Job Description
Soft Services Supervisor
Location: Plymouth
Contract: 3-Month Fixed Term
Salary: 37,900 (pro rata)
Hours: 37.5 hours per week
Sector: Commercial & Residential Services
We are a well-established commercial and residential services provider operating across Plymouth, delivering high-quality soft services to a varied client base. We are currently seeking an experienced Soft Services Supervisor to join us on a 3-month fixed-term contract.
The Role
The Soft Services Supervisor will oversee the delivery of soft services across multiple sites, ensuring high standards, compliance, and excellent customer service. This is a hands-on supervisory role requiring strong leadership and organisational skills.
Key Responsibilities
-
Supervise soft services teams across commercial and residential properties
-
Ensure services are delivered in line with contracts, KPIs, and company standards
-
Conduct site inspections, audits, and quality checks
-
Manage staff rotas, attendance, and short-notice cover
-
Train, support, and motivate operatives
-
Act as a point of contact for clients and resolve issues efficiently
-
Ensure health & safety and compliance requirements are met
-
Complete reports and maintain accurate records
About You
-
Proven experience in a soft services or facilities management supervisory role
-
Strong people management and communication skills
-
Good working knowledge of health & safety requirements
-
Ability to manage multiple sites and priorities
-
Professional, reliable, and customer-focused
-
Full UK driving licence preferred
What We Offer
-
Salary of 37,900 per annum (pro rata for 3 months)
-
37.5-hour working week
-
Opportunity to work with a supportive and professional team
-
Valuable experience within a reputable services provider
How to Apply
If you are an experienced Soft Services Supervisor available for a short-term contract and based in or near Plymouth, we would be pleased to hear from you.
Please apply with your CV and a brief cover note outlining your relevant experience.
