Intensive Housing Manager

Location: Shropshire (hybrid / site-based as required)
Contract: Temporary - 3 months
Hours: Full-time
Hourly rate: 12.80- 15.00

STAR Housing is seeking an experienced Intensive Housing Manager to join us on a short-term, hands-on assignment to provide leadership, stability, and performance improvement across our housing management services.

This is a delivery-focused interim role, ideal for an experienced housing manager who can quickly assess service pressures, take operational control, and drive immediate improvement. You will play a key role in ensuring core landlord services are delivered effectively and in line with regulatory and customer expectations.

• Providing hands-on leadership across housing management functions, such as tenancy management, neighbourhoods, ASB, and income.

• Rapidly assessing performance, identifying backlogs, risks, and service gaps.

• Implementing short-term recovery and improvement plans with clear priorities and timescales.

• Supporting teams with clear direction, coaching, and decisive management during a period of pressure or change.

• Overseeing complex or high-risk cases, including ASB and tenancy enforcement where required.

• Working closely with internal colleagues and external partners to resolve issues impacting customers.

• Ensuring compliance with housing legislation, regulatory standards, and STAR Housing policies.

• Providing clear progress updates and a structured handover at the end of the assignment.

• Substantial experience in housing management within a housing association or local authority.

• Proven ability to stabilise services and improve performance in challenging environments.

• Strong knowledge of tenancy management, ASB, and income collection.

• Experience of managing and motivating teams through change or high workloads.

• A confident, pragmatic leader who can make decisions quickly and communicate clearly.

• Ability to add value immediately with minimal induction.

• Previous experience in an interim or temporary housing management role.

• CIH qualification or equivalent professional experience.

• Experience working in rural or mixed communities.

Please click apply if you're interested or reach out to Ben Dreher at Sellick Partnership, Derby.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.