Job Description
Role: Director of Property Services
Location: (Hybrid - minimum 2 days per week in office in London)
Salary: 97,000 + market-leading benefits
MMP Consultancy is partnering with a large public sector organisation in London to appoint an experienced Director of Property Services to lead a complex, multi-disciplinary property function at a critical point of transformation and investment.
This is a senior leadership role with strategic, operational and regulatory responsibility across a diverse housing and property portfolio, placing safety, compliance, sustainability and resident outcomes at the heart of service delivery.
Direct Reports
You will provide leadership and oversight across the following functions:
Assistant Director of Housing Services
Head of Reinvestment & Sustainability
Head of Compliance & Building Safety
Head of Repairs
Head of Programming & Asset Data
Purpose of the Role
Provide strategic leadership and effective management of Property and Housing Services
Create and deliver a compelling long-term vision for the organisation's property portfolio
Develop and implement asset management, sustainability and housing standards strategies
Ensure the asset portfolio is safe, compliant, financially viable and performing optimally
Lead regulatory compliance, including the Building Safety Act and Social Housing Act
Build strong, value-for-money partnerships with contractors and service providers
Work collaboratively at Executive level to deliver integrated, resident-focused housing services
Key Responsibilities
Corporate Leadership & Governance
Attend and contribute to Board and Committee meetings, presenting clear and concise reports
Lead the development and delivery of Property & Housing Services strategies, policies and procedures
Provide expert advice on statutory, regulatory and sector changes and their organisational impact
Produce robust business plans aligned to future demand, risk and financial sustainability
Ensure high-quality performance reporting, KPI monitoring and continuous improvement
Maintain strong relationships with regulators, commissioners, funders and key stakeholders
Asset Management
Lead delivery of the Asset Management Strategy in line with organisational objectives
Improve asset data quality, integration and governance to inform investment decisions
Act as subject matter expert for asset management system implementation
Oversee planned investment programmes including Decent Homes, safety and sustainability works
Identify and secure funding opportunities to enhance and future-proof the housing stock
Lead delivery of environmental sustainability and carbon reduction strategies
Ensure transparency, accountability and Board assurance on asset decisions
Repairs & Maintenance
Provide strategic leadership of repairs and technical services
Ensure effective procurement, contract management and performance monitoring
Maintain robust controls around cost, quality, compliance and customer satisfaction
Oversee in-house and outsourced delivery models to ensure value for money
Manage operational and financial performance across all repairs services
Compliance & Building Safety
Lead and be accountable for landlord health & safety and building safety compliance
Ensure full compliance with the Building Safety Act and Fire Safety legislation
Oversee delivery of inspection, servicing and remediation programmes
Lead development of digital safety systems, including the Golden Thread
Maintain oversight of high-risk buildings, remediation programmes and FRA actions
Provide strategic advice to senior leadership on building and fire safety matters
Redevelopment & Reinvestment
Oversee capital funding bids and redevelopment opportunities
Lead stock appraisal, disposal and reinvestment strategies
Support delivery of refurbishment and redevelopment projects aligned to future needs
Work closely with Finance to assess investment viability and risk
Housing Services Oversight
Support and challenge senior housing leadership to ensure effective service delivery
Oversee income management, rent collection and housing revenue performance
Ensure leases, management agreements and asset registers are accurate and compliant
Hold partner landlords to account where maintenance responsibilities sit externally
Financial & People Management
Lead budget setting, forecasting and financial control across Property Services
Ensure strong financial discipline, value for money and efficiency delivery
Provide visible leadership, direction and development to senior managers and teams
Drive a culture of accountability, performance excellence and continuous improvement
About You
You will be a senior property leader with:
Significant experience operating at Director / Head of Service level
Strong knowledge of social housing, asset management and building safety legislation
A proven track record of leading large, complex property portfolios
Experience working with Boards, Committees and Executive teams
Strong commercial, financial and contract management capability
A collaborative leadership style with a clear focus on resident outcomes
For a confidential conversation or further details, please contact or (phone number removed)
