Store Experience Leader: Elevate Customer Service & Teams

  • Sainsbury's Supermarkets Ltd
  • Hampton, Middlesex
  • Feb 05, 2026
Full time Call Centre / CustomerService

Job Description

A leading UK supermarket chain is seeking a Lead Customer Experience Manager to enhance customer journey across all store areas. This role involves leading a team of managers, ensuring high standards of service, and improving operational efficiency. The ideal candidate will have proven experience in team leadership, customer service, and data analysis. The position promises a rewarding work environment with benefits such as discounts, bonuses, and well-being support.