Admin Officer - Belfast

Admin Officer - Belfast

An excellent opportunity has arisen for an Admin Officer to join the Public Sector in Belfast. This role will provide essential administrative support to ensure the efficient day-to-day running of services, working as part of a professional team within a fast-paced public sector environment. It is well suited to an organised and reliable administrator who enjoys supporting teams and delivering a high standard of service.

About the role:

• £12.31 per hour
• Monday to Friday, 9:00am - 5:00pm
• 37.5 hours a week
• Temporary from Feb 1st 2026 - April 30th 2026 (with possibility for extension)
• Location: Office-based, Franklin Street, Belfast
• Public sector
• Please note closing date for this vacancy is 21st January 2026 - however you can register your interest for other upcoming vacancies by applying today

What you'll be doing:

• Input, process, monitor and validate claims for payment made to FPS, under statutory provisions, in line with monthly payment deadlines in a timely manner, ensuring accuracy and attention to detail.
• Provide high quality administrative support on a daily basis, operating appropriate Family Practitioner payment systems and associated payment databases.
• Ensure all systems used, both manually and computerised are maintained accurately at all times.
• Deal with telephone and e-mail enquiries from staff, contractors, patients and members of the public, providing information, directing, prioritising and escalating queries, taking appropriate action as necessary.
• Effective preparation of documents and proposals for senior staff within the department as well as supplying advice and assistance as required.
• Assist in the development and implementation of relevant systems, within the service area.
• Attend and take notes at meetings as required of the role.
• Any other duties as required within the remit of the role

What you'll need for this role:

• Minimum of 5 GCSEs to include English and Maths (Grades A - C) OR relevant NVQ Level 2 / GNVQ qualification AND 1 years experience in a general administrative environment dealing with processing, call handling, and daily use of MS Office applications
• OR 2 years of experience
• Experience of using a computerised database system for inputting information
• Ability to work independently, with minimal supervision
• Ability to communicate effectively, both orally and in writing
• Ability to prioritize own workload, demonstrating strong attention to detail whilst working to tight deadlines.
• As part of the reference checking and vetting process for this position you will be requested to undertake an Enhanced AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.