Job Description
I m currently partnering with a leading property management organisation to recruit an experienced Occupier Facilities Manager to manage a portfolio of residential buildings across the West End.
This opportunity would suit a Facilities Manager who enjoys a structured, office-based position with a strong administrative and financial focus, alongside responsibility for overseeing multiple sites, stakeholders, and service partners.
The Role Reporting into the Senior Occupier Facilities Manager, you ll play a key role in delivering a high-quality facilities management service across a West End portfolio. While regular site visits and inspections form part of the role, it is predominantly office based and involves a significant amount of administration, particularly around service charges, budgets, reconciliations, and compliance reporting.
Key Responsibilities
This opportunity would suit a Facilities Manager who enjoys a structured, office-based position with a strong administrative and financial focus, alongside responsibility for overseeing multiple sites, stakeholders, and service partners.
The Role Reporting into the Senior Occupier Facilities Manager, you ll play a key role in delivering a high-quality facilities management service across a West End portfolio. While regular site visits and inspections form part of the role, it is predominantly office based and involves a significant amount of administration, particularly around service charges, budgets, reconciliations, and compliance reporting.
Key Responsibilities
- Maintain accurate and up-to-date operational, compliance, and H&S systems across all managed buildings
- Ensure full statutory and health & safety compliance, maintaining a minimum 85% risk assessment rating
- Prepare, manage, and action risk assessments and quarterly compliance reporting
- Carry out scheduled inspections across the West End portfolio in line with management agreements
- Manage contractors and service partners, ensuring delivery against agreed specifications
- Act as first point of contact during emergency situations, coordinating stakeholders to achieve timely resolution
- Prepare draft service charge budgets with detailed explanatory notes for each building
- Track expenditure against budget, approve invoices, and manage financial reporting
- Own and manage service charge reconciliations from draft through to completion
- Record and monitor utility consumption and update relevant systems
- Maintain high standards of presentation, cleaning, and repair within agreed budgets
- Build and maintain strong client relationships through regular engagement and reporting
- Mentor and support Assistant Facilities Managers and FM Apprentices within the portfolio
- Manage site staff performance, appraisals, and workload planning
- Support mobilisation and demobilisation of properties within the portfolio
- Proven experience managing multiple residential buildings or a portfolio
- Comfortable in a detail-heavy, admin-focused role, particularly around service charges, budgets, and reconciliations
- NEBOSH or IOSH Managing Safely qualified (or working towards)
- Highly organised with strong time management and prioritisation skills
- Confident handling financial data, reporting platforms, and compliance systems
- Professional, client-focused communicator
- Portfolio role managing high-quality West End office buildings
- Predominantly office-based with structured Monday Friday hours
- Strong exposure to budgets, service charges, and financial control
- Opportunity to develop and mentor junior FM staff
About PropRec