Are you an organised, customer-focused professional looking to make a real difference in people's lives?
Our client is seeking a dedicated Housing Administrator to join their team.
If you would like to make a difference and contribute to the community and surrounding areas, they would love to hear from you.
Key Responsibilities:
- Provide office administrative support for Housing Management functions.
- Managing incoming calls and handling all general tenant and new applicant enquiries.
- Note taking at relevant meetings if required e.g. lettings panel, hardship fund panel, meetings with other agencies and tenant meetings.
- Update tenant records with new information, documents, communications while ensuring GDPR compliance.
- Accurate data inputting onto the Housing Management System.
- Update external systems to advertise voids.
- Creating tenancy and housing enquiry packs.
- Assisting the Senior Housing Officer with all communications to tenants, e.g. rent review letters, quarterly statements et.al .
- Arranging collection or delivery of Landlord post to the Bardsley Court office.
- Managing inventory and ordering office supplies to ensure smooth office operation.
- Any other ad hoc administrative duties required.