Scheduler Rochester Temporary Start ASAP

We are seeking a Scheduler who is immediately available to join a busy team based in the Rochester area.

• Role: Scheduling Administrator
• Hours: Monday to Friday, 8:00am - 5:00pm
• Location: Rochester - Fully office-based (5 days per week)
• Salary: 26,000 - 30,000 per annum/ 13.00 - 14.50 per hour
• Term: Temporary (with the potential for a permanent role)

Duties

• Receive and process installation requests from various sources (e.g., sales, customer service, project managers)
• Schedule installations based on fitter availability, customer preferences, and delivery timelines
• Utilise scheduling software to optimise routes and minimise travel time for installation crews
• Dispatch installation crews with accurate job information, including addresses, contact information, and specific installation instructions
• Monitor installation progress in real-time and address any scheduling conflicts or delays proactively

Customer Service:

• Communicate effectively with customers regarding scheduling, delivery, and installation updates
• Address customer enquiries and resolve scheduling issues promptly and professional
• Maintain excellent customer relationships and ensure high levels of customer satisfaction

Logistics & Coordination:

• Coordinate with warehouse personnel to ensure timely delivery of furniture to installation sites
• Liaise with installation crews to provide support and address any on-site challenges
• Track and monitor orders to ensure scheduled installations

Administrative Tasks:

• Maintain accurate records of all scheduled installations, including customer information, installation dates, fitter assignments and real time reporting
• Assist with the development and implementation of scheduling procedures and best practices

Other Duties as Assigned:

• Participate in team meetings and contribute to process improvement initiatives.
• Assist with other operational tasks as needed.
• Admin processing such as creating the likes of delivery notes and uploading to client specific portals.

Benefits of becoming an Office Angels Temp:

• Weekly Pay
• Up to 28 days annual leave
• Access to free eyecare vouchers
• Temp of the Month awards
• Timesheets can be completed on mobile devices
• Perks at work
• Discount schemes
• Access to Well-being platforms

If you are a proactive individual with a positive attitude, we would love to hear from you!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.