59 jobs found

Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. As the first generation of New Nuclear New builds in the UK continues, the next critical pathway for construction is Me chanical Engineering, of which Bilfinger plays a significant role, engaged in delivery of 3 major scopes of work across the HPC site. We have a large presence on site of white & blue collar workers including Project Managers, Snr Welding Engineers, Welders and Pipefitters and are excited to announce our apprenticeships schemes that will compliment those skills and trades. As an apprentice joining us on a Business & Admin programme you will get the opportunity to learn from our experts in the field and you will be supported and encouraged to develop new skills and work towards recognised qualifications. We have 5 key disciplines operating within the Business and Administration apprenticeships, which are available, they are: Document Control Assistant Commercial Assistant HSE Assistant Quality Assurance and Projects HR usiness administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businessesalike;from the public sector, privatesectorand charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing,maintainingand improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. The responsibilities of the role are to support and engage withdifferent partsof the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues asrequested. The flexibility and responsivenessrequiredallows the apprentice to develop a wide range of skills. The business administrator is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involvesdemonstratingstrong communicationskills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others. Qualifications & Skills GCSE or equivalent (Grade 4 or better) in English Language and Mathematics is essential Individuals need to havegood communicationskills, both written and verbal, IT skills, number skills, analytical skills,demonstrateattention to detail, logical attitude and be a team player Individuals must be able todemonstratea willingness and passion todevelop skills withinindustry, be hardworking,confidentand organised If you wish to speak to a member of the recruitment team, please contact .

Location: Feltham Job Type: Full-Time - onsite Job Profile We are looking for a Service Support Administrator to provide essential administration and warehouse support to our service department. This role is key to ensuring smooth operations within our Factory Service Centres and delivering excellent customer service. If you're ready to take on a dynamic, hands on role with a leading global brand, we'd love to hear from you! Why Join Makita UK? A Brand You Can Trust: Join a global leader in high-performance power tools and outdoor equipment. Career Development: We believe in developing our people. With Makita, you'll have access to ongoing training, career growth opportunities, and support to help you reach your full potential. Work-Life Balance: We offer competitive salaries, benefits, and the opportunity to work with a team that values collaboration and flexibility. Be Part of the Team: Our culture is innovation, and a commitment to excellence-everything we do is driven by our commitment to our customers and products. If you are detail oriented, committed to continuous improvement, we want to hear from you! What You Will Be Doing Provide administration support for the Factory Service Centres. Create and manage customer repair jobs on ERP system within agreed timescales. Prepare and follow up on repair job quotations. Maintain the ASA database and FSC daily/monthly reporting data. Respond promptly to service-related queries. Upload labour information on the Makita Warranty Claim system. Pick spare parts and pack repair jobs for dispatch. Ensure compliance with Health & Safety and Environmental policies. Contribute to a culture of continuous improvement and follow department processes. What We Are Looking For Strong administrative skills with excellent attention to detail. Good organizational and time management abilities. Proficient in Microsoft Office (Excel, Word) and ERP systems. Effective communication skills for handling customer queries.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose. Overview Join our team at Strata House in Blisworth, Northamptonshire, as an Administrator. You'll play a key role in supporting our office operations, ensuring everything runs smoothly and efficiently. How you'll make an impact In this role, you'll be the backbone of our office, providing essential administrative support. From managing claims on our case management system to handling incoming and outgoing post, your work will help keep our operations on track. You'll answer calls, assist with filing, and liaise with third parties and motor insurers. You'll also manage tasks like photocopying, scanning, and updating claims records. Your contributions will directly support our claims handling teams and the wider office, making a real difference every day. About You GCSE English Language grade C or above (or equivalent). Previous experience in administration. Basic typing and IT skills. The ability to prioritise tasks and manage your time effectively. A friendly and professional telephone manner. A keen eye for detail and accuracy. Flexibility and adaptability to support various office tasks. Physical ability to handle, lift, and move items as needed. If you're organised, proactive, and enjoy working in a supportive team environment, we'd love to hear from you. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we'll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

BIRMINGHAM, WEST MIDLANDS, United Kingdom Job Description Engineer Administrator Spire Parkway Hospital Private Hospital 15 hours per week, Part Time Solihull Excellent benefits Spire Parkway have an exciting opportunity for Engineer administrator to join our team on a permanent basis. The role is 15 hours per week, and the main purpose is to provide efficient and effective administrative support to the Engineering department. Spire Parkway Hospital in Solihull, West Midlands offers a comprehensive range of private hospital services. Our hospital is rated Good by the CQC for all parts of the inspection except for Patient Care, which is rated Outstanding. The report states, "Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers." Our dedicated hospital team are passionate about excellent patient care and we offer a range of specialist treatments to patients across Birmingham, Warwickshire and the West Midlands. This includes diagnostic services, rehabilitation, cutting-edge surgical procedures and excellence in specialist fields like orthopaedics, women's health and cancer care. We have 51 bedrooms and five operating theatres. Duties and responsibilities: Request, raise and reconcile all engineering purchase orders on SAP. Facilitate all administration processes supporting engineering services. Manage all non-bio-medical hospital assets from CMMS (Pirana) ensure they are kept up to date with regular servicing & compliance documentation. Ensure effective planning of all weekly, quarterly and annual PPM's and disseminate to hospital engineers and contractors. Manage and plan reactive work and maintain departmental electronic and manual filing systems accurately. Manage all contractors in line with HS21/HS16 Control of Contractors Policy. Manage internal and external communications such as e-mails and telephone calls as required. Daily check of presence, investigate all invoice queries and resolve in a timely manner with AP. Assist CSSD with yearly SGS audit. Prepare reports and documentation and assist with internal and external audits. Ensure cost effective management of all local service agreements with external contractors, obtain all relevant documents and complete new vendor requests via Spire links. Feedback contractor performance reviews for centrally negotiated contracts with Spire Senior FM Buyer. Ensure all hospital staff utilise Pirana system to report breakdowns and engineer requests, then prioritise request/jobs amongst engineers. Management of access door system, Issue door swipe cards to new starters, consultants and issue replacement cards. Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information in line with Information Governance requirements. Ensure that all information received and recorded is done so in accordance with the Data Protection Act and Spire policies. Undertake any training or development as required to acquire skills and knowledge to undertake role competently Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post. Qualifications and Training and Experience Good standard of secondary education with demonstrable literacy and numeracy skills. Previous experience of a similar role in an office and / or customer service environment. Competent with Excel and spreadsheet development and management. Working knowledge of Microsoft word. We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance We commit to our employees' well-being through work life balance, on going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications. For us, it's more than just treating patients; it's about looking after people. Job Info Job Identification 24828 Job Category Patient Support Posting Date 03/02/2026, 11:42 AM Apply Before 03/09/2026, 11:42 AM Degree Level GCSE Level/O-Level Job Schedule Part time Locations 1 Damson Parkway, Birmingham, West Midlands, B91 2PP, GB

Advanced Digital/IT Systems and Storage Engineer NHS AfC: Band 5 Main area Corporate Grade NHS AfC: Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 804-C Site Lister Hospital Town Stevenage Salary £31,049 - £37,796 per annum Salary period Yearly Closing 19/03/:59 Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. Job overview We are recruiting for a Advanced Digital/IT Systems and Storage Engineer who share s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Post-holder will ensure that the Trust's IT systems provide a continuous service to all departments within the Trust and associated stakeholder business. They will be a key technical resource available within IT and as such will have technical excellence in one or more key areas, and be able to provide specialist advice and expertise. This role requires a high level of technical competence, excellent analytical skills, an ability to convey complex technical ideas to other Trust staff and management, an ability to organise complex plans and execute them and an ability to work unsupervised without reference to a manager. This role will have a Digital On Call Rota. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The Advanced Digital/IT Systems and Storage Engineer will work with the IT Server and Storage Lead to ensure an effective, efficient and respected systems support service is maintained to the Trust by adhering to agreed policies, standards and procedures. Assist with the development and maintenance of disaster recovery arrangements and contingency planning, including testing of these arrangements. Support IT Operations to ensure that computer security processes and appropriate backup strategies are in place for all Trust corporate systems. Ensure integrity of IT server systems, application and user data (both clinical and non-clinical) by performing regular backup checks and test restores. Provide 2nd and 3rd line support and expertise, to Service Desk, IT Desktop, Networks, Implementation and Development and Operations staff to ensure the timely closure of Helpdesk calls. Provide support to the Implementation and Development team during project rollouts, planned work and moves. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications Degree in Computer Science, Information Technology, or a related field, or equivalent experience. Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Server+, VMware Certified Professional) are desirable. or equivalent experience. ITIL V4 Foundation Previous Experience At least 3 years of relevant experience in similar roles. Extensive experience managing server infrastructure in a complex, high-availability environment. Experience working with virtualization technologies such as VMware or Hyper V. Strong experience in server hardware maintenance, including upgrades and component replacements. IT experience gained in Acute healthcare setting Skills Ability to manage competing priorities and work effectively under pressure. Strong problem solving and analytical skills, with the ability to troubleshoot complex technical issues. Excellent communication skills, with the ability to explain technical concepts to non technical stakeholders. Use technology and tools effectively in managing infrastructure and operations areas Knowledge Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualization platforms. Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management. In depth knowledge of server security, patch management, and antivirus protection. Up to date knowledge of industry trends, server technologies, and best practices for server management in healthcare settings Other Requirements Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day When you apply Please note we do not offer visa sponsorship for roles unless clearly stated in our adverts. This means even if you have the right to work currently but will require a new sponsorship to work for our Trust your application will not be considered. Vacancies may close earlier than the advertised closing date where a high volume of applications are received. We therefore encourage you to submit your application as soon as possible to avoid missing out on the opportunity to join the Trust or develop your career with us. While we recognise that AI can support in drafting an application, you are encouraged to clearly demonstrate your personal skills, experience and behaviours that align with the role, and this is usually best done in your own words. We reserve the right to review all applications for the use of AI tools and where this is inconsistent with our values and standards of behaviour your application may be rejected All correspondence relating to vacancies will be via the e mail address you have provided on your application form. Some servers automatically send e mails to your junk mail so please check as well as your inbox. Secondments/Fixed term Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re apply and can be slotted into the role on a permanent basis if appropriate. If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments. Committed to our Community East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under represented in various parts of our workforce . We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working. We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing . click apply for full job details

Customer Service Assistant - Join a Friendly Team in Morley! Location: Morley, LS27 Pay: £12.75 per hour? Hours: Monday to Friday, 9am - 5pm Contract: Temporary (with potential to go permanent!) Are you a problem-solver with a knack for delivering top-notch customer service? Do you thrive in a fast-paced, friendly environment? If so, we've got just the role for you! A leading manufacturer in Morley is on the hunt for a Customer Service Assistant to step in for holiday and maternity cover. This is a fantastic opportunity to get your foot in the door with a business that values teamwork and efficiency. What You'll Be Doing: 60% inbox-based - Responding to customer queries via a bespoke email system 40% phone-based - Speaking with businesses and end customers to resolve issues Investigating and resolving delivery mishaps (wrong items, missing parts, etc.) Working closely with a tight-knit team of five in a friendly open-plan office ? What You Need to Succeed: ? Exceptional communication skills - both written and verbal? A professional & friendly phone manner - you'll be a key contact for customers? Attention to detail - accuracy is key when handling customer queries? A proactive, problem-solving mindset - finding solutions is what you do best! ? Why You'll Love It Here: Supportive, welcoming team Office-based role in a great location Potential for a permanent position Don't let this opportunity slip away! Apply now to be part of this fantastic team. We're shortlisting immediately, so don't wait! Call us on or check out our website for more details for more details.

About the role: We are seeking a full-time Warranty Administrator with strong administration skills and the ability to work independently, to join the Aftersales team at BYD UK. Working location: Hounslow, London Key responsibilities: Submit accurate warranty and goodwill claims on a daily and weekly basis Monitor daily and weekly reports Resubmit all rejected claims promptly Administer warranty policy in the best interest of the manufacturer and the customer, aiming for profitability and efficiency Maintain records of warranty submissions and customer contributions towards goodwill claims Liaise with the parts department to ensure all parts replaced under warranty are retained for the correct period, are labelled, and made available to the manufacturer on request. Follow up on payment of outstanding claims, processing service provider invoices Verify the criteria required by the factory Conduct regular onsite audits of service records and physical parts to ensure full alignment with manufacturer standards and internal Undertake other tasks as requested by the Aftersales Manager Skills and requirements Minimum 3 years of relevant work experience; familiarity with after-sales service Main dealer warranty experience Computer skills are essential Ability to use own initiative and multitask Possess exceptional organisational skills Team player Personable approach, with a polite and courteous manner Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence Has right-to-work in the UK We offer: Performance and experience-based competitive remuneration; Scottish Widow workplace pension; 25 days paid holidays + public holidays; On-site free parking; Commute allowance; Car sacrifice scheme; Private healthcare Department & company wide teambuilding events; An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy. Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team

Location:Stevenage Depot Pay:£17.39 per hour Hours:Monday - Friday, 08:00 - 16:00 Are you highly organised, detail-oriented and able to thrive in a fast-paced environment? We're looking for a proactive Stores Person to take ownership of stock and supplies at our Stevenage Depot, ensuring the right parts and materials are available to support our engineering team and keep our buses running safely and efficiently. This is a vital role at the heart of our engineering operation, helping to maintain the reliability of our fleet and supporting the smooth day-to-day running of the depot. The Role As Stores Person, you will manage stock and inventory across the depot, ensuring materials are received, stored and issued accurately and efficiently. Your responsibilities will include: Receiving deliveries and reconciling goods against purchase orders Checking deliveries for accuracy and resolving discrepancies Maintaining accurate inventory records including receipts, adjustments and returns Monitoring and maintaining stock levels within agreed thresholds Recording all goods received, issued or returned Packing, labelling, pricing and organising stock returns Rotating stock and coordinating the disposal of surplus or expired items Building and maintaining strong relationships with suppliers Raising purchase orders and supporting procurement activities Arranging return shipments for cancelled, incorrect or damaged goods What We're Looking For We're looking for someone who is organized, reliable and able to work accurately in a busy operational environment. You'll ideally have: Previous experience in a stores, warehouse or stock control role Strong attention to detail and organizational skills Confidence using inventory systems and Microsoft Office The ability to manage multiple tasks and deadlines A proactive approach and the ability to work independently and as part of a team Desirable (but not essential) Warehouse or stock control qualifications What We Offer £17.39 per hour Monday - Friday working pattern (08:00 - 16:00) 20 days holiday Structured training and development opportunities A supportive and inclusive working environment Competitive benefits package including: Free bus travel for you and your family (or a nominee) Access to Arriva Village for discounts and exclusive offers Why Join Arriva? At Arriva, every role plays an important part in keeping communities connected. As a Stores Person at our Stevenage Depot, you'll play a key role in ensuring our engineering team has everything they need to keep our buses safe, reliable and on the road. Ready to play your part in keeping our operation running smoothly?

Honeycomb is delighted to be working alongside our reputable client to recruit for a Service Administrator , to join their team in Belfast. This is a fantastic opportunity to join an established business, that is experiencing continual growth in an exciting industry. The Service Administrator is a key role for the business. You will be responsible for providing a main point of contact for in-house engineers, scheduling work orders and assisting with day-to-day operations. Duties of this role include: Providing the main point of contact for in-house engineers, arranging callouts and service checks across the country. Managing compliance, maintaining customer accounts and uploading/digitalising documents when required. Ordering parts for each individual job when required, and assigning accordingly. Raising of purchase orders and assisting with additional financial administrative duties including invoicing. Upholding effective communication between internal departments to ensure a smooth flow to daily operations. High level of attention to detail and an ability to thrive in a fast-paced, varied role. The Right Person for this role will have previous experience working in a similar position and be well accustomed to working in a fast-paced environment. You will pride yourself on your ability to co-ordinate effectively and have excellent organisational skills. Strong IT skills are essential for this role. The Package for this role includes an attractive salary ranging from £27000- £30000, dependant on experience, with Monday-Friday working hours, an early finish Friday, and on-site parking available. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Brad Roberts, Senior Recruitment consultant at Honeycomb on . If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding.

An exciting opportunity has arisen for a motivated individual to join the Referrals and Bookings Team as a Clerical Administrator to work with the new referrals team and outpatients team in department 22. As a clerical administrator you are responsible for welcoming patients to the department, updating patient details on the system, registering new patients and adding their referrals and relevant documentation on to the Trust patient administration system (CareFlow) and booking follow-up appointments. The team support outpatient activity through the provision of a high quality, patient/ customer focused service. Clerical Administrators are responsible for ensuring that clinic outcomes are actioned effectively and in line with standard operating procedures and policies as appropriate and also ensuring patient referrals are added on to CareFlow within 24 hours. The Outpatients reception operates Monday to Friday 8am-6:00pm, and the successful candidate will be required to work on rota to ensure that the reception desk in manned between these hours Monday - Friday. This is a busy and varied role, and the post holder must possess excellent administration and communication skills. The successful candidate will be enthusiastic, willing to learn, eager to be an effective part of a friendly team, and able to use their initiative. Main duties of the job Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format. Communicate complex information about appointment schedules to patients. Communicate with patients who may be anxious, angry or upset. Exchange relevant information with GPs and other health professionals. Deal compassionately with distressing situations. Liaise with other members of staff regarding case notes and patient visits. Work as part of a team. Maintain patient confidentiality at all times. Resolve issues arising in own role, such as cancellation of patient appointments and missing patient notes. Use own initiative to liaise with clinical staff and other colleagues where necessary regarding patient queries. Use patient information systems to assist patients and staff with solving issues. Apply knowledge to correctly code treatment appointments and first definitive treatment. Assess patients' demographic details and alert management if they do not reach eligibility criteria for treatment in the NHS. Plan for patient admissions, appointments and discharge. Make alterations to clinic structure to accommodate arrival of unexpected patients. Order stationery and other supplies. Ensure that annual leave does not occur at the same time as colleagues. About us The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. Job responsibilities DUTIES AND RESPONSIBILITIES Ensure that all new referrals are registered within 24 hours of receipt, and scanned onto the Patient Administration System (Medway) and CWP. Ensure the timely preparation of new patient notes for all outpatient attendances. Ensure accurate input of patient details when updating information databases and Patient Administration System (Medway), including routine use of the case note tracking system. Support the Clinic Administrators to manage clinic templates including amending appointment slots, cancelling, reducing or adding new streams and adding ad hoc or new clinics onto the Patient Administration System (Medway). Liaise with referring Trusts regarding any outstanding patient reports as per Minimum Data Set (MDS) requirements. Take action in line with escalation procedures to ensure management are aware of any service issues or risks and concerns raised by a service user. Communicate with service users (patients/relatives) via telephone in an empathetic and professional manner, using tact and diplomacy. Acknowledge potential barriers to communication e.g. language difficulties, disabilities and modify style of communication appropriately. Communicate effectively with all members of staff and external stakeholders, ensuring that a professional manner is maintained at all times. Undertake general administrative duties e.g. collating and disseminating incoming and outgoing correspondence, filing paperwork, to contribute to the effective operation of the team. Undertake all duties allocated by Clinic Supervisors or Assistant Service Manager as appropriate to the role e.g. answering patient queries, preparation of patient notes, appointment bookings. Work autonomously and as part of a team, to organise own workload and prioritise urgent matters e.g. referrals requiring an urgent appointment. Good knowledge of Health Records systems and Medway. Maintain a good understanding of RTT and Cancer Standards, and contribute to the compliance of all patient pathway targets. Work within all Trust policies appropriate to the role. Participate in rotational requirements to support the needs of the service, putting patient services before personal preferences. Provide cover during periods of annual leave and sickness for other administrative staff. Undertake any other duties as and when required. Other Duties Update information, admitting, discharging and transferring patients on the patient information system. Work in patient information system, requiring standard keyboard skills. Use office equipment including PCs, and phones. Provide comprehensive advice to patients/relatives regarding appointments. Signpost patients to other areas of hospital. Follow all relevant policy and legislation. Work collaboratively with colleagues to ensure policies are adhered to. Provide induction support to new post holders. Demonstrate workplace routines to less experienced members of staff. Additional responsibilities Undertake surveys/audits as necessary to own work. Post holder is expected to follow all relevant protocols, SOPs and standard practice. Support Manager is available as point of reference for any queries and will meet regularly with staff. Plan and organise own time and workload activity with prioritisation and liaising with team members. Use own initiative to solve problems and answer staff and patient enquiries. Work within all Trust policies appropriate to the role. Participate in rotational requirements to support the needs of the service, putting patient services before personal preferences. Provide cover during periods of annual leave and sickness for other administrative staff. Undertake any other duties as and when required. Person Specification Qualifications Secondary-level education GCSE Maths and English at C-grade or above, or equivalent Evidence of further development Experience Previous administrative and clerical experience Evidence of working as part of a team as well as in isolation Confidence in dealing with professional groups Previous administrative and clerical experience in a hospital environment Evidence of handling difficult circumstances e.g. customer complaints Knowledge of NHS administrative procedures Skills Excellent written and verbal communication skills Ability to identify barriers to communication and adapt style/method accordingly Basic keyboard skills and IT literate Ability to prioritise workload Excellent interpersonal skills and telephone manner Ability to work unsupervised or as part of a team Knowledge Understanding of the importance of data protection and confidentiality Basic knowledge of NHS terminology Values Achievement and recognition. Learning and development. Healthy workplace. Communication and engagement. Proud of The Christie. Other Attention to detail and accuracy Ability to work under pressure Ability to follow standard operating procedures or policies Adaptable to change and flexible in approach to new procedures or working practices Willingness to learn Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.