate brings together Communications and PR, Brand and Marketing, Digital, Student Recruitment, Admissions, Outreach and Corporate Engagement. We work in an agile, digital-first environment where creativity, collaboration and continuous improvement are encouraged. We are looking for an experienced Internal Communications Manager to help us deliver clear, creative and engaging communications for colleagues across UEL. About the Role You will plan, deliver and evaluate internal communications campaigns that engage staff and support key University priorities. From developing university-wide campaigns and creating communications for senior leaders, to improving digital channels and measuring impact, this is a varied role requiring excellent judgement, creativity and the confidence to work with stakeholders at all levels. Key Responsibilities Plan and deliver engaging internal communications campaigns from brief through to evaluation Produce clear, compelling content across a range of channels, including communications for senior leaders Advise and influence stakeholders on the most effective communications approach Manage and improve digital channels including Microsoft Teams, SharePoint and email communications Measure communications effectiveness and use insight to improve future activity Support staff engagement and help strengthen joined-up internal and external communications across UEL About You You will be an experienced communications professional who can combine excellent writing with strong campaign management, stakeholder influence and digital capability. To succeed in this role, you must be able to demonstrate: Substantial communications experience, including responsibility for internal communications. Leading end-to-end campaign experience, from planning and delivery through to evaluation Exceptional writing and editing skills, including producing content for senior leaders Experience managing multiple stakeholders and confidently influencing senior colleagues. Strong digital communications capability, including Microsoft 365, Teams, SharePoint and email/newsletter platforms Evidence of measuring communications effectiveness and using insight to improve outcomes. You will also be highly organised, comfortable managing competing deadlines and able to exercise sound judgement when handling sensitive communications. What You'll Need to Thrive You will thrive here if you are proactive, solutions-focused and comfortable with change. No two days are quite the same, so you will need the ability to adapt quickly, stay calm under pressure and take ownership of getting things done. You will enjoy working collaboratively but also be confident using your initiative, challenging constructively and recommending better ways of communicating. Most importantly, you will bring a can-do approach, strong attention to detail and a genuine desire to create communications that people want to read and engage with. Why Join UEL? This is an opportunity to join an ambitious and collaborative communications team at an exciting time for UEL. You will work across a diverse organisation, partner with senior leaders and colleagues throughout the University, and help shape communications that directly influence staff engagement and organisational culture. If you are an experienced communications professional who enjoys variety, thrives in a fast-moving environment and wants to make a visible impact, we would love to hear from you. Benefits Package At UEL, we believe that a great role is about more than just a salary. It's about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. You can explore our full benefits package here: Building an Inclusive Future As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion. We're proud of the progress we've made and honest that there's more to do. We're determined to keep moving forward so everyone at UEL can thrive. We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process. So, if you'd like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today! Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. We are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to work in the UK at the time of application. Further Details Job Description & Person Specification To contact the recruitment team please phone x 4600 or e-mail CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.

Location London About the job Job summary Across government, effective IT service management is critical to delivering reliable, secure and user-focused digital services. A high-performing service desk ensures that colleagues can work productively, systems remain available, and technical issues are resolved quickly and effectively. As organisations continue to adopt modern, hybrid working models, strong operational leadership and service excellence are essential. Ofgem plays a vital role in the UK's energy system, protecting consumers and enabling a more secure, fair and sustainable energy future. Ensuring the resilience and performance of our internal IT services is key to supporting our people and delivering on this mission. Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are strengthening our IT service management capability to support a modern digital organisation. This includes improving service performance, enhancing user experience, and integrating IT and estates support to create seamless services across our offices and technology platforms. As a Service Desk Manager , you will lead the delivery of first- and second-line IT support across Ofgem. You will manage a team supporting end users, applications, devices and on-site technology, ensuring high-quality service delivery aligned to business needs. You will drive service improvement, embed ITIL best practice and ensure services evolve to meet current and future demands. This is a key leadership role within a fast-paced operational environment, requiring strong service management expertise, excellent stakeholder engagement and a focus on delivering outstanding user outcomes. Job description You will be responsible for: Leading the delivery of Service Desk operations, ensuring effective first- and second-line support across all sites Managing and developing a team of Service Desk analysts, fostering an inclusive and high-performing culture Monitoring and improving service performance against SLAs and KPIs Embedding ITIL best practice across Incident, Request and Problem Management Using service data, user feedback and performance metrics to drive continual service improvement Overseeing rota planning and resource scheduling to support hybrid and on-site working requirements Maintaining knowledge bases and documented processes to ensure consistent service delivery Providing technical advice to project teams on service readiness and ongoing support Building strong relationships with internal stakeholders and external suppliers to enable joined-up service delivery Supporting the integration of IT and estates services, including sustainability and workplace initiatives Managing supplier performance and ensuring alignment with service expectations We are looking for: An experienced IT Service Desk Manager or Service Management professional with a strong track record of leading operational teams in complex environments. You will be a confident leader with a passion for delivering excellent customer service and driving continuous improvement. You may come from a service desk, IT operations or service management background, but you will demonstrate: Proven experience managing IT service desk operations Strong leadership capability, with experience developing and motivating teams Experience managing service performance against SLAs and KPIs Sound understanding of ITIL frameworks and service management best practice Ability to analyse data and identify opportunities to improve service delivery Strong stakeholder engagement and communication skills Experience working with third-party suppliers and service providers An ITIL qualification (e.g. ITIL v4 Foundation) is expected, or a willingness to achieve this within 6 months. Experience of service improvement initiatives, estates integration, or working in a public sector or regulated environment would be beneficial. This is an opportunity to play a key role in enabling Ofgem's digital services by ensuring reliable, high-quality IT support across the organisation. You will help create a service desk function that is responsive, efficient and continuously improving, supporting colleagues to deliver on Ofgem's mission at a critical time of change. Person specification Essential Criteria Professional Expertise - Demonstrated capability in leading an enterprise-wide team in IT service operations, with a track record of high performance and delivery in previous roles (Lead Criteria) ITIL Knowledge & Application - Strong working knowledge of ITIL processes with a requirement to hold currently or to obtain a minimum of ITIL v4 Foundation within 6 months of role acceptance (Lead Criteria) Service Delivery Management - Experience managing end-to-end IT service delivery, with accountability for performance against KPIs and service expectations. Stakeholder Engagement - Proven ability to build and manage effective working relationships with internal and external stakeholders, including influencing service reporting and improvement discussions Problem Resolution Leadership - Experience leading teams in diagnosing and resolving technical issues, with a focus on improving service desk performance and user outcomes. Desirable Criteria Experience in Service Improvement Initiatives - Exposure to or involvement in continuous improvement activities, including identifying and implementing changes to enhance service desk performance or user experience. Understanding of Public Sector Digital Standards - Awareness of government digital service standards, accessibility requirements, or experience working within a regulated or policy-driven environment.

Location London, Glasgow, Croydon, Manchester or Sheffield. Frequent travel to 2 Marsham Street, London will be required if based elsewhere in the UK. About the job Job summary Home Office Digital designs, builds and runs the technology and services that deliver, at scale, some of the UK's most critical and well-used public services. The digital capability plays a critical part in every part of the Home Office in delivering its mission from how we secure the border and control immigration to issues passports and reducing and preventing crime, supporting these services that impact millions of people every year. The Home Office Digital estate consists of more than 600 systems, enabling critical services such as; 13 million Electronic Travel Authorisations since launch 3 million visa applications annually 130 million border checks each year 7 million passport applications annually 140 million police checks on people, vehicles, and property Migration and Borders Digital (M&B Digital) is part of Home Office Digital. We are a Portfolio of around 3,500 dedicated professionals made up of civil servants and suppliers working together to develop some of the most challenging and transformative technology products, supporting critical programmes within the Migration and Borders system. Working closely with colleagues in the Migration and Borders mission, we also support a number of the Home Office's capabilities such as Citizenship Services, Immigration Enforcement, Border Force and the Asylum Group. We jointly design services, build, run and sustain them to enable some of the government's most important strategic outcomes, notably the legitimate movement of people and goods to support economic prosperity. Job description There are four roles available: Asylum Independent Immigration Appeals Authority Digital Deputy Director - This role provides strategic leadership and programme delivery of the Independent Immigration Appeals Authority (IIAA) Programme. This role leads the design, development and delivery of the Programme including all related products and digital services across Home Office Digital, overseeing a blended team of approximately 50 Civil Servants, Managed Suppliers, and managing an annual budget of circa £60 million. The programme scope and budget continues to develop and be defined. Asylum Transformation Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the totality of Asylum Group Directorate and Programmatic structures, part of the wider Migration and Borders system. This role leads the development and delivery of Asylum related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million. Borders, Compliance and Enforcement Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the Border Security Command (BSC) including Home Office Intelligence (HOI), Immigration Enforcement (IE) and Border Force (BF), all as part of the wider Migration and Borders system. This role leads the development and delivery of BSC, IE and BF related programmes and projects, products and digital services, overseeing a blended team of approximately 150 Civil Servants, Managed Suppliers, and managing an annual budget exceeding £150 million Passports, Citizenship & Civil Registration Digital Deputy Director - This role provides strategic leadership, programme delivery, and continuous improvement of digital services across the UK's passport and civil registration domains, all as part of the wider Migration and Borders system. This role leads the development and delivery of Passports and Civil Registration products, platforms and digital services, overseeing a blended team of approximately 600 Civil Servants and suppliers, and managing an annual budget exceeding £100 million. Key responsibilities: The posts will report into the Migration & Borders Digital Directors and will be part of senior leadership team as well as part of the wider Home Office Digital leadership. Strategic Digital leadership: Set and drive a compelling digital strategy, vision and roadmap. Balance immediate operational priorities with long-term transformation, future trends and wider Home Office and government objectives. Product, Programme and Service Delivery: Lead delivery of high-priority programmes and product portfolios. Embed end-to-end product lifecycle management and ensure services are user-centred, secure, robust, scalable and aligned across policy, operations and digital. Live Service and Continuous Improvement: Ensure effective service management, operational resilience and cyber security. Use performance data, user feedback and emerging technology to improve quality, accessibility and public value. Stakeholder Engagement: Build strategic relationships across business areas, government, suppliers and industry. Translate complex digital issues clearly, build consensus, secure buy-in and provide transparent reporting on progress, risk and challenge. People Leadership: Provide inspirational leadership to multidisciplinary, distributed and blended teams. Empower decision-making, create an inclusive culture of curiosity and experimentation, develop talent and actively support succession planning. Financial, Commercial and Supplier Leadership: Prioritise digital investment, people and projects in line with strategic goals. Manage budgets, contracts and supplier relationships with clear accountability, propriety and value for money. Strategic Alignment: Working with Policy, System Design and Home Office Analysis and Insight to deliver systemic change, recognising the inter-dependencies across the system and delivering across multiple delivery roadmaps alongside Home Office Digital teams and wider Migration and Borders domains. Data, Ethics and responsible Innovation: Champion data ethics and AI governance, ensuring new technology is adopted responsibly and supports public and organisational interests. Person specification Essential Criteria The successful candidate will need to demonstrate: Proven senior leadership of large-scale digital transformation within the public sector. Experience of leading secure, robust, scalable and user-centred digital products, platforms or services at national scale, with clear measures of technical performance, service impact and public value. Demonstrable expertise in a core digital discipline, such as product, delivery, service or engineering, combined with strong portfolio, business change and end-to-end service leadership. Proven ability to build strategic relationships and deliver in high-profile environments involving Ministers, senior leaders, other government departments, industry partners and suppliers. A strong record of leading multidisciplinary, distributed and blended teams, empowering decision-making, developing capability and talent, supporting succession planning, and fostering inclusion, curiosity, innovation and continuous learning. Strong financial, commercial and supplier leadership, including prioritising investment and managing significant budgets or contracts of £15 million or more to deliver value for money and public value. Evidence of anticipating emerging technology and digital disruption, and promoting responsible innovation, cyber security, data ethics and AI governance.

Job Title: Head of AI Adoption Location: London / Hybrid Salary : £45,000 - £65,000 per annum based upon experience plus discretionary bonus and comprehensive benefits Job Type: Full Time, Permanent techUK Overview: techUK is the trade association which brings together people, companies, and organisations to realise the positive outcomes of what digital technology can achieve. With over 1,200 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government, and stakeholders to provide a better future for people, society, the economy, and the planet. By providing expertise and insight, we support our members, partners, and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role Overview: The UK has named AI adoption as the single most powerful lever for kickstarting growth and productivity across the economy. techUK's members are the companies building the solutions that will make that happen - in industry, in public services, and everywhere in between. We're looking for a Head of AI Adoption to lead our push to turn that potential into everyday reality. This is a high-profile, senior role at the heart of techUK's fast-paced Tech and Innovation programme, which spans AI, robotics, quantum, digital ID and more. Working directly for the Director of Technology and Innovation, you'll shape and deliver techUK's strategy for accelerating responsible AI adoption across UK industry - starting with the Industrial Strategy sectors identified as holding the greatest potential for UK success. You'll also take the reins of techUK's new AI Adoption Coalition, a partnership across the IS-8 sectors' trade associations, and be the person who makes it succeed. You'll build relationships with policymakers, industry leaders and civil society; run roundtables, working groups and flagship events including techUK's annual AI conference; and make sure everything we say and do on AI adoption is credible, coherent and genuinely useful to our members - in step with techUK's wider AI policy and AI assurance work. Key Responsibilities: Own techUK's AI adoption strategy - positions, messaging and activity - ensuring it stays relevant, credible and influential. Be a visible, active presence in the UK's AI ecosystem: speaking at events, representing techUK, and building genuine relationships with industry leaders and key stakeholders. Act as secretariat for techUK's AI Adoption Coalition and new AI Forum, scoping, planning and delivering their events and working groups. Lead delivery of techUK's flagship AI activity - reports, insight series, roundtables, dinners, focus weeks and summits - including writing the agenda, booking speakers and securing sponsors for techUK's annual AI conference each January. Track the AI adoption debate closely, building close ties with the AI community and turning insight into a calendar of high-impact activity. Champion the programme externally through articles, speaking engagements and networking. Work across techUK's Markets and Policy teams so our AI adoption narrative stays consistent and well promoted. Grow techUK's AI membership base, helping identify and recruit new members and spot new business opportunities. Skills, Knowledge and Expertise: Essential Knowledge and Experience Senior-level experience with the initiative and judgement to set a strategic plan - and the discipline to deliver it across multiple workstreams at once. A track record in event and programme management, including planning and hosting webinars, roundtables or conferences. Excellent written and verbal communication skills - you can turn research and insight into a sharp agenda, briefing or article. Strong stakeholder and membership engagement experience, including recruiting new members or partners. The integrity and interpersonal skill to build trusted relationships across industry, government and civil society - and the confidence to represent techUK in the room. A collaborative, team-first mindset paired with the ability to work independently and take ownership of outcomes. A genuine curiosity about UK technology policy, strategy or ecosystems - no coding required. Desired Knowledge and Experience A broad understanding of the UK's AI ecosystem and the opportunities and barriers to AI adoption across industry. Additional Information This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. To apply for this role, please click below on the 'Apply Now' button to be redirected to our website. Candidates with experience of: Head of Emerging Technology Policy, Head of Tech & Innovation Programme, Director / Head of Digital Economy & Transformation, Head of Policy & Public Affairs - Technology, Strategic Partnership Director - Tech & Innovation, Programme Director - Technology Transfer & Adoption may be considered for this role.

Global IT Director Salary £120-£125k Hybrid working (London) We're supporting an established international organisation in the appointment of a Global IT Director to lead its technology function and drive digital transformation across global operations. This is a senior leadership role focused on developing and delivering a business-led IT strategy, improving the adoption and effectiveness of existing technology, and driving measurable improvements through AI, automation and data. The successful candidate will lead an international IT team, strengthen technology capability and help the business maximise the value of its systems and technology investments. Working closely with Executive leadership and stakeholders across operational, commercial and corporate functions, you will combine strategic direction with hands-on delivery, ensuring technology supports business growth, efficiency and continuous improvement. Global IT Director - Key accountabilities: Work closely with Executive leadership to identify business priorities and ensure technology investment delivers tangible commercial and operational benefits. Oversee the performance, security and reliability of enterprise applications, infrastructure, cloud services and wider IT operations. Identify opportunities to streamline business processes, improve productivity and reduce reliance on manual activities through digital solutions. Provide leadership and direction to an international IT team, developing capability, accountability and a high-performance culture. Shape and implement a global technology strategy that supports business objectives, future growth and operational efficiency. Champion the practical application of AI, automation and data analytics to improve business performance and decision-making. Lead technology improvement programmes, ensuring effective implementation, user engagement and adoption across the organisation. Take responsibility for IT governance, cyber security, data protection, business continuity and technology risk management. Manage technology budgets, supplier relationships and strategic investments, establishing clear measures of performance and return on investment. Candidate requirements: Proven experience operating at IT Director, Global IT Director, Head of IT or equivalent senior technology leadership level. Strong track record of delivering digital transformation and business change, with demonstrable improvements in efficiency, productivity or operational performance. Experience leading IT functions across international, multi-site or complex organisational environments. Broad understanding of enterprise IT environments, including ERP and business applications, cloud infrastructure, cyber security and IT service delivery. Experience applying AI, automation, data or digital solutions to deliver measurable business benefits. Proven ability to lead and develop teams, manage technology budgets and oversee third-party suppliers. Strong commercial awareness and the ability to influence Executive-level stakeholders. A pragmatic, delivery-focused leadership style, with the ability to translate technology strategy into practical business improvements. Degree-level qualification in a relevant discipline or equivalent professional experience. This is an opportunity for an experienced IT Director to lead a global technology function, influence business strategy and drive meaningful transformation through better use of technology, AI and automation. If you have a strong track record in international IT leadership and delivering technology-led business improvements, please apply with your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.

The Individual Giving Manager will lead the development of RLSS UK's first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will identify, test and evaluate supporter acquisition opportunities across a range of channels, including digital, direct mail, partnerships, community fundraising, and face-to-face fundraising where appropriate, ensuring activity delivers strong return on investment and an excellent supporter experience The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow RLSS UK's first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop RLSS UK's first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi-channel campaigns (digital, social, email, paid media, direct mail, and face-to-face fundraising) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use Donorfy CRM to manage supporter data, segmentation, reporting, campaign tracking and supporter journeys, ensuring data quality and compliance with GDPR and organisational policies. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator's Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, and other stakeholders as required. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support. Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK's compliance programme. Demonstrate and uphold the Society's values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Experience of developing fundraising plans, income forecasts and budgets, with the ability to model growth and assess investment opportunities. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, including experience of using donor databases to support segmentation, stewardship and reporting (experience of Donorfy would be advantageous). Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK mission, values and strategic priorities. Previous experience of line management. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys. Understanding of water safety, education, youth engagement, community development or related fields. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Healthcare Plan Enhanced Society Sick Pay Eye Care Employee Assistance Programme Life Assurance Scheme Salary Sacrifice Pension Scheme Discounts available including high street brands, entertainment, eating out and more Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company events and socials Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date - 5.00pm, Tuesday 3rd November 2026 Interview Date - Monday 9th November 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help. RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Our client is a large local government organisation and looking for an experienced IT Business Relationship Manager to join their team. This is initially a 3 month contract which may be extended for the right applicant You will • Develop and maintain strong relationships with directorates, services and senior stakeholders across the Council. • Act as the primary point of contact between assigned business areas and DDaT. • Understand business priorities, challenges and opportunities and translate these into digital, data and technology requirements. • Support the development and delivery of directorate digital roadmaps aligned to corporate objectives. • Ensure DDaT services contribute to service transformation, efficiency, customer experience and organisational outcomes. Demand Management and Prioritisation • Capture, assess and manage business demand for digital, data and technology services. • Support the development of business cases for technology-enabled change initiatives • Work with stakeholders to prioritise requirements against strategic objectives, resources and budget constraints. • Ensure requests for new systems, enhancements and digital services follow agreed governance processes. Transformation and Continuous Improvement • Identify opportunities to improve business processes through technology, automation, data analytics and digital service design. • Support services in adopting modern digital ways of working. • Champion innovation and emerging technologies, including artificial intelligence, where appropriate. • Facilitate workshops and stakeholder engagement activities to identify improvement opportunities. Project and Change Support • Collaborate with Project Managers, Solution Architects, Technical Leads and suppliers to ensure solutions meet business needs. • Support the successful delivery of DDaT projects and programmes. • Assist with change management activities, stakeholder engagement and user adoption. • Ensure benefits are defined, tracked and realised following implementation. Service Management • Monitor service performance and customer satisfaction within assigned business areas. • Escalate service issues and risks where necessary. • Work with operational teams to improve service quality and user experience. • Contribute to service reviews and continual service improvement initiatives PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35 HYBRID WORKING

Role: Individual Giving Manager (Senior Consultant)- Royal Trinity Hospice Reporting to: Director of Fundraising and Head of Fundraising Hours of Work: 37.5 hours per week Salary: Up to £45,000 (depending on experience) Closing Date: Friday 06 November 2026 Location: Royal Trinity Hospice - Clapham, London (hybrid) Application: CV and covering letter ABOUT COMPTON Compton is the UK's leading fundraising consultancy, with seven decades of experience helping charities and not-for-profit organisations achieve ambitious annual, capital and legacy campaigns. Our clients know us as 'the trusted name in fundraising' because we deliver transformational results while strengthening the teams behind them. At Royal Trinity Hospice, the Compton team works as one integrated fundraising team, combining strategic consultancy expertise with hands-on delivery. ABOUT ROYAL TRINITY HOSPICE Royal Trinity Hospice is the UK's oldest hospice, providing expert, compassionate care to a community of approximately 950,000 people across central and south-west London. Trinity delivers specialist end-of-life and palliative care at the hospice and in the community, alongside vital support and counselling for patients' families and friends. ABOUT THE ROLE Individual giving is central to Trinity's fundraising success, already generating approximately £500,000 each year. This is an exciting opportunity for an experienced, ambitious and insight-led fundraiser to build on a strong foundation, accelerate sustainable net income growth and inspire deeper, longer-lasting supporter relationships. You will lead the development and delivery of Trinity's individual giving strategy, spanning direct marketing appeals and regular giving. With the scope to shape priorities and drive performance, you will manage budgets and forecasts, turn data and insight into action, and deliver integrated campaigns across direct mail, digital and other appropriate channels. Combining strategic leadership with hands-on delivery, you will work closely with the Head of Fundraising and the Director of Fundraising. You will manage and develop the Individual Giving Executive, bring together colleagues across Fundraising, Communications and Marketing, and build productive relationships with external agencies and suppliers. You will also be part of Compton's wider consultancy team, with opportunities to share your expertise through individual giving reviews, benchmarking exercises and projects for other Compton clients-broadening your impact and professional experience. KEY OBJECTIVES Deliver sustainable growth in net income from the individual giving portfolio, with a particular focus on regular giving. Build on existing success by developing and implementing a clear, multi-year individual giving strategy. Create a compelling supporter journey that deepens engagement, builds loyalty and reduces attrition. Lead and develop the Individual Giving Executive. KEY RESPONSIBILITIES Strategy and Performance: Develop and deliver the individual giving strategy; set and manage income and expenditure budgets and forecasts; establish meaningful KPIs; report clearly on performance; and implement improvement plans where results are below target. Campaign Management: Lead acquisition, appeals, regular giving, retention and donor development campaigns from audience selection and proposition development through to delivery, testing, evaluation and optimisation. Data and Insight: Use supporter data, segmentation, testing and analysis to identify opportunities, guide campaign decisions and improve performance, while providing clear and timely reporting to the Fundraising leadership team. Compliance: Ensure all activity complies with relevant data protection, fundraising regulation, consent, preference and organisational policies. Leadership: Line manage and develop the Individual Giving Executive by setting clear objectives, providing regular supervision and constructive feedback, supporting professional development and creating accountability for high-quality delivery. Work collaboratively across Fundraising, Communications and Marketing, clinical teams and other departments to deliver coordinated activity and a consistent supporter experience. Contribute to cross-team planning, events and wider fundraising priorities, including occasional activity outside normal working hours. Provide expert input to Individual Giving reviews and consultancy projects for other Compton clients. PERSON SPECIFICATION Essential experience and knowledge Significant experience of individual giving, direct marketing or supporter-led fundraising, with responsibility for planning, delivering and evaluating integrated campaigns across at least two channels. A strong track record of managing income and expenditure budgets, delivering against financial targets, and using campaign results to improve performance and return on investment. Experience of regular giving acquisition, retention and donor development, with a clear understanding of the economics of committed giving. Experience of using data, segmentation, testing and analysis to inform decisions and optimise results. Essential skills and characteristics Strategic and commercial thinking, with the ability to translate ambition into prioritised, deliverable plans. Excellent written and verbal communication, including the ability to develop persuasive fundraising propositions and give clear creative feedback. Strong numerical and analytical skills, with the ability to interpret complex campaign results, identify significant trends and translate findings into clear, practical recommendations for colleagues and senior stakeholders. Strong project management and organisational skills, with the ability to manage multiple campaigns, deadlines and stakeholders. Desirable Experience in a hospice, healthcare or other sensitive cause environment. WHAT WE OFFER 25 days' annual leave plus bank holidays, rising with service. Standard Life pension scheme with company contributions starting at 3%. Life assurance paying a multiple of annual salary. Discretionary performance bonus. Compton conferences and other learning and development opportunities. Employee Assistance Programme offering free 24/7 support, counselling and advice. Regular team socials, workshops and company-wide events. HOW TO APPLY If you are ready to use your individual giving expertise to drive growth and help more people receive exceptional end-of-life care, we would love to hear from you. Please email your CV and a covering letter to Anthony Davison-Kieras via Charity Job. Only applications via Charity Job will be considered for this post. Your letter should explain why this opportunity appeals to you and show how your experience meets the essential criteria in the person specification. Applications close on Friday 06 November 2026 . Compton encourages applications from people of all backgrounds and is committed to creating a workforce that reflects our society and brings together a wide range of skills, perspectives and experiences. We will be actively interviewing suitable candidates as they apply, so may close this vacancy before the closing date advertised.

Salary: £39,000 - 41,000 Contract: 12-month maternity cover Location: London or Manchester with flexible/hybrid working - 2-4 times pcm Closing date: 2nd November Benefits: 38 days annual leave including bank holidays, rising to 40 days after five years' service, 7% contributory pension, Employee Assistance Programme and flexible working options. Are you an experienced individual giving fundraiser looking for an opportunity to lead and develop supporter engagement within a well-established national charity? We are working with a respected youth charity that provides life-changing support to vulnerable young people across the UK, helping them access safer futures and reach their full potential. Reporting to the Director of Fundraising, Marketing & Communications, you will manage a small team and take ownership of key fundraising campaigns, digital giving projects and supporter stewardship programmes. This is an excellent opportunity to join a growing fundraising team during an exciting period of investment and development. You'll use data, insight and creativity to optimise performance, improve supporter experience and contribute to the charity's long-term fundraising strategy. To be successful as the Fundraising Manager - Individual Giving & Community, you will need: Proven experience in a fundraising management role, ideally within individual giving, supporter acquisition or donor development. Experience planning, delivering and evaluating digital fundraising, direct marketing or lead-generation campaigns. Strong knowledge of supporter stewardship, donor journeys and retention strategies, with the ability to use data and insight to inform decision making. If you would like to discuss this role with us please email your CV to or contact us and quote the reference 3135EI. Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency. If enough applications are received the charity reserve the right to end the application period sooner.

Help create a world free of MSA. The Multiple System Atrophy Trust is the UK's leading charity supporting people affected by multiple system atrophy (MSA), a rare neurological disease with no known cause or cure. At the Multiple System Atrophy Trust, our ambition is clear: a world free of MSA. Until the cause and cure are found, we are here for everyone affected by multiple system atrophy, offering expert support, trusted information and a strong, compassionate community so that no one has to face this rare neurological disease alone. Why our work matters MSA is a progressive neurological disorder that can affect movement, balance and vital autonomic functions, including bladder and blood pressure control. There is currently no known cause or cure, but the right specialist support, practical guidance and human connection can transform how people experience life with MSA. Support, connection and hope Across the UK and Ireland, our telephone and email support line, eight specialist MSA nurses and two social welfare specialists provide expert help when it matters most. Our regional and online support groups, introductory webinars, research updates, coffee mornings and carers' groups create connection, share knowledge and reduce isolation. At the same time, we fund research to uncover the cause of MSA and move us closer to a cure. You will join a supportive, collaborative and values-led charity where ideas are welcomed, relationships matter and every contribution helps improve lives. Could you unite communities, create unforgettable fundraising experiences and turn people's passion into lasting impact for everyone affected by MSA? The Trust has seven core values; we aspire to be: Led by those we serve : we strive to put those we serve at the heart of everything we do Collaborative : we will work collaboratively when this is in the best interests of those we serve and the Trust Supportive : we exist to support people affected by MSA throughout their journey; we are on their side, and we want them to know and feel this Open : we want to be open and welcoming to everyone affected by MSA who contacts us Respectful : our ethos is to critique not to criticise Committed : everyone who is involved with the Trust should be committed to doing what they can, in whatever capacity, to improve the lives of people affected by MSA Informative : we want to inform and be honest and transparent about what we say and what we do. Position: Senior Events and Community Fundraising Officer Reports to: Director of Operations and Research Location: Hybrid with a minimum of 3 days/week in our London (N1) office and 2 days from home Hours: 35 hours per week (full-time), core hours of 9am - 5pm Salary: Salary: circa £35,000 About the Role As our Senior Events and Community Fundraising Officer , you will be at the heart of that ambition. You will lead inspiring events, enable supporters to bring their fundraising ideas to life and build lasting community partnerships. By growing income, participation and awareness, you will help sustain vital services today while bringing us closer to a future free of MSA. What you'll be working on: Inspiring people to take part, and stay involved, across our challenge events and community fundraising activities, with thoughtful stewardship at every stage. Creating standout awareness and fundraising campaigns that deepen understanding of MSA, spark action and grow the Trust's reach. Bringing our fundraising story to life across social media and digital channels to engage new audiences and strengthen supporter connections. Building trusted, lasting relationships with supporters, volunteers and community partners, and helping their ideas and enthusiasm flourish. Shaping the next chapter of Sarah's Wood as a distinctive place for community, remembrance and meaningful engagement. Helping turn the Trust's communications and fundraising ambitions into coordinated, high-impact activity. Supporting and developing the Fundraising Officer through encouraging supervision that builds confidence, skills and potential. This job is for you if You enjoy building meaningful relationships and can engage, motivate and inspire supporters, volunteers and community partners. You have experience delivering community fundraising, events fundraising, supporter engagement, or similar relationship-based activities. You are confident creating engaging digital content and using social media and online platforms to connect with audiences. You are organised, proactive and able to manage multiple projects, priorities and deadlines successfully. You are motivated by achieving targets and can use insight and feedback to improve performance and engagement. You are passionate about making a difference and want to improve the lives of people affected by MSA. You are warm, approachable and empathetic, and can provide an excellent experience for everyone who engages with the charity. You are self-motivated, solutions-focused and adaptable, with a positive attitude and willingness to get involved wherever needed. It's a bonus to us if You have experience in the charity sector, particularly within health, disability or rare disease organisations. You have experience supervising staff or volunteers. You have used a CRM database such as Raiser's Edge. You have delivered awareness campaigns or community engagement programmes. Our benefits and flexible working At MSA Trust, we recognise that our people are our greatest asset. We are committed to creating a supportive, flexible and rewarding working environment where colleagues can thrive both professionally and personally. Flexible and hybrid working: We take a flexible approach to how and where work is delivered, with hybrid working arrangements and opportunities to work remotely. We also offer limited opportunities to work from abroad where operationally appropriate. Annual leave: We offer 33 days of annual leave, including bank holidays, plus an additional day's leave to celebrate your birthday. Annual leave entitlement also increases with length of service. Pension scheme: We provide a 6% employer pension contribution and access to salary sacrifice schemes to help you plan for the future. Life assurance: Eligible employees are covered by our Death in Service benefit, providing a payment of three times annual salary. Long-service recognition: We value commitment and dedication, offering additional benefits including long-service sabbatical opportunities. Eye care support: We offer free eye tests and a contribution towards the cost of glasses where required for work-related screen use. Volunteering and wellbeing: We support colleagues to give back through volunteering opportunities and provide paid time off to attend blood donation appointments. Team connection: We believe strong teams achieve great things. That's why we invest in an annual team away day, regular social activities and a staff social fund. Time off in lieu: We recognise that some roles occasionally require work outside normal hours and offer TOIL for approved additional time worked. Learning and development: We are committed to helping our people grow, providing opportunities for learning, professional development and career progression within a supportive charity environment. Our commitment to Equality, diversity and Inclusion We are committed to promoting equality, diversity and inclusion, and welcome applications from people of all backgrounds, particularly those from underrepresented groups, including minoritised communities and disabled people. At MSA Trust, we believe that diversity strengthens our organisation. By bringing together people with different perspectives, experiences and skills, we foster innovation, improve decision-making and enhance our ability to support the communities we serve. How to apply Please review your eligibility against the Senior Events and Community Fundraising Officer job description PDF, then click the CharityJob Apply button below. You'll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation. Closing date: 25 October 2026. Please note, we're actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

Royal Navy and Royal Marines Charity is the principal charity of the Royal Navy. We are at the heart of supporting our Royal Navy, Royal Marines and Royal Fleet Auxiliary personnel and their families, past, present and future. If you would like to contribute to a world in which our sailors, marines, and their families are valued and supported for life, we want to hear from you. Role: Legacy Fundraiser Hours: 18 hours per week Location: HMS Excellent, Whale Island, Portsmouth PO2 8ER with hybrid working Salary: £16,000 - £17,500 (FTE £31,111.11 - £34,027.78) We are currently looking for a part-time Legacy Fundraiser to join our Fundraising team, reporting to the Director of Fundraising. This is an exciting opportunity to take a leading role in developing and growing our legacy and in memory fundraising programme. Role Responsibilities As our Legacy Fundraiser, you will lead the development and delivery of activities that raise awareness of legacy and in memory giving, engage supporters and strengthen long-term relationships. Working collaboratively with colleagues and external partners, you will use campaigns, stewardship, insight and engagement opportunities to build a sustainable pipeline of future income for the charity. Responsibilities include but are not limited to: Developing and delivering an annual legacy fundraising plan to increase awareness, enquiries, pledges and future income. Creating and delivering engaging legacy and in memory fundraising campaigns across digital, print, email and supporter communications. Providing exceptional supporter stewardship, guiding individuals considering or making a Gift in Will and building lasting relationships with legacy pledgers. Maximising opportunities through national campaigns such as Remember A Charity Week and developing events and engagement activities that raise awareness of legacy giving. Building and maintaining relationships with solicitors, will writers and other professional partners to support legacy fundraising activity. Monitoring campaign performance, supporter engagement, income forecasts and key performance indicators, using data and insight to drive continuous improvement. Working with colleagues and external partners to ensure effective management, reporting and forecasting of legacy income and estate administration. Maintaining accurate records and supporting the effective use of CRM systems to manage legacy and in memory fundraising activity. Please see the job description for full details on the duties and responsibilities. Job Requirements Our ideal candidate will have proven experience in fundraising, marketing, supporter engagement or relationship management, with a track record of delivering successful campaigns, projects or supporter-focused initiatives They will be highly organised, detail-oriented, and able to communicate in a friendly, professional, and confidential manner. The role will suit those with a positive and flexible approach and an ability to remain calm under pressure Whilst character is important to us, we do require a certain level of experience to succeed in this role. This is: Experience in fundraising, marketing, supporter engagement or a similar role. Experience of delivering campaigns, projects or engagement activities. Experience of using CRM systems. Experience of supporter stewardship, legacy, in memory or individual giving fundraising would be advantageous. We recognise that people develop skills in different ways. If you don't meet every requirement but believe you have the right potential, we encourage you to apply. Please be aware all roles require the right to work in the United Kingdom; sponsorship of such right will not be provided. The successful candidate will also require a satisfactory DBS check and additional security checks as required. Inclusive Recruitment & Accessibility We are committed to creating an inclusive and accessible recruitment process. We offer a guaranteed interview to applicants who meet the minimum criteria for the role and identify as either: Disabled: as defined by the Equality Act 2010. Armed Forces Community: those who are currently serving in the armed forces or those who have previously served. If you are eligible for a guaranteed interview through one of these schemes, please make this known to us during the application process. We will provide reasonable adjustments throughout our recruitment process where requested and we'll always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please contact our HR department. Why Join RNRMC? Values Driven: We're a beneficiary focused charity with a strong commitment to improving the lives of those who serve and their families. Guided by integrity, we work openly and honestly, champion inclusiveness by valuing diverse perspectives, and collaborate through genuine teamwork - not only within RNRMC but across the wider sector to strengthen it and maximise our shared impact. Work-Life Balance: At RNRMC, we understand the importance of work-life balance. While we take our work seriously, we also value the well-being and happiness of our employees. That's why we offer hybrid working and enhanced annual leave as standard to help you maintain a healthy balance between your professional and personal life. Comprehensive Benefits: We offer a range of benefits including: Private medical insurance and life assurance Employee assistance programme (EAP) 7% non-contributory pension contributions and salary sacrifice pension scheme Enhanced maternity, paternity and sick pay Cycle to work scheme A free HMS Excellent fitness centre membership and onsite parking. Applications & Interviews If you are passionate about making a meaningful difference and want to contribute to a charity with real impact, we would love to hear from you. Initial interviews will be held on a rolling basis during the advertising period and RNRMC reserves the right to close the vacancy early and make an appointment at any stage of the application process. Applicants may be asked to attend an on-line Application Review prior to the closing date to aid in the shortlisting process. This will be held via Microsoft Teams.

Infrastructure Engineer Location: Epsom Salary: £40-50k + Benefits Job Type: Full-time, Permanent The Role We are seeking a mid-level Infrastructure Engineer to join a well-established and growing software company based in Epsom, Surrey. This is a full-time, on-site role supporting, managing, and optimising office infrastructure and data centre operations to ensure seamless performance, security, and reliability. The ideal candidate will have 3-5 years of hands-on experience supporting physical servers, managing a Microsoft environment, and troubleshooting networks including firewalls, switches, and load balancers. Who We Are Our client is an innovative and established software house, delivering complex technology solutions to both public and private sector organisations for over two decades. They have built a strong reputation for excellence and innovation. Their flagship product is a powerful communication and engagement platform used by thousands of users across public sector organisations to share important updates, promote services, and increase community engagement. As a mature, stable, and growing product, it demands a secure and reliable technical environment. Our client is a member of the G-Cloud and DOS (Digital Outcomes and Specialists) frameworks and plays an active role in the UK government's digital transformation programme. Key Responsibilities Microsoft 365 Administration - Manage Exchange Online, SharePoint, OneDrive, and Teams, including user accounts, permissions, and integrations. Infrastructure & Network Management - Configure and maintain firewalls, routers, switches, VLANs, and IP routing while troubleshooting network issues. Server Management - Install, configure, and maintain Windows Server () and Linux environments, including Active Directory, DNS, DHCP, IIS, SQL Server, and Group Policies. Virtualisation - Manage and support MS Hyper-V environments, including P2V and V2P migrations. Mobile Device Management (MDM) - Deploy and maintain MDM solutions and enforce security policies. Cybersecurity - Implement security best practices, conduct vulnerability assessments, and apply patches to maintain compliance. Email Deliverability & Authentication - Configure and monitor SPF, DKIM, DMARC, and DNS settings to optimise email performance. User Support - Provide 1st-3rd line support, troubleshoot issues, maintain IT assets, and improve IT workflows. Documentation - Maintain technical documentation, network diagrams, and an up-to-date asset register. Skills and Qualifications 3-5 years of experience in IT infrastructure, systems administration, and networking. Strong knowledge of Microsoft 365, Windows Server, and Linux environments. Experience managing enterprise-grade firewalls (e.g., SonicWall) and network troubleshooting. Hands-on experience with Hyper-V virtualisation and server deployments. Solid knowledge of cybersecurity principles and best practices. Excellent troubleshooting skills and ability to work independently. Strong communication and teamwork skills. Relevant IT certifications (Microsoft, Cisco, CompTIA, or similar) are desirable. Career Progression Infrastructure Engineers in this business typically progress to Senior Infrastructure Engineer and Operations Manager, with further progression to Operations Director. Benefits Competitive salary (£40,000 - £45,000) and benefits package Professional development opportunities and certifications Collaborative and innovative work environment Exposure to cutting-edge IT infrastructure projects Health insurance (from second year) Pension scheme Working Hours & Environment 9am - 6pm, Monday to Friday Fully on-site role Office located in the centre of Epsom, less than a 5-minute walk from the main train station and close to local amenities Start Date ASAP

Your new company Our client is a global leader in the healthcare and medical technology sector, developing innovative products that improve the quality of life for millions of people worldwide. With operations spanning more than 130 countries and a strong reputation for research, engineering excellence, and continuous innovation, the organisation remains at the forefront of its industry. This is an opportunity to join a growing technology function within a highly successful international organisation that invests heavily in its people, digital capability, and long-term innovation. You'll work alongside talented colleagues across multiple disciplines, helping to shape and deliver technology solutions that support a complex and evolving global business. Your new role As Transformation Programme Lead, you will play a pivotal role in driving the successful delivery of a large-scale business transformation programme. Acting as the deputy to the Programme Director, you'll take ownership of day-to-day programme execution, ensuring multiple workstreams remain aligned, on track and focused on achieving agreed business outcomes. You'll maintain visibility of key milestones, risks, dependencies and delivery challenges, escalating significant issues where required and supporting the implementation of decisions made through programme governance forums. This is a highly collaborative role that works across a broad range of business functions, including Commercial, Operations, Supply Chain, Regulatory and Technology teams. You'll coordinate activities across the programme, bringing together workstream leads and stakeholders to ensure priorities, plans and delivery activities remain aligned. A key aspect of the role will be identifying potential conflicts, bottlenecks and risks, facilitating collaboration between teams and helping drive solutions to keep delivery moving forward. Working closely with the Programme Director, you'll be responsible for supporting governance processes, ensuring actions and decisions are tracked through to completion, and preparing materials for leadership meetings and steering committee reviews. You'll monitor programme performance against agreed objectives, maintain momentum across complex initiatives and ensure transparency of progress to senior stakeholders. The role also requires a strong focus on delivery support and intervention. You'll proactively identify emerging risks and challenges, facilitate issue resolution, coordinate recovery plans where objectives are at risk, and help safeguard customer experience, operational performance and overall programme outcomes. Where necessary, you'll escalate matters requiring leadership or Steering Committee intervention to ensure timely decision-making. Alongside programme delivery responsibilities, you will provide oversight and direction across Business Readiness, Change Management and Internal Communications activities. You'll ensure organisational readiness plans remain aligned to programme priorities and deployment schedules, helping the business successfully adopt change. This includes capturing lessons learned, driving continuous improvement initiatives and ensuring the programme leaves a lasting positive impact on the wider organisation. What you'll need to succeed The successful candidate will have significant experience operating within high-profile, business-critical programmes, engaging senior executives and cross-functional leadership teams to drive alignment, decision-making and successful outcomes. You will be comfortable influencing stakeholders at all levels of an organisation and have a demonstrated ability to build consensus across complex multinational environments where priorities, dependencies and challenges must be carefully managed. A strong background in organisational adoption, business readiness and change management is essential. You'll have experience developing and implementing communication, stakeholder engagement and readiness strategies that support the successful transition to new operating models, processes and ways of working. You will understand how to drive behavioural change at scale and ensure that transformation programmes deliver lasting business benefits beyond technology or process change alone. We're looking for someone with exceptional communication, facilitation and stakeholder management skills who is confident leading workshops, influencing senior leaders and bringing together diverse groups to achieve common objectives. The ability to navigate ambiguity, resolve complex challenges and maintain momentum across multiple workstreams will be key to success in the role. What you'll get in return You'll receive competitive compensation and a fantastic benefits package including, bonus, private medical, health cash plan, 25 days holiday, pension scheme, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. 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