Service Coordinator

We are currently recrutiing for a Service Coordinator in Bradford who would b responsible for coordinating service and breakdown activities, providing excellent customer service, and ensuring efficient scheduling and support of Field Service Engineers.

Key Responsibilities -

• Handle incoming customer calls and emails for service and breakdown requests
• Plan, schedule, and process service and breakdown jobs
• Raise invoices and manage job processing
• Create and maintain service plans
• Liaise daily with Field Service Engineers to manage workloads
• Prepare quotations for additional works
• Update and maintain customer records on the CRM system
• Coordinate team resources to maximise efficiency
• Manage stock control
• Proactively communicate with customers

Personal Requirements -

• Strong organisational and forward-planning skills
• Excellent communication skills
• Good computer literacy and CRM experience
• Team-focused with a customer-centric approach

Salary - 28,000 - 30,000

For more information about the role, apply today!

About Marble Talent

As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates.