Key Account Manager Support

Key Account Manager Support

Cardiff

to £28k depending on experience

Are you looking to step into a role where you ll support a market leading organisation known for delivering first-class service and smooth project execution for major household brands?

Our established partner, an innovator in full-service retail solutions is expanding its Support team and is now recruiting a Client Support Coordinator. Working closely with a Senior Account Manager, you will play a key role in managing an important, high value client. This company is well regarded for its reliability, operational excellence and commitment to sustainable working practices, supporting national retailers with everything from product sourcing to distribution management.

The Role

In this role, you will become a key link between clients, suppliers and internal teams, ensuring daily activities move forward without interruption. Your duties will cover:

• Client Coordination: Responding to queries promptly, maintaining strong communication and nurturing long-term client confidence.
• Stock Oversight: Keeping track of inventory levels, forecasting needs and arranging timely stock replenishment.
• Supplier Management: Engaging with approved suppliers, obtaining competitive prices and ensuring products arrive within agreed timelines.
• Reporting & Admin: Producing clear, accurate updates and reports for managers, clients and colleagues.

The Person

• Relevant Experience: Background in customer service, purchasing, administration or a coordination-based role, ideally within retail, manufacturing or supply chain settings.
• Strong Organisation: Able to manage competing priorities and stay calm in a fast-paced environment.
• Communication Skills: Confident liaising with both clients and suppliers, building positive working relationships.
• Tech Savvy: Comfortable with IT systems, data and learning new tools quickly.

If you want to join a well-established company with strong values and long-standing client partnerships, we d be delighted to hear from you.