Network Infrastructure Engineer - Met Office - HEO

Exeter, South West England, EX1 3PB

We're looking for an exceptional Network Infrastructure Engineer to help us make a difference to our planet.

As our Network Infrastructure Engineer, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home. This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work.

Our opportunity is full time, 37 hours per week. Our people are at the heart of what we do and we'll do our best to agree a working pattern that works for everyone.

World changing work

From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are.

• We're a force for good - focusing on our environmental and social impact
• We're experts by nature - always learning and developing to do things better
• We live and breathe it - putting our purpose at the heart of decision-making
• We're better together - understanding partnerships and inclusivity make us greater
• We keep evolving - pushing boundaries to make tomorrow better for our customers

Your world of expertise

Best-in-class technology expertise: As a Network Infrastructure Engineer, you will work with cutting edge technology, helping to keep Met Office employees and contractors connected both internally and to the outside world and supporting our world-leading scientific capabilities.

High calibre teamwork: As a key member of a vibrant team of circa 20 high skilled Network engineers, you will foster knowledge share, collaboration and continuous improvement.

Exciting projects: You will get involved with a mix of complex, technical issues, and large-scale life cycle projects. There are opportunities for experiences in data centre networking, next generation firewalls, cloud-based security solutions and SD-WAN.

Your key duties:

• Implement network designs and changes as required by the organisation to meet the demands of systems delivery.
• The maintenance of the Met Office network, this includes administering and installing devices from industry leaders such as Cisco and Fortinet, DNS, and load balancing for Met Office services and products.
• Respond to and take ownership of challenging problems. Investigating and diagnosing complex technical issues, working with colleagues, users, and suppliers as appropriate.
• Assist in the supervision of network engineering works at Exeter HQ and remote sites.
• Maintaining technical documentation and mentoring team members on technical issues.
• Monitoring network performance, security, and integrity.
• Work closely with technology experts and direct network specialists within the Met Office to deliver and improve services.
• Coach and mentor more junior colleagues.

We operate an on-call roster in Technology to provide 24/7/365 support to respond to operational service requirements. This post may be part of an on-call roster and the postholder would be required to participate in an on-call roster where in operation.

Essential Criteria, skills and experience:

1. Current formal qualifications in networking (e.g., CCNA, CCNP) or equivalent knowledge and experience. (Keep evolving)
2. Proven enterprise networking technical ability. (Expert by nature)
3. An understanding of network security best practices and technologies with a demonstrable knowledge of firewalls, secure access, and secure configuration. (Better together)
4. Proven analytical ability and problem-solving skills.
5. Experience of working in an ITIL-based (or similar) support environment.
6. Effective mentoring, planning, and experience communicating technical concepts, problems and solutions to colleagues and customer stakeholders. (Better Together)