Job Description
Role: Client Advisor
Location: Holborn, London
Working Hours 9-5:30/ 9-5pm
Working days: Tuesday - Saturday
Are you looking for a change in your sales career?
Do you love all things luxury and fine jewellery?
Our client is a multi-award-winning luxury jewellery retailer based in London's historic Hatton Garden. Renowned for exceptional craftsmanship, industry recognition, and a highly personalised customer experience. They are seeking an enthusiastic and professional Client Advisor to join the team on a full time basis.
Key Responsibilities
- Welcoming customers and conducting face-to-face consultations in store
- Understanding customer needs in a balanced and sensitive manner
- Building rapport with clients and delivering a consistently high standard of customer service
- Maintaining and enhancing the brand's strong reputation and 5-star customer reviews
- Assisting with visual merchandising and window displays
- Supporting the Store Manager with daily store operations
- Managing customer collections and resizes, with the opportunity to develop your own client base for wedding band consultations
- Carrying out general administrative tasks as required
Key Skills & Experience
- Previous experience in luxury retail or luxury sales
- Interest in fine jewellery
- Excellent verbal and written communication skills
- Ability to build strong customer relationships in a professional and personable manner
- Strong work ethic with the ability to multitask effectively
- Comfortable working both independently and as part of a team
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
