NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
The shift pattern for this post is Monday to Friday, 09:00 - 17:00.
This post forms part of the business support team and provides a comprehensive administrative and secretarial service to the multi disciplinary team, SCPT, CAMHS and Neurodevelopmental.
The post-holder will be part of an established Business Support Team, providing administrative support including managing telephone calls, emails, patient appointments and diary scheduling for the multi disciplinary team. Proficiency in the EMIS Patient Administration System is essential for this role. Responsibilities will also include handling referrals and enquiries via a Single Point of Access, as well as supporting general administrative functions across the wider Business Support section as needed. The successful candidate must be able to work independently when required, but will primarily operate as part of a collaborative team.
The post-holder will need to manage their time effectively and continually prioritise their workload where there may be interruptions to planned activity and conflicting demands on time. Effective interaction with patients and other members of the public is also a key part of this role.
The base location for this role has not yet been confirmed. Before applying it is strongly recommended that you contact the person listed below to obtain the most up to date information regarding the base.
Informal contact: Sophie McConville, Senior BS Assistant, or email
Information for candidates
As from 1st April 2026, the Agenda for Change full time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.
Due to the volume of applications that we receive we will not be able to provide shortlisting feedback.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
NHSGGC NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
NHSGGC recognises the importance of work life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full time hours can be accommodated, and the tenure is listed as 'various', we encourage applications from individuals seeking flexible working arrangements and this will be included as a topic for discussion during the recruitment process. Relevant HR policies on our HR connect site.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log in issues please contact Jobtrain support hub in the first instance.