Store Experience Lead - Customer Service & Operations

  • Sainsbury's Supermarkets Ltd
  • Hackney, London
  • Jan 21, 2026
Full time Call Centre / CustomerService

Job Description

A leading UK retailer seeks a Customer Experience Manager to enhance the shopping experience in their store. You will manage the customer experience from checkout to back-end operations, ensuring team performance and service excellence. Ideal candidates will have leadership experience in a dynamic retail environment and a proven track record of delivering exceptional customer service. The role offers competitive salary and benefits including discounts and bonuses.