Lettings Officer

  • Hays Construction and Property
  • Jan 30, 2026
Seasonal Real Estate

Job Description

Lettings Officer

London - 3 days office 2 days home working

22.14 per hour PAYE

Initial 3 month contract with potential to be extended


Our client a small housing association in London is looking for an experienced Lettings Officer who has experience of lettings in either a local authority or housing association. As the successful candidate you will Increase residents' satisfaction through letting homes in a fair and effective way against objective policy priority criteria and minimise the amount of time properties are empty.

  • Champion lettings within the organisation and take ownership of any and all lettings issues until resolved.
  • Let available homes in-line with prevailing policies, procedures and practices.
  • Liaise with the Local Authority on any and all issues regarding clients, caseload and lettings.
  • Maintain knowledge of regulatory, statutory, best practice and legal precedent on all aspects of lettings policies and practice
  • Make appropriate referrals to statutory or third sector organisations and agencies.
  • Prepare the information required to advertise available homes and submit it in a timely manner.
  • Represent the housing association at case conferences, consultation meetings, resident meetings and governance forums; and at Court, LVT or other tribunals.
  • Research, prepare and present reports on all aspects of the role. Collate and analyse statistical information.
  • Work proactively to identify housing options for residents being decanted and those with complex priority needs.
  • Work with colleagues to minimise the time taken to re-let empty properties.


Please click 'apply now' or contact me for more information

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)