Admin

  • Gategroup
  • Jan 21, 2026
Full time Administration

Job Description

Admin Clerk

Location: West Drayton

Salary: 12.52 per hour

Contract Type: Full Time (37.5 hours per week)

Shift Pattern: 5 on, 3 off (including weekends)

About the Role

We're seeking an experienced Admin Clerk to provide vital operational support to our hot kitchen production team at Gategroup. Reporting to the Executive Chef Operations, you'll be responsible for managing daily administrative systems and ensuring smooth communication between the kitchen and internal customers. If you're an organized, proactive communicator with a can-do attitude, we'd love to hear from you.

Key Responsibilities

Print, prepare and distribute daily operational paperwork for the hot kitchen production team

Issue compliance documentation and data sheets to kitchen staff

work in cold environment

Collect, scan, save and file operational and compliance documents, ensuring accuracy before archiving

Maintain up-to-date paperwork in key areas for easy access by operatives and management

Manage the hot kitchen roster, processing shift change and holiday requests for management review

Ensure accurate completion and availability of agency timesheets and daily worked hours

Handle internal customer communications via email and phone, liaising with kitchen staff before responding

Send timed email updates to internal customers throughout the day, including scanned documents, photos and delivery status reports

Conduct pre-dispatch audits on completed shipments and associated paperwork

Support additional kitchen and site activities as required with flexibility

What We're Looking For

Essential:

GCSE Maths and English (or equivalent)

Previous administration experience

Strong communication skills for phone and email correspondence

Excellent organizational abilities

Computer literacy including email, basic Excel, and document management (scanning, saving, filing)

Ability to multitask effectively in a busy operational environment

Flexibility to work rolling shifts including weekends

Ability to work in cold environments

Right to Work:

All applicants must have the right to work in the UK

Criminal Record Check (CRC) required

5 years of checkable references required

Overseas CRC required for any period exceeding 6 months spent outside the UK

What We Offer

In-house training and development opportunities

Free meals and refreshments

Company sick pay

Free on-site parking

Paid annual holiday

Pension scheme from day one

Bespoke employee support program including free counselling sessions

Refer a Friend scheme with generous bonuses

Access to discount platform for everyday savings

Cycle to Work scheme

About Gategroup

Gate Gourmet, part of gategroup, is the world's leading provider of airline catering solutions and provisioning services, operating at over 200 airports globally. We're passionate about delivering exceptional experiences to airlines and their passengers, from menu design through to execution and delivery.

If you share our values of excellence, passion, respect and responsibility, don't miss this opportunity to join our team.

Apply today!