Customer Success Manager - Commerce Cloud & E-Commerce

  • Salesforce, Inc.
  • Feb 04, 2026
Full time Call Centre / CustomerService

Job Description

A leading technology company in Greater London seeks a Customer Success Manager to act as a trusted partner for clients, optimizing their use of Salesforce solutions. Candidates should have over seven years of experience in Technical Customer Success or related fields, alongside strong communication skills. Responsibilities include managing customer relationships, coordinating service deliverables, and offering strategic guidance on Salesforce products. The role supports a hybrid working model, with office attendance required three days a week.