IT Administrator

IT Administrator (IT Support & Administration)

Location: Derry / Greysteel area (fully onsite)
Salary: High £20s - £30k (DOE)
Working Pattern: Monday-Friday, onsite

The Role

We are working with a well-established, multi-site organisation operating in an essential services / industrial environment. They are looking to hire an IT Administrator to support their Head Office and wider local sites.

This role is approximately 70% IT support and 30% administration / customer service, ideal for someone who enjoys being hands-on, visible, and the go-to person when technology issues arise.

This is not a developer or engineering role - it is a practical, first-line IT support position within a non-tech business.

Key Responsibilities

• Act as the first point of contact for day-to-day IT issues (laptops, printers, phones, connectivity, user access)

• Set up new starters (equipment, logins, MFA, phones)

• Support telephony and VoIP systems

• Assist with meeting room / boardroom technology and office set-ups

• Liaise with external IT and software providers, resolving simple issues internally where possible

• Provide onsite support across local sites when required

• Support general administration and customer service tasks when IT demand is quieter

About You

• Proven experience in IT support / helpdesk / IT administration within a commercial environment

• Comfortable supporting non-technical users and senior stakeholders

• Strong troubleshooting mindset with a practical, solutions-focused approach

• Organised, reliable, and able to balance IT work with admin responsibilities

• Happy working in a fully onsite role

• Based locally or within an easy commute

Desirable (Not Essential)

• Experience with VoIP or telephony platforms

• Exposure to multi-site, industrial, retail, or logistics environments

• Experience supporting new office or site set-ups

What's on Offer

• Stable, long-term role within a well-established business

• Broad exposure across IT support, operations, and administration

• Supportive onsite environment with visible impact

• Salary in the high £20s to £30k, depending on experience

• 28 days annual leave (inclusive of bank holidays), with progression linked to service

To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.