ERP Business Systems Manager

ERP Business Systems Manager

Salary - £60,144- £63.535 (Grade 9)

Hours - 37

Contract type - full time, initially a 2 year fixed term

Work Style - Hybrid: working from home with minimum 1 day in a council location

ERP Business Systems Manager

Do you want to lead one of the Council's most critical digital platforms and drive meaningful organisational transformation? We're looking for an ERP Business Systems Manager to shape, evolve, and optimise our enterprise systems so they continue to support a modern, efficient, and data driven Council.

About the Role

As our ERP Business Systems Manager, you will oversee the strategy, development, and continuous improvement of the Council's ERP solution and all associated components. You'll act as the Design Authority for the platform, ensuring that every change, enhancement, and integration aligns with organisational standards, governance expectations, and long term direction.

You will lead the ERP Team, provide expert guidance to stakeholders, and maintain strong relationships with suppliers and partners to ensure that the system remains robust, compliant, and fit for the future.

• Leading the strategic roadmap for the ERP solution and ensuring alignment with Council priorities and supplier product direction.
• Acting as the authority for architectural and functional changes across the ERP ecosystem.
• Overseeing system configuration, integrations, upgrades, data structures, and security.
• Ensuring the stability, availability, and performance of critical business systems.
• Managing and developing the ERP Team, including recruitment, performance, wellbeing, and continuous professional development.
• Working closely with internal departments and programme teams to support change initiatives and provide expert advice.
• Driving the adoption of automation and improved processes to reduce manual effort and improve efficiency.
• Producing and maintaining documentation covering architecture, processes, compliance, and technical standards.
• Managing risks, issues, procurement, licensing, and supplier relationships.
• Contributing to capital programme planning and managing associated budgets.

You'll bring strong leadership ability, excellent technical knowledge, and a deep understanding of ERP systems (preferably Agresso).

• Significant experience in IT management and governance of ICT solutions.
• Strong understanding of enterprise business processes and ERP systems.
• Experience leading multi disciplinary teams and overseeing complex system-related projects.
• Strong analytical, problem solving, and decision making skills.
• Ability to engage, influence, and collaborate with stakeholders across all levels of the organisation.
• Experience working with integrations, data structures, release management, and technical architecture.
• A commitment to continuous improvement, customer centred service delivery, and best practice.

• A leadership role that shapes how the Council operates through its core business systems.
• Opportunities to innovate, streamline processes, and introduce transformational technologies.
• A collaborative Digital & IT service committed to high standards and forward thinking approaches.
• Hybrid working arrangements and a supportive environment where development is encouraged.

This is your chance to take ownership of a mission critical digital platform and help modernise how services across the Council operate. You will be central to ensuring our ERP solution remains stable, scalable, and aligned to the needs of a changing organisation, while supporting the delivery of better outcomes for staff, partners, and the community we serve.

Please see the attached Job Description and Person Specification for full responsibilities and requirements.

For discussions about this opportunity, please contact Jai Ghai () or telephone .

All council roles are allocated to fixed, field or flexible work styles. Some roles are agile to maximise performance and productivity while maintaining work-life balance. Details on the workstyle assigned to this role are in the Job Description.

For more information about working for our organisation, the Council plan and vision, staff equality forums, core HR policies and more, please refer to the Job Description or contact the HR team.

We are committed to building a workforce reflective of the diverse community we serve. We aim to attract applications from people of all backgrounds and underrepresented groups to add value through diversity, inclusion, and equality. We are a Disability Confident Employer and have received recognitions including the Stonewall Gold Award and the RACE Code Quality Mark. We offer a guaranteed interview as part of our commitment to supporting care leavers and disabled applicants where essential criteria are met. We have four staff equality forums for employees to join to ensure everyone is treated with respect and has a voice.

Recruitment of Ex Offenders

We are committed to the fair treatment of all applicants regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) where required. Details on safeguarding and recruitment processes are provided in the Job Description.

Employment Information & Support

If you are considering applying for an apprenticeship or a role with salary at Grades 2-5, please refer to the Job Description for information on the application process and what it is like to work for the council.

Attached documents
ERP Business Systems Manager 1.doc