Internal Sales Support Coordinator

Internal Sales Support Coordinator

Location: South West London

Reporting to: Managing Director

Salary: To £38k with bonus for fully qualified candidate

The company is a growing global lighting company.

The role involves control of sales related tasks for the office and responsibility for providing administrative sales support to the sales team.

Qualifications: A Levels or a University degree or equivalent

Duties Include, but are not limited to-

• Supporting International Sales staff with organisation of existing and potential new customer meetings
• Log customer quotations enquiries and distribute to Sales/ Project manager
• Review enquiries into CRM systems (salesforce), and under guidance, create estimate and sales quotes
• Process customer purchase orders in ERP Systems Microsoft Navision and/or Netsuite
• Maintain project tracking pipeline and assist in project management
• Occasionally work with the design department to estimate and process custom orders
• Provide support to the production department with their orders
• Customer service communication (telephone and email)
• Ad Hoc tasks

Essential skills

• Must demonstrate current experience of working in either a sales or administrative technical role.
• Have experience of using computer systems, including the operation of the databases and spreadsheets, preferably Windows, Outlook, Word and Excel.
• A keen negotiator, the ability to challenge both internal & external parties.
• Ability to work with minimum of supervision and perform all duties calmly and accurately under pressure.
• Is numerate, has the ability to produce clear, concise and accurate written records, letters and reports, with strong attention to detail, within agreed deadlines.
• Possess good customer care and interpersonal skills with the ability to demonstrate these in professional and courteous manner.
• Processing of orders for electrical products

Desirable skills

• Experience in a lighting or an engineering, maintenance or parts-based service industry.
• Experience of working with ERP system preferably MS Navision and/or Netsuite
• Experience of working with email customer communications platforms
• Experience of working with CRM system -preferably Salesforce.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.