Housing Options Officer

  • Vivid Resourcing Ltd
  • Jan 22, 2026
Contractor Call Centre / CustomerService

Job Description

Vivid's client in the North West is currently looking for an experienced Housing Options Officer for a minimum of 6 months with the option to be extended for a further 6 months depending on experience.

- Housing Options Officer

- North West

- 6 months

- 25 - 30 per hour

- Start ASAP

You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for:

  • Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice
  • Finding solutions to help clients remain in their existing homes or finds suitable alternative housing
  • Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions

To be considered for this role candidates should have:

  • A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act.
  • The ability to resolve Homelessness issues using said knowledge of The Housing Act.
  • Knowledge and experience of directly applying homelessness legislation in a Local Authority setting.
  • Experience in issuing Section 184 Decisions with little to no guidance and an ability to interview clients and assess their applications quickly and accurately.
  • Experience working with Single Homeless and Rough Sleepers.