X6 ADMIN OFFICERS BELFAST CITY CENTRE 28TH JANUARY START

We are currently recruiting x6 Admin Officers for our client based in Belfast City Centre, Castlecourt. The successful candidates will be required to start once the vetting paperwork and ANI completed.

Start date: 28 th January

Rate of pay: £13.75PH

Duration: 3/29/2026 with possible extension

Hours of work: 37

Key Responsibilities:

Full training will be provided.Working as part of a Team in the Customer Contact Centre and Maintenance Team.

There will be subsequent additional training on Customer Contact Centre and Maintenance Team work.

• Dealing with customer benefit claims
• Making some benefit decisions
• Carrying out case maintenance
• Daily contact with customers will be both by phone and in writing.

Telephony cover is by rota. It involves taking customer calls, providing information and responding to queries.

After all training is complete, telephony duties will take up approximately 60% of jobholder's time.

There will be additional duties as required by the Branch/Team.

Essential Criteria applicants must have:

• 5 GCSE's including Maths and English (Proof of certs required)
• Excellent IT skills, including use of Microsoft Word and Excel.
• Excellent communication skills.

Please send your CV via the link or email