Planning & Economic Development Business Support Officer

Business Support Assistant - Antrim & Newtownabbey Borough Council - Antrim

Join Antrim & Newtownabbey Borough Council as a Business Support Assistant and play a key role in delivering excellent administrative and customer service support. This is a great opportunity to gain valuable experience within the public sector, working in a fast-paced environment where no two days are the same.

About the role:

• £15.31 per hour
• Location: Mossley Mill
• Hours of Work: 37 hours
• Duration: Temporary,
• Public Sector
• Please note the closing date for this vacancy is Wednesday 21 January at 5pm

What you'll be doing in this role:

• Demonstrate a team approach to achieving the objectives of the section using a flexible attitude to tasks undertaken.
• Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion
• Continuously develop personal knowledge and skills to enhance internal and external customer service
• Comply with, and ensure that other staff comply with, Council's policies and procedures including those relating to health, safety, wellbeing and safeguarding.
• Promote equality and diversity across all service arears through clear leadership, effective policy implementation and demonstrating appropriate behaviours in line with Council values
• Carry out any other relevant duties which may be assigned including working in other sections of the Department and Council.

What you'll need for this role:

• 5 GCSEs (A-C) including English & Maths.
• Have a minimum of two year's experience in administration/clerical role in a busy office environment, experience working with a range of internal and external customers, experience of organising own workload with minimum supervision
• Ability to deal with dissatisfied customers and difficult situations
• Computer literate - competent in Microsoft Office

Riada Resourcing is an equal opportunities employer.