Head of Information and Reporting

The Strategic Performance and Information Service plays a pivotal role offering the following key functions across the organisation:

• Development and facilitation of the trust's performance assurance frameworks and processes
• Provision of data, performance and productivity metrics and analytical support
• Submission of mandated statutory information to external stakeholders (nationally and regionally)
• Management of our data warehouse to extract data from various Clinical and trust wide systems ensuring reporting structures meet our internal and external reporting requirements
• Use of advanced analytical tools and techniques to transform data into insightful reports, statistics and key performance indicators

As Head of Information and Reporting you will provide a senior leadership role within the Strategic Performance and Information service , responsible for leading the strategic development, design, delivery and continuous improvement of the Trust's data visualisation strategy, enterprise reporting, and data warehouse infrastructure.

Interviews to be held week commencing 10th November 2025.

Main duties of the job

• Leadership for data with responsibility to develop a high-performing multi-disciplinary team of data visualisation, reporting and warehousing managers
• Lead the development and delivery of a Trust-wide strategy for data visualisation, business reporting, and the enterprise data warehouse.
• Develop, and oversee implementation of Management Information Framework, harnessing the potential of Power BI.
• To be responsible for the management and development a robust infrastructure to support the Trusts regulatory, statutory and mandated reporting requirements (this includes infrastructure for the data warehouse and the business intelligence solution
• To be responsible for ensuring that there is a disaster recovery strategy in place for the data warehouse and related systems. Working closely with IT to ensure that this strategy is tested and reviewed on a regular basis.

About us We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our and do everything we can to make sure we're a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Job responsibilities Strategic Leadership

• Lead the development and delivery of a Trust-wide strategy for data visualisation, business reporting, and the enterprise data warehouse.
• Develop, and oversee implementation of Management Information Framework, harnessing the potential of Power BI.
• Drive a culture of data driven decision making.
• Provide expert advice and guidance to executive and senior management teams on data reporting, analytics, and information architecture.
• Lead innovation in data presentation, including dashboards, real-time analytics, and mobile-first solutions.
• Lead in the identification and use of advanced statistical techniques that extend the use of data and add value through analysis.
• Represent the service at key senior internal and external meeting in relation to data visualisation, reporting and warehousing requirements.
• Review and approve business cases/investment applications ensuring team resources are fully considered.
• Development of business cases / investment proposals and participate in procurement processes as required. Accountable for the financial envelope associated with any data visualisation / warehouse associated projects. Ensure that appropriate costs are linked with project work streams and that any business cases articulate requirements and clearly demonstrate the need.
• Stay abreast of an industry best practices and new software and techniques that could enhance the Trusts Data Warehouse ensuring the organisation maximise the opportunities these bring.
• Act as the ISD (Informatics Skills Development) lead for the organisation helping to raise the profile of information; attend the quarterly ISD leads meetings and share learning, support the focus groups where appropriate and advertise the ISD courses internally to promote staff development.
• Identify opportunities to secure additional income and revenue where appropriate within organisational priorities.

Operational Delivery Lead and manage the teams responsible for:

• Data visualisation system, tools and development.
• Production of statutory, operational and strategic reports.
• Data Warehouse architecture, ETL pipelines and governance

• Ensure data quality, security, and compliance with NHS Data Security and Protection Toolkit, IG policies, and national data standards.
• Ensure delivery of accurate and timely national and internal submissions and reports, supporting regulatory compliance (e.g. NHS England, CQC, ICs reporting).
• To be responsible for the management and development a robust infrastructure to support the Trusts regulatory, statutory and mandated reporting requirements (this includes infrastructure for the data warehouse and the business intelligence solution.
• To be responsible for ensuring that there is a disaster recovery strategy in place for the data warehouse and related systems. Working closely with IT to ensure that this strategy is tested and reviewed on a regular basis
• Lead on the development of business intelligence and analytical toolkits and capabilities to senior managers (corporate and clinical) and clinicians to enable them to view performance, financial, operational and clinical data.
• To be responsible for the management and implementation of Information Standards Notices and to escalate and manage appropriately where deadlines for the implementation of these standards are likely to be missed.
• To lead the development and implementation of Data Quality tools to support the data quality framework and enable those responsible for data to monitor and comply with standards.
• To lead the development and implementation of a Data Quality Framework which provides the Trust with on-going assurance that all activity and performance related data is timely, accurate, consistent and relevant.

Governance and Assurance

• Lead the development and enforcement of data standards, definitions, and policies, Ensuring all standards of the information systems meet national and local frameworks.
• Ensure compliance with all statutory data and reporting requirements (e.g. NHS England, ICB, CQC) and that all data has been through a robust quality assurance and sign off process prior to submission.
• Oversee audit readiness, business continuity, and risk registers related to data infrastructure and reporting.
• Build strong relationships and with stakeholder both internally and externally to ensure reporting and data needs are understood and met. This includes managing any conflicts and issues that may occur from the information provided and clearly and concisely explaining the reasons for any information challenges we have.
• Provide leadership and coaching to the data visualisation, reporting and data warehouse teams and influence multi-disciplinary groups to improve data quality and use of intelligence.
• Collaborate with cross function teams to align data management and analytic initiatives.
• To collaborate with peers in other organisations to achieve optimal locality working.
• Represent the organisation at local, regional, and national performance forums as required.

Leadership and People Management

• Leadership for data with responsibility to develop a high-performing multi-disciplinary team of data visualisation, reporting and warehousing managers.
• Line management of Reporting Manager Data Engineering Manager . This includes ensuring staff have regular management supervision, monthly reviews and an annual IPDR.
• Responsible for recruitment and all informal and formal procedures for the team.
• Ensure effective succession planning, professional development, and wellbeing support across the team.
• Promote equality, diversity, and inclusion within all aspects of the function.
• Provide leadership and support in line with our Trust Values and Behavioural framework fostering a just culture and motivating the team to achieve personal objectives in line with the services objectives and Trusts strategy.
• Foster a culture of continuous improvement, innovation, and excellence within the service. . click apply for full job details