Account Manager
- Location: Ipsden House, Lupton Road, Wallingford, Oxon, OX10 9BS
- Salary: Dependent on skills & experience
- Start Date: ASAP
- Closing Date: 18th February 2026
Job Overview:
We are looking for a skilled Account Manager to join our digital marketing agency, working on a hybrid basis.
The Account Manager will be responsible for managing client relationships, understanding client objectives, and working with internal teams to deliver high-quality service. The ideal candidate will have a strong background in account management, excellent communication skills, and a deep understanding of digital marketing strategies.
Account Manager Responsibilities:
- Manage a portfolio of client accounts, ensuring high levels of client satisfaction and retention.
- Build and maintain strong relationships with clients, understanding their objectives and aligning our services to meet these goals.
- Coordinate with internal teams, including recruitment, business development, and paid media, to deliver seamless service to clients.
- Develop and present comprehensive reports to clients on performance metrics, campaign progress, and new initiatives.
- Identify opportunities for account growth and upselling, pitching new services and solutions to clients.
- Stay updated with industry trends, emerging technologies, and digital marketing best practices to advise clients effectively.
- Proactively identify potential issues or obstacles and work towards a solution in a timely manner.
- Assist with contract renewals and negotiations, ensuring a win-win outcome for both client and agency.
Requirements:
- A minimum of 2 years of experience in account management, preferably within a digital marketing agency.
- Demonstrated ability to build and maintain strong client relationships.
- Excellent communication and presentation skills, with the ability to explain complex digital marketing strategies in simple terms.
- Knowledge of various digital marketing tools and platforms, including paid search, social media and programmatic advertising
- Strong problem-solving skills, with the ability to anticipate client needs and propose solutions.
- A self-motivated individual with the ability to manage multiple accounts and deadlines.
- A team player who can collaborate effectively with internal teams to meet client objectives.
Apply Now!
Account Manager