Customer Relations Administrator

Customer Relations Administrator

Location: Hybrid (minimum 2 days per week in Reading)
Salary: £24,000
Travel: Must drive and have access to a car (no public transport access)

FIND is partnering with one of the UK's largest and most established training providers an Ofsted Grade 2 organisation with over 30 years' experience, supporting 7,000+ apprentices nationwide.

This role sits within a high-profile account, working on behalf of the organisation's largest automotive client, a globally recognised automotive brand operating worldwide.

The Role

You'll support the smooth delivery of training programmes by coordinating resources, managing orders, and acting as a key point of contact for trainers, suppliers, and stakeholders.

Key Responsibilities

• Support the Resource Lead with scheduling and coordination
• Act as the first point of contact for trainers and associates
• Raise purchase orders and manage academy consumables and stock
• Coordinate central resources, including virtual classroom licences
• Maintain supplier portals and manage workbook orders
• Produce utilisation and stock reports, including monthly stock takes

Skills & Experience

• Strong Microsoft Office skills, particularly Excel
• Excellent numeracy and organisational skills
• Commercial awareness with the ability to identify cost savings
• Confident communicator with a proactive, flexible approach
• Highly organised with the ability to prioritise and meet deadlines