Head of IT Delivery

  • Michael Page (UK)
  • Ashford, Kent
  • Jan 29, 2026
Full time I.T. & Communications Management

Job Description

  • IT leadership role focusing on strategy and project delivery
  • £95k + benefits
About Our Client This opportunity is with a medium-sized organisation operating within the leisure, travel & tourism sector. The company is well-established and focused on delivering exceptional services to its customers while maintaining a strong presence in the industry. Job Description
  • Lead, mentor, and develop IT Business Partners to ensure strong alignment between IT and business objectives.
  • Define and deliver IT strategies that support business goals and improve operational efficiency.
  • Own and manage the IT Capex budget, ensuring effective resource allocation across initiatives.
  • Track spend, monitor project financials, and report budget performance to senior leadership.
  • Establish and optimise 1st and 2nd line support processes to ensure timely issue resolution.
  • Embed best practices for incident, request, and problem management.
  • Partner with business leaders to identify technology needs and improvement opportunities across the business.
  • Communicate clearly with stakeholders to gather requirements and provide project updates.
  • Oversee the planning and delivery of IT projects, ensuring they are on time and within budget.
  • Manage risks, resources, and timelines using appropriate project management approaches.
  • Monitor service and support performance metrics to assess effectiveness.
  • Drive continuous improvement through data led insights and process optimisation.
The Successful Applicant
  • Proven experience in IT project delivery across enterprise wide structures with the ability to articulate a clear IT vision
  • Strong leadership and team management skills with the ability to empower and motivate teams
  • Excellent understanding of project management methodologies.
  • Effective communication and stakeholder management abilities with demonstrated experience of conveying complex and technical concepts to non technical stakeholders
  • A track record of managing budgets and resources effectively.
  • Knowledge of compliance and best practices in technology delivery
What's on Offer
  • Competitive salary range sitting around the £95k mark
  • Permanent position with opportunities for career advancement.
  • Comprehensive benefits package.
  • Chance to work for a large organisation within the leisure, travel, and tourism industry.
  • 3- 4 days onsite

If you are ready to take on the challenge of leading IT delivery in a thriving organisation, we encourage you to apply today.