Job Description
Good Afternoon,
I am currently representing Lambeth Council, who are offering an initial temporary contract for a period of 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience
We are looking for a Income Maximisation Officer this role will be: SW2 1RW
The right candidate will:
- To process empty homes through the voids and lettings process including arranging and undertaking viewings with prospective tenants, conducting sign ups and diarising new tenant visits for Neighbourhood Housing Officers
- To let non-residential units in line with process. This will include units such as sheds, allocated parking bays and cycle storage
- Respond to correspondence, complaints, members enquiries, Freedom of Information and Subject Access Requests which are within the post holder s responsibility and make suggestions for improving service delivery
- Provide assistance, advice and information to residents on the full range of Income Maximisation services and work with other service areas (e.g repairs) to ensure all contractual responsibilities are met.
- Update management information systems, waiting lists and databases with, for example, data relating to customer information and audits.
- To liaise with Tenants & Residents Associations, residents, and other agencies to ensure resolution of problems that arise in relation to the parking issues and parking contracts managed by Housing Services.
- To provide advice and information as required regarding tenancy issues and make necessary tenancy changes to the data base and provide timely and accurate monitoring reports
To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.
Look forward to speaking with you soon,
