Customer Experience Leader - Drive Store Ops & Team

  • Sainsbury's Supermarkets Ltd
  • Leicester, Leicestershire
  • Feb 05, 2026
Full time Call Centre / CustomerService

Job Description

A leading retail company in Leicester seeks a Customer Experience Manager to enhance the customer journey and lead a high-performing team. This role includes managing the checkout operations and ensuring a seamless experience throughout the store. Candidates must have a strong background in retail and operational leadership, a focus on customer satisfaction, and the ability to coach others in achieving high performance. The position offers various benefits including discounts, bonuses, and wellness support.