Bridge Recruitment UK Ltd

Industrial Manager Location: Based in Cramlington OR Consett. Salary: GBP55,000 per year, plus 10% bonus. Hours: Monday - Thursday, 8.30am - 4.30pm. Fridays, 8am - 1pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Industrial Manager to join their ever-expanding team. Responsibilities of the Industrial Manager: Lead digital transformation using IoT, AI, automation, and data analytics. Implement smart factory, predictive maintenance, and real-time monitoring solutions. Develop digital twins and simulation models to optimize processes. Lead new product industrialization from R&D to production. Define manufacturing processes, tooling, and assembly methods with cross-functional teams. Optimize process flows, work instructions, and production layouts. Manage CAD-CAM integration and design-to-production workflows. Optimize CNC programming, tooling, and automation. Improve manufacturability and cost efficiency with engineering teams. Maintain the CAD environment (RADAN or equivalent). Lead the CAD/Special Projects department, ensuring quality and on-time delivery. Manage manufacturing databases for production and quality tracking. Integrate ERP, MES, and PLM systems. Use data analytics and AI to improve planning and decision-making. Lead automation, efficiency, and sustainability projects. Drive Lean and Six Sigma initiatives. Collaborate with suppliers and stakeholders on process improvements. Develop and implement site-wide productivity and continuous improvement strategies. Improve efficiency through process optimization, waste reduction, and data analysis. Promote Lean methodologies, standardization, and a continuous improvement culture. Establish KPIs, monitor performance, and report progress to senior management. Partner with Production, Engineering, Supply Chain, and Quality teams to sustain improvements. Support tooling audits and optimize tooling asset management with Purchasing. Promote our clients core values and Code of Ethics. Requirements of the Industrial Manager: Bachelors or masters degree in Industrial Engineering, Mechanical Engineering, Manufacturing, or a related field. 5+ years of experience in industrial management, Industry 4.0, or digital manufacturing. Expertise in smart factory technologies, IoT, AI, and automation. Proficiency in CAD-CAM software (e.g., Siemens NX, CATIA, SolidWorks, Mastercam). Strong knowledge of ERP, MES, PLM, and database management systems. Experience in New Product Industrialization (NPI) and lean manufacturing methodologies. Ability to manage cross-functional teams and complex industrial projects. Excellent analytical, problem-solving, and leadership skills. If you feel like you meet the above criteria for the Industrial Manager role, then please apply now!

Commercial Accounts & Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Commercial Accounts & Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Commercial Accounts & Operations Manager: Build and maintain strong relationships with commercial clients and key stakeholders. Act as the primary contact for client enquiries, service reviews, complaints and escalations. Identify opportunities to improve client satisfaction, retention and business growth. Manage commercial enquiries from initial enquiry through to quotation and completion. Prepare accurate quotations, proposals and tender documentation. Maintain and develop a healthy sales pipeline, following up opportunities to maximise conversion. Identify opportunities for additional services, maintenance contracts and system upgrades. Coordinate reactive, planned and project work to meet client requirements and service levels. Allocate resources and liaise with engineers, suppliers and subcontractors to ensure efficient delivery. Monitor work progress, resolve delays and ensure effective communication throughout. Manage commercial projects from planning through to completion, ensuring delivery on time and within budget. Coordinate project plans, documentation, variations and client handovers. Work closely with technical teams to deliver effective and compliant solutions. Translate technical information into clear client communications and proposals. Lead, support and develop B2B office staff, promoting high standards of customer service and performance. Allocate workloads, conduct performance reviews and identify training and development needs. Support recruitment, onboarding and team development. Monitor commercial performance, profitability and work in progress. Ensure accurate records, approvals, purchase orders and invoicing documentation are maintained. Support forecasting, reporting and revenue planning. Produce and present performance reports, highlighting trends, risks and improvement opportunities. Drive continuous improvement by enhancing processes, reporting and operational efficiency. Ensure compliance with company procedures, health and safety, quality standards and client requirements. Support audits, risk management and information security requirements. Participate in the out-of-hours rota, coordinating emergency responses and ensuring effective handovers. Requirements of the Commercial Accounts & Operations Manager: Proven managerial, supervisory or team-lead experience in a commercial service delivery environment. Demonstrable experience working for, or closely with, a facilities-management company or facilities-services provider. Strong background in commercial account coordination, sales coordination, client support or business operations within the facilities-services industry. Evidence of seeing projects or complex works through from initial enquiry and scope to delivery, handover and commercial close-out. Practical understanding of HVAC services, building maintenance, facilities management, planned preventative maintenance and Building Management Systems (BMS). Strong negotiation, quotation follow-up and client-relationship skills, with the confidence to discuss value, timescales and commercial terms. Ability to manage competing priorities, multiple clients, operational escalations and strict deadlines without losing ownership of actions. Strong commercial awareness, including an understanding of labour, material and subcontractor costs, margin, WIP and invoice readiness. Excellent written and verbal communication skills, including professional proposals, client updates, meeting notes and escalation responses. Confident use of Microsoft Office, especially Outlook, Word and Excel, together with CRM, job-management or facilities-management systems. Strong analytical, organisational and problem-solving skills, with the ability to interpret KPIs and turn findings into practical actions. Willingness and ability to participate in the departmental out-of-hours escalation and call-out rota. If you feel like you meet the above criteria for the Commercial Accounts & Contracts Manager role, then please apply now!

Social Housing Operations Manager Location: Harrow Salary: GBP35,000 - GBP40,000 per year Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Social Housing Operations Manager to join their ever-expanding team. Plenty of career progression! Responsibilities of the Social Housing Operations Manager: Lead and manage the performance of Customer Service, Operations Coordinators and office staff. Set team priorities and allocate workloads to meet operational targets. Manage office rotas and ensure adequate cover during absences and peak periods. Conduct one-to-ones, appraisals, performance reviews and team meetings. Monitor attendance, compliance and adherence to company procedures. Coach and develop staff to deliver excellent customer service and operational performance. Foster a positive, accountable and collaborative team culture. Ensure high standards of customer communication across phone, email and resident updates. Handle escalated complaints and complex customer issues, driving effective resolutions. Monitor customer feedback and identify opportunities for service improvement. Oversee the coordination of repairs, servicing, planned works and housing maintenance activities. Ensure jobs are accurately scheduled, prioritised and completed within service standards. Monitor engineer diaries, workloads, overdue jobs and follow-on works. Liaise with engineers, subcontractors and internal teams to minimise delays. Oversee purchase orders, parts management and job completion processes. Support emergency response planning and operational continuity. Produce and analyse performance reports, KPIs and operational dashboards. Identify trends and implement actions to improve service delivery and efficiency. Present performance updates and recommendations to management. Support client meetings, KPI reviews and contract reporting. Ensure compliance with client requirements and contractual standards. Support the mobilisation of new contracts and operational processes. Monitor costs, expenditure and purchasing to support budget control. Identify cost-saving opportunities and operational efficiencies. Lead continuous improvement initiatives and implement best practices. Develop and maintain procedures, templates and operational documentation. Ensure compliance with GDPR, safeguarding, company policies and quality standards. Support internal, client and ISO audits, maintaining accurate records. Identify, manage and escalate operational risks and compliance issues. Build strong relationships with clients, managers, engineers and support teams. Work closely with HR, Finance, Supply Chain, Compliance and IT to support business operations. Escalate technical or contractual matters appropriately while ensuring effective coordination. Requirements of the Social Housing Contracts Manager: Proven experience managing a customer service, repairs, scheduling, helpdesk, operations or office-based team within social housing, facilities management, building services or a related service environment. Practical understanding of social-housing repairs and maintenance, including resident communication, appointments, reactive jobs, servicing, access, parts, further works and contractor coordination. Demonstrable experience of day-to-day people management, including workload allocation, rotas, one-to-ones, performance conversations, training and maintaining standards. Strong experience managing high-volume workloads, competing priorities, deadlines and escalations in a fast-moving operational environment. Confident complaint handling and the ability to communicate sensitively and professionally with residents, including vulnerable customers and people experiencing service failure. Strong Excel and reporting capability, including Pivot Tables, XLOOKUP or VLOOKUP, SUMIFS, Conditional Formatting, charts and professional report presentation. Ability to turn raw operational data into clear findings, explain causes and impacts, and recommend practical corrective action. Commercial awareness, including an understanding of parts usage, labour utilisation, purchase orders, expenditure control, repeat visits and contract performance. Excellent written and verbal communication, with the ability to work effectively with residents, clients, engineers, managers, suppliers and internal departments. High attention to detail when reviewing job records, emails, reports, system notes, evidence, action logs and audit documentation. Confident user of Microsoft Office, Teams, shared drives, CRM or job-management systems, telephony dashboards and digital reporting tools. A fair, consistent and professional management approach, with the confidence to address underperformance and reinforce company procedures. If you feel like you meet the above criteria for the Social Housing Contracts Manager role, then please apply now!

Location: Stratford, London or Trafford, Manchester (Hybrid Working) Hours: 35 hours per week Pay Rate: London: 17.56 per hour Manchester: 15.28 per hour Bridge Recruitment is delighted to be recruiting for an experienced Customer Escalation Officer to join a well-established housing organisation. This is an ongoing temporary position with the opportunity to become permanent for the right candidate. This is an excellent opportunity for someone with strong customer service and complaint resolution experience who enjoys solving problems, working collaboratively and making a genuine difference to customers. The Role Working within a busy customer resolution team, you will manage a varied caseload of complex customer escalations, ensuring issues are investigated thoroughly and resolved professionally. You'll act as the main point of contact for customers throughout the process, liaising with internal departments and contractors to deliver excellent service and positive outcomes. Key Responsibilities Manage and resolve complex customer escalations from start to finish. Investigate complaints and coordinate responses with internal teams and contractors. Produce clear, professional written correspondence and customer responses. Keep customers updated throughout the resolution process. Maintain accurate records using CRM systems. Monitor complaint progress and ensure service level targets are achieved. Build strong working relationships with colleagues, contractors and stakeholders. Identify trends and contribute towards continuous service improvements. Support customer satisfaction by delivering a high standard of service at all times. What We're Looking For Previous experience within a customer service, complaints, customer resolutions or escalations role. Excellent written and verbal communication skills. Strong organisational skills with the ability to prioritise a busy workload. Experience working in a fast-paced environment. Good IT skills, including Microsoft Office and CRM systems. Ability to work collaboratively across multiple teams. Housing sector experience would be advantageous but is not essential. What's on Offer Ongoing temporary assignment with the opportunity to secure a permanent position. Hybrid working (office attendance required one day per week - Thursdays). Supportive and collaborative team environment. Opportunity to make a real difference to customers. Immediate start available. If you're passionate about delivering outstanding customer service and enjoy resolving complex issues, we'd love to hear from you. Apply today or contact Bridge Recruitment for more information.

Location: Newham East London Salary: 20.50ph About the Role Bridge Recruitment is working with a leading housing provider to recruit a Neighbourhood Housing Officer on a temporary basis. You'll take ownership of a defined patch, acting as the main point of contact for residents and delivering a responsive, high-quality housing management service. This is a hands-on role where you'll build strong relationships, resolve issues, and act as an advocate for residents. Key Responsibilities Manage relationships with residents and act as their primary point of contact Deliver a customer-focused housing management service Handle issues including anti-social behaviour, tenancy breaches, and estate management Carry out tenancy audits, inspections, and estate visits Provide advice on tenancy and property matters Work with internal teams and external partners (e.g. councils, police) Respond to complaints, enquiries, and escalations Identify risks and support safeguarding of vulnerable residents About You Experience in housing management or similar Strong knowledge of tenancy management, ASB, and safeguarding Understanding of property/estate management and housing legislation Excellent communication and customer service skills Proactive, organised, and confident in problem-solving Experience working with tenants or leaseholders Desirable: Housing or IRPM qualification This is a temporary role and working Hybrid Apply If you're looking for a role where you can make a real difference to communities, apply today.

Planner Location: Cheam Salary: Starting salary is GBP29,724 Hours: 8am - 5.30pm, Monday - Friday. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced Planner to join their ever-expanding team. Responsibilities of the Planner: Effectively planning engineers work Take ownership of your engineers' daily workload Inbound calls from the engineers on the dedicated Engineer Line Monitor engineers are ready for work and dispatch unallocated works Check previous day has no outstanding works Ensure all works are planned and completed within the contracts SLA Managing the Action Lists that Planners are responsible for Scheduling appointments with customers Proactively work towards the reduction of incoming complaints In the event of absence, manage and monitor any changes to works scheduled Keeping customers informed and updated Support all team members in all tasks Ensure all daily tasks are completed Requirements of the Planner: Excellent communication skills, both written and verbal on all levels Ability and willingness to step up to cover next level tasks Proactive approach Innovative whilst working within agreed structure Flexible and ability to adapt to change Committed to delivering exceptional service delivery both internal and external Maintain an efficient, professional and team focussed attitude at all times Trustworthy and able to promote a confidential environment Customer focussed Ability to work within and follow company and client's policies and procedures Excellent planning and organisational skills If you feel like you meet the above criteria for the Planner role, then please apply now!

Job Title: Administrator Salary: Approx. GBP30,000 per annum Working Hours: Monday to Thursday: 8:30am 4:30pm Friday: 8:00am 4:00pm Location: Medway City Estate, Rochester Office-based (no remote working available) Role Overview My clien is seeking a highly organised and proactive Administrator to provide comprehensive day-to-day administrative support across the business. This role is key to ensuring smooth office operations and supporting multiple departments. Key Responsibilities Provide general administrative support across the business Manage incoming telephone calls and direct enquiries appropriately Create and process jobs within internal systems Raise and manage purchase orders (POs) Process credit card payments for online and telephone orders Arrange accommodation bookings (e.g. Premier Inn, Travelodge) Maintain and update application spreadsheets Coordinate logistics for hire equipment Print and distribute subcontractor invoices on a weekly basis Prepare and manage Operation & Maintenance (O&M) manuals, including creation, printing, updating, and file sharing Maintain and update the O&M tracking system Carry out document lamination and binding as required Assemble Health & Safety site boxes Manage business orders (e.g. Amazon), including payment allocation and record filing Order Personal Protective Equipment (PPE) as required Maintain office supplies, including stationery and provisions (food, beverages, cleaning supplies) Provide general office support, including preparing refreshments Requirements Strong organisational and time management skills Excellent attention to detail Good communication skills, both written and verbal Ability to multitask and prioritise workload effectively Proficiency in Microsoft Office and general administrative systems

Role Overview Job - Technical Estimator Salary - up to 40,000 Location - Tonbridge My client has an exciting opportunity for an Estimator to join a team who will be responsible for the accurate preparation of cost estimates and technical quotations based on customer enquiries, drawings, and specifications. This role is central to ensuring commercially viable pricing while reflecting real manufacturing and supply chain constraints. Working closely with Engineering, Production, and Purchasing, the Estimator will take full ownership of enquiries from initial review through to quotation submission, ensuring all technical and commercial aspects are clearly defined and aligned. Key Responsibilities Estimating & Costing Analyse customer enquiries, technical drawings, and specifications to determine full project scope Produce detailed and accurate cost estimates covering materials, labour, subcontract operations, and overheads Carry out material and labour take-offs with a high degree of accuracy Apply strong commercial judgement to optimise pricing and maximise gross profit Identify cost risks, uncertainties, and opportunities for value engineering Quotation Preparation Compile structured quotation packs including scope, assumptions, exclusions, options, and lead times Ensure all quotations are technically compliant and commercially robust Use NetSuite to manage enquiries, maintain pricing data, and generate formal quotations Maintain clear documentation and version control of all estimates Technical Review & Coordination Liaise with customers to clarify technical requirements and resolve ambiguities in specifications Work closely with CAD, Engineering, Production, and Purchasing teams to validate manufacturability and cost assumptions Incorporate supplier and subcontractor pricing, lead times, and constraints into estimates Ensure alignment between quoted solutions and operational capability Workload & Process Management Manage multiple tenders and enquiries simultaneously, meeting strict deadlines Track and prioritise workload to ensure timely and accurate submissions Support the continuous improvement of estimating systems, templates, and processes Essential Skills & Experience Strong ability to read and interpret engineering drawings and technical specifications Proven experience in detailed estimating within a fabrication/manufacturing environment High level of accuracy in take-offs and cost modelling (materials, labour, subcontract) Strong numeracy and commercial awareness with the ability to assess risk and margin Practical understanding of manufacturing processes, constraints, and cost drivers Experience working with supplier pricing and lead time considerations Advanced Excel skills and strong document control discipline Ability to communicate technical information clearly across internal teams and with customers Highly organised, methodical, and accountable, with full ownership of estimates end-to-end If you feel you have the relevant experience and are a car driver (due to the location) - then please apply today

Location: Newham East London Salary: 20.50ph About the Role Bridge Recruitment is working with a leading housing provider to recruit a Neighbourhood Housing Officer on a temporary basis. You'll take ownership of a defined patch, acting as the main point of contact for residents and delivering a responsive, high-quality housing management service. This is a hands-on role where you'll build strong relationships, resolve issues, and act as an advocate for residents. Key Responsibilities Manage relationships with residents and act as their primary point of contact Deliver a customer-focused housing management service Handle issues including anti-social behaviour, tenancy breaches, and estate management Carry out tenancy audits, inspections, and estate visits Provide advice on tenancy and property matters Work with internal teams and external partners (e.g. councils, police) Respond to complaints, enquiries, and escalations Identify risks and support safeguarding of vulnerable residents About You Experience in housing management or similar Strong knowledge of tenancy management, ASB, and safeguarding Understanding of property/estate management and housing legislation Excellent communication and customer service skills Proactive, organised, and confident in problem-solving Experience working with tenants or leaseholders Desirable: Housing or IRPM qualification This is a temporary role and working Hybrid Apply If you're looking for a role where you can make a real difference to communities, apply today.

I'm currently recruiting on behalf of a well-established, family-run construction business with a strong reputation for quality, reliability, and integrity. Due to ongoing growth, they're now looking for an ambitious Internal Sales Job Title: Internal Sales Executive Location South London Salary: 30,000 - 35,000 basic (aiming to keep closer to 30,000 depending on experience) OTE: Up to 50,000 About the Role We are looking for an experienced and motivated Internal Sales Executive to join our growing team within the roofing industry. This is an excellent opportunity for someone with a strong sales background who is confident on the phone, commercially minded, and keen to develop long-term client relationships while building their own pipeline. Key Responsibilities Proactively contact new and existing customers to generate business opportunities Book appointments for the external sales team Manage inbound sales enquiries and convert opportunities into orders Build and maintain a strong sales pipeline Develop existing customer accounts and identify upselling opportunities Provide excellent customer service and account management Work closely with internal departments to ensure smooth order processing Maintain accurate records on the CRM system Achieve individual sales and activity targets Requirements Minimum 3 to 5 years' experience in roofing internal sales, construction sales, or sales coordination Confident making outbound calls and speaking with customers daily Strong communication and relationship-building skills Target driven with a proactive attitude Organised with good attention to detail Able to work well as part of a team and independently Package & Benefits 25/26 days holiday plus bank holidays Birthday off each year Monthly social events Uncapped earning potential with OTE up to 50,000 Commission paid on appointments set and account growth opportunities

Electrician Location: Reading Salary: GBP200 - GBP300 a day, DoE Hours: Monday - Friday, 8am - 5pm. Job type: Full-time, Temp (till end of June) Bridge Recruitment is helping one of our established clients recruit an experienced Electrician to join their ever-expanding team. You will be working within residential properties doing reactive maintenance work and EICRs. Requirements of the Electrician: Must have 5 years experience as an Electrician Have an NVQ Level 2 or equivalent. Need to have 18th edition and Testing & Inspection (2391) Able to work as part of a team and own initiative. Great communication and organisational skills Have a Full UK driving Licence and own van If you feel like you meet the above criteria for the Electrician role, then please apply now!

Contracts Manager/Surveyor Location: Bromley Salary: GBP50,000 - GBP60,000 per year Hours: Monday - Friday, 8am - 5pm (working 3 days out on site and 2 days in the office or from home) Job type: Full-time, permanent A van and fuel card is provided! Bridge Recruitment is currently helping one of our established clients recruit for an experienced Contracts Manager/Surveyor to join their ever-expanding team. Most of the work is dealing with domestic insurance claims but they also deal with the commercial industry as well. Purpose of the Contracts Manager/Surveyor: Responsible for the delivery of small works & maintenance repairs. To oversee and be responsible of Multi trade operatives & Subcontractors Including but not limited to, plumbing, carpentry and joinery, glazing, wet trades, grounds work, painting and decorating, roofing. Effective management of general works projects. Estimating/assessing insurance claims and maintenance jobs. Work out what needs to be done and then scope the work on the client system Manage the work load, liaising with trades people and the customer Responsibilities of the Contracts Manager/Surveyor: Assist in the preparation of estimates, bids and tenders. Assist in the development of the procurement programme. Assist in the presentation of the contract brief to the client. Manage the selection and formation of site personnel teams (Inc. sub-contractors) as determined by individual contracts. Manage site personnel, work activities and resources to meet the requirements of individual contracts. Control individual contract progress towards completion. Control individual contract budgets. Ensure all necessary contract documentation / reports are accurate and produced on time. If you feel like you meet the above criteria for the Contracts Manager/Surveyor, then please apply now!

Business Development Manager - Construction Sector -Wales and Bristol and surrounding postcodes Type: Full-Time Permanent Salary: Competitive + Uncapped Commission + Benefits 45K plus car Allowance Vacancy Description I'm currently recruiting on behalf of a well-established, family-run construction business with a strong reputation for quality, reliability, and integrity. Due to ongoing growth, they're now looking for an ambitious Business Development Manager to take full ownership of their sales and growth strategy across Wales and Bristol Postcodes The Role This is a strategic and hands-on position where you'll play a key role in shaping the future of the business. You'll drive new business, manage key client relationships, and raise the company's profile in the construction and commercial property space. It's a great opportunity for someone who's confident, self-motivated, and ready to step into a role with real autonomy and impact. Key Responsibilities Lead and execute the sales and business development strategy Represent the business professionally at meetings, events, and networking opportunities Build and maintain strong relationships with clients, consultants, and key stakeholders Identify and win new business opportunities, especially in the commercial property and surveying sectors Monitor performance and track KPIs to ensure consistent growth What We're Looking For Proven experience in business development or sales, construction, property, or professional services must having roofing experience and knowledge of roofing products A confident communicator with the ability to build trust and win business Team Player Self-starter who thrives on taking ownership and driving results Knowledge of the surveying world in Wales a Bonus Comfortable using CRM systems such as HubSpot What's on Offer Competitive base salary + uncapped commission structure Flexible hybrid working model 25 days holiday + bank holidays + Birthday off Pension contribution Wellbeing allowance Retail discount packages and Cycle to Work Scheme Ongoing training and development Monthly team events and socials Car Allowance

Planner Location: Cheam Salary: Starting salary is GBP29,724 Hours: 8am - 5.30pm, Monday - Friday. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced Planner to join their ever-expanding team. Responsibilities of the Planner: Effectively planning engineers work Take ownership of your engineers' daily workload Inbound calls from the engineers on the dedicated Engineer Line Monitor engineers are ready for work and dispatch unallocated works Check previous day has no outstanding works Ensure all works are planned and completed within the contracts SLA Managing the Action Lists that Planners are responsible for Scheduling appointments with customers Proactively work towards the reduction of incoming complaints In the event of absence, manage and monitor any changes to works scheduled Keeping customers informed and updated Support all team members in all tasks Ensure all daily tasks are completed Requirements of the Planner: Excellent communication skills, both written and verbal on all levels Ability and willingness to step up to cover next level tasks Proactive approach Innovative whilst working within agreed structure Flexible and ability to adapt to change Committed to delivering exceptional service delivery both internal and external Maintain an efficient, professional and team focussed attitude at all times Trustworthy and able to promote a confidential environment Customer focussed Ability to work within and follow company and client's policies and procedures Excellent planning and organisational skills If you feel like you meet the above criteria for the Planner role, then please apply now!