Account Manager and Business Development Executive

Location: Bournemouth (Office-based with client visits)

We are working with a well-established, growth-focused business that operates at the heart of its sector, delivering tailored solutions and long-term value to its customers. Known internally for its collaborative culture and externally for its customer-first approach, the business is entering an exciting phase of expansion and is now looking to strengthen its commercial team.

This is an excellent opportunity for a commercially driven Account Manager / Business Development Executive who enjoys building relationships, winning new business, and growing existing accounts. The role will suit someone who is motivated, organised, and hungry to develop their career within a business that values initiative and performance.

Please note: this role will naturally evolve as both you and the business grow.

You will play a pivotal role in supporting account management activity while actively contributing to new business growth.

Responsibilities will include:

• Proactively generating new customer appointments through telesales and outreach
• Identifying and developing new business opportunities within your sector
• Building and nurturing long-term customer relationships
• Managing and growing key accounts, identifying upsell and cross-sell opportunities
• Preparing, issuing, and following up quotes and proposals
• Handling inbound sales enquiries and qualifying new leads
• Managing your personal sales pipeline using HubSpot
• Accurately recording all sales activity and customer interactions
• Reviewing customer spend monthly and quarterly against revenue targets
• Processing orders and ensuring clear handovers to sales administration and operations
• Supporting tender responses in collaboration with business development and sales admin teams

Requirements

To be successful in this role, you'll bring a strong customer-focused mindset and a proactive approach to business development. You should be comfortable working in a sales environment where performance is measured through KPIs and pipeline activity.

Key requirements include:

• A genuine appetite for developing new and existing business
• Confidence communicating with customers by phone and face-to-face
• Ability to hold informed, solution-led conversations around products and services
• A persistent and resilient approach to generating appointments and following up opportunities
• Strong organisation skills to ensure smooth handovers to operations
• A creative mindset when responding to customer challenges
• Flexibility to support operational or non-standard requirements for key accounts
• Alignment with strong company values and a team-oriented culture

Benefits

• Competitive base salary (dependent on experience)
• Performance-related bonus / commission structure
• Clear progression and development opportunities
• Supportive, collaborative team environment
• Office-based role in Bournemouth with client site visits as required
• Ongoing training and exposure to a broad range of products and services

If you're looking for a commercial role where relationships matter, effort is recognised, and growth is genuinely encouraged, this confidential opportunity could be an excellent next step.