Job Description
From one site to many take your Community Manager skills across a whole portfolio.
You can join this fast-growing operator in the flexible workspace / co-working sector, managing high-quality offices across multiple sites.
They re looking for someone who already has experience in this sector, who wants variety, responsibility, and exposure to the operational and commercial side of running a portfolio.
This is a portfolio-level role, reporting into and deputising for the Regional Manager. It s the ideal job for someone who s currently site-based and ready to broaden their horizons!
You ll split your time between the office in West London and visiting different workspaces, helping to deliver excellent occupier experiences while supporting smooth operations across the portfolio.
Salary up to £37,000 plus excellent benefits including 25 days holiday (plus bank holidays), private healthcare and dental cover, employee profit share scheme and more!
What you'll be doing:
- Act as the main point of contact for occupiers across multiple sites, ensuring a professional, welcoming, and proactive service
- Manage onboarding, day-to-day queries, tickets, and supplier relationships
- Deputise for the Regional Manager to maintain service continuity and support operational improvements
- Conduct viewings and support the lettings process when required
- Spot upsell, expansion, and retention opportunities and feed these into the wider team
- Maintain CRM systems, reports, and operational data to support commercial decisions
- Support portfolio-wide operations and projects to improve service and efficiency
What you need:
- Experience as a Community Manager or in customer-facing, operational roles within flexible workspaces, serviced offices, or hospitality
- Excited to travel across multiple sites and gain portfolio-level exposure
- Confident in handling viewings and engaging with occupiers from a commercial / sales perspective
- Highly organised, personable, and able to manage multiple priorities
- Strong relationship-building skills with a proactive, can-do mindset
If you re ready to take your Community Manager experience beyond a single site and contribute to running a portfolio of spaces, this is the role for you. Apply today!
