Planner

Planner
Location: Cheam
Salary: Starting salary is GBP29,724
Hours: 8am - 5.30pm, Monday - Friday.
Job type: Full-time, permanent
Bridge Recruitment is helping one of our established clients recruit for an experienced Planner to join their ever-expanding team.
Responsibilities of the Planner:
Effectively planning engineers work
Take ownership of your engineers' daily workload
Inbound calls from the engineers on the dedicated Engineer Line
Monitor engineers are ready for work and dispatch unallocated works
Check previous day has no outstanding works
Ensure all works are planned and completed within the contracts SLA
Managing the Action Lists that Planners are responsible for
Scheduling appointments with customers
Proactively work towards the reduction of incoming complaints
In the event of absence, manage and monitor any changes to works scheduled
Keeping customers informed and updated
Support all team members in all tasks
Ensure all daily tasks are completed
Requirements of the Planner:
Excellent communication skills, both written and verbal on all levels
Ability and willingness to step up to cover next level tasks
Proactive approach
Innovative whilst working within agreed structure
Flexible and ability to adapt to change
Committed to delivering exceptional service delivery both internal and external
Maintain an efficient, professional and team focussed attitude at all times
Trustworthy and able to promote a confidential environment
Customer focussed
Ability to work within and follow company and client's policies and procedures
Excellent planning and organisational skills
If you feel like you meet the above criteria for the Planner role, then please apply now!