Team Leader - Production / Despatch / Sampling We're looking for a proactive, people-focused Team Leader to support the safe, efficient and high quality operation of our Production (including Despatch) or Sampling teams. This is a hands on leadership role with full responsibility for safety, team performance, communication, development, lead time, service and quality. Key Responsibilities Leadership & People Ensure safe working practices are consistently followed (PPE, manual handling, COSHH, COMAH/DSEAR, FLT use, incident reporting, first aid cover). Maintain process discipline through training, coaching and performance conversations. Support attendance management through return-to-work discussions and HR processes. Deliver clear, fair and consistent communication with all team members, including daily progress updates and use of visual performance indicators. Conduct regular development discussions and deliver constructive feedback. Act as the senior representative on site whenever a manager is not present, escalating issues promptly and appropriately. Quality & Continuous Improvement Complete NCR investigations within 24 hours and ensure corrective actions are closed out within 5 days. Identify opportunities to improve processes, performance and safety. Contribute to audits and operational improvement activities across the wider operations team. Production & Despatch Responsibilities Allocate team resources dynamically based on order priorities and freight requirements. Maintain strong cross training within the team to prevent capability gaps. Review and update daily production reporting by 10am, with follow up updates as needed. Work closely with QSHE, QC, Planning, Shipping and Purchasing to minimise delays and manage unexpected issues. Ensure stock accuracy remains above 99%, reporting any shortages or write downs promptly. Sampling Responsibilities Allocate daily tasks in line with BMS priorities and operational needs. Ensure the whole team can work autonomously across different processes (where possible). Lead continuous improvement focused on reducing unnecessary movement and handling. Maintain strict compliance with process safety (e.g., compound heating). Communicate consistently with internal stakeholders through email. Escalate issues affecting customers (e.g., new RM/GY) and ensure all shipments leave on time. Work closely with planning and stock management to reduce waste and lead times. Teamwork & Reporting Support wider Operations tasks, including audits and cross team activities. Maintain transparency in workload and performance to drive improvement. Comply with all company policies and procedures. Ensure all required reports are completed accurately and on time. Skills & Attributes Full UK driving licence. FLT licence (desirable for Production/Despatch). Strong decision maker with the ability to use data and people insights. Calm, respectful and professional under pressure. Excellent communicator who listens and leads by example. Confident using MS Office, D365/MRP and other digital systems. Consistent in meeting deadlines and achieving objectives. Positive, collaborative and aligned with company values.
Mar 12, 2026
Full time
Team Leader - Production / Despatch / Sampling We're looking for a proactive, people-focused Team Leader to support the safe, efficient and high quality operation of our Production (including Despatch) or Sampling teams. This is a hands on leadership role with full responsibility for safety, team performance, communication, development, lead time, service and quality. Key Responsibilities Leadership & People Ensure safe working practices are consistently followed (PPE, manual handling, COSHH, COMAH/DSEAR, FLT use, incident reporting, first aid cover). Maintain process discipline through training, coaching and performance conversations. Support attendance management through return-to-work discussions and HR processes. Deliver clear, fair and consistent communication with all team members, including daily progress updates and use of visual performance indicators. Conduct regular development discussions and deliver constructive feedback. Act as the senior representative on site whenever a manager is not present, escalating issues promptly and appropriately. Quality & Continuous Improvement Complete NCR investigations within 24 hours and ensure corrective actions are closed out within 5 days. Identify opportunities to improve processes, performance and safety. Contribute to audits and operational improvement activities across the wider operations team. Production & Despatch Responsibilities Allocate team resources dynamically based on order priorities and freight requirements. Maintain strong cross training within the team to prevent capability gaps. Review and update daily production reporting by 10am, with follow up updates as needed. Work closely with QSHE, QC, Planning, Shipping and Purchasing to minimise delays and manage unexpected issues. Ensure stock accuracy remains above 99%, reporting any shortages or write downs promptly. Sampling Responsibilities Allocate daily tasks in line with BMS priorities and operational needs. Ensure the whole team can work autonomously across different processes (where possible). Lead continuous improvement focused on reducing unnecessary movement and handling. Maintain strict compliance with process safety (e.g., compound heating). Communicate consistently with internal stakeholders through email. Escalate issues affecting customers (e.g., new RM/GY) and ensure all shipments leave on time. Work closely with planning and stock management to reduce waste and lead times. Teamwork & Reporting Support wider Operations tasks, including audits and cross team activities. Maintain transparency in workload and performance to drive improvement. Comply with all company policies and procedures. Ensure all required reports are completed accurately and on time. Skills & Attributes Full UK driving licence. FLT licence (desirable for Production/Despatch). Strong decision maker with the ability to use data and people insights. Calm, respectful and professional under pressure. Excellent communicator who listens and leads by example. Confident using MS Office, D365/MRP and other digital systems. Consistent in meeting deadlines and achieving objectives. Positive, collaborative and aligned with company values.
HWF is working with a leading retail business in Merseyside to appoint an Interim Finance Systems Manager to play a key role in strengthening finance systems, processes and reporting during a period of transformation. This role sits at the intersection of Finance and IT , with a strong emphasis on designing efficient processes, mapping current vs future-state workflows, and owning UAT through to implementation. The Role Key responsibilities include: Leading finance systems design to support reporting, control and scalability Process mapping of end-to-end finance workflows (AP, AR, GL, expenses, P2P, O2C) Identifying inefficiencies and reducing manual, Excel-heavy processes Owning UAT planning, test scripts, execution and defect resolution Acting as the bridge between Finance, IT, and external system partners Supporting data integrity, reporting outputs and KPI design post-go-live Ensuring new processes are clearly documented and embedded into BAU What We're Looking For Qualified accountant or finance systems specialist with strong finance domain knowledge Proven experience in finance systems implementation or optimisation Hands-on experience with process mapping and UAT Comfortable working in complex, fast-paced environments Pragmatic, delivery-focused approach with strong stakeholder skills Retail or multi-site environment experience advantageous Why This Role? High-impact role in a financially strong, recognisable retailer Clear mandate to improve how finance operates Hybrid working (4 days onsite, flexibility for the right person) Opportunity to shape finance processes that will last beyond the contract If you enjoy designing better ways of working, fixing broken processes and making systems actually work for finance , this is a standout opportunity.
Mar 12, 2026
Seasonal
HWF is working with a leading retail business in Merseyside to appoint an Interim Finance Systems Manager to play a key role in strengthening finance systems, processes and reporting during a period of transformation. This role sits at the intersection of Finance and IT , with a strong emphasis on designing efficient processes, mapping current vs future-state workflows, and owning UAT through to implementation. The Role Key responsibilities include: Leading finance systems design to support reporting, control and scalability Process mapping of end-to-end finance workflows (AP, AR, GL, expenses, P2P, O2C) Identifying inefficiencies and reducing manual, Excel-heavy processes Owning UAT planning, test scripts, execution and defect resolution Acting as the bridge between Finance, IT, and external system partners Supporting data integrity, reporting outputs and KPI design post-go-live Ensuring new processes are clearly documented and embedded into BAU What We're Looking For Qualified accountant or finance systems specialist with strong finance domain knowledge Proven experience in finance systems implementation or optimisation Hands-on experience with process mapping and UAT Comfortable working in complex, fast-paced environments Pragmatic, delivery-focused approach with strong stakeholder skills Retail or multi-site environment experience advantageous Why This Role? High-impact role in a financially strong, recognisable retailer Clear mandate to improve how finance operates Hybrid working (4 days onsite, flexibility for the right person) Opportunity to shape finance processes that will last beyond the contract If you enjoy designing better ways of working, fixing broken processes and making systems actually work for finance , this is a standout opportunity.
Support Coordinator We re looking for an enthusiastic and motivated individual to join the Croydon Team in London. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11352 Stroke Support Coordinator Location: Home-based, Haringey. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live) Contract: This is a Maternity Cover role for 12 months, until 26 April 2027. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 27 March 2026 First Interview (online): Friday 3 April, via Microsoft Teams. Second Interview (face to face): Thursday 9 April, London EC1V 2PR The Role Reporting to Service Delivery Coach, key responsibilities will include: Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals. Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with the retention policy and GDPR compliant. Develop and manage service volunteers to support service delivery for stroke survivors and carers as required. About You You will have experience in: Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls) This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 12, 2026
Full time
Support Coordinator We re looking for an enthusiastic and motivated individual to join the Croydon Team in London. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke. Position: S11352 Stroke Support Coordinator Location: Home-based, Haringey. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £28,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live) Contract: This is a Maternity Cover role for 12 months, until 26 April 2027. Benefits: 25 days annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 27 March 2026 First Interview (online): Friday 3 April, via Microsoft Teams. Second Interview (face to face): Thursday 9 April, London EC1V 2PR The Role Reporting to Service Delivery Coach, key responsibilities will include: Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals. Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with the retention policy and GDPR compliant. Develop and manage service volunteers to support service delivery for stroke survivors and carers as required. About You You will have experience in: Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls) This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It s only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we re happy to discuss any support and adjustments we can make throughout the recruitment process so that you re able to contribute your best in a way that meets your needs. You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Company This is a well-known British luxury retail brand based in central London. Recognised globally, they specialise in designer clothing, leather goods and accessories sold in stores worldwide and online. Due to continued growth, they are looking to hire a Financial Analyst to join their high-performing FP&A department. Role Reporting into the FP&A Manager, the Financial Analyst will partner with colleagues across the business supporting with analysis and strategic insights. They will take on a number of key duties including: Support the global consolidation of annual budgets, quarterly forecasts and monthly rolling forecasts Review international cash flow submissions to strengthen global forecasting accuracy Upload P&L and Balance Sheet forecasts accurately and on time Prepare financial reporting packs and presentations for senior stakeholders Deliver monthly variable cost analysis to support commercial decision-making Perform detailed cash flow analysis to identify key drivers and risks Oversee the real estate approval process and track investment proposals Review and challenge store lease renewals and other capex submissions Prepare materials for quarterly real estate meetings Support performance analysis and impairment reviews Build strong relationships with UK and international finance teams Partner cross-functionally with both finance and non-finance stakeholders Profile The ideal candidate for this Financial Analyst position based in central London, should have the following attributes: Newly qualified accountant (CIMA/ACA or similar) Ideally 3+ years of experience within a similar financial analyst / FP&A capacity Industry trained or practice trained (audited retail clients) Excellent communication skills, both written and verbal Proficient in Excel formulas Retail industry background highly preferred Salary & Benefits £60,000 to £65,000 plus benefits including: Pension scheme Career development opportunities Generous staff discounts Hybrid working Healthcare The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 12, 2026
Full time
Company This is a well-known British luxury retail brand based in central London. Recognised globally, they specialise in designer clothing, leather goods and accessories sold in stores worldwide and online. Due to continued growth, they are looking to hire a Financial Analyst to join their high-performing FP&A department. Role Reporting into the FP&A Manager, the Financial Analyst will partner with colleagues across the business supporting with analysis and strategic insights. They will take on a number of key duties including: Support the global consolidation of annual budgets, quarterly forecasts and monthly rolling forecasts Review international cash flow submissions to strengthen global forecasting accuracy Upload P&L and Balance Sheet forecasts accurately and on time Prepare financial reporting packs and presentations for senior stakeholders Deliver monthly variable cost analysis to support commercial decision-making Perform detailed cash flow analysis to identify key drivers and risks Oversee the real estate approval process and track investment proposals Review and challenge store lease renewals and other capex submissions Prepare materials for quarterly real estate meetings Support performance analysis and impairment reviews Build strong relationships with UK and international finance teams Partner cross-functionally with both finance and non-finance stakeholders Profile The ideal candidate for this Financial Analyst position based in central London, should have the following attributes: Newly qualified accountant (CIMA/ACA or similar) Ideally 3+ years of experience within a similar financial analyst / FP&A capacity Industry trained or practice trained (audited retail clients) Excellent communication skills, both written and verbal Proficient in Excel formulas Retail industry background highly preferred Salary & Benefits £60,000 to £65,000 plus benefits including: Pension scheme Career development opportunities Generous staff discounts Hybrid working Healthcare The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Your new company You will be joining a well-established International organisation in their UK head office based close to Weybridge, Surrey. This is a key role which centres around commercial leadership and partnering. Your new role Reporting to the Finance Director, you will be taking on a key role overseeing the leadership of one of the divisions. You'll oversee month-end, budgeting, forecasting as well as detailed performance analysis to drive revenue and margin growth. The most important area is your ability to work with operational teams - building strong rapport, business partnering, challenging and ensuring KPIs are hit. This is a truly commercial partnering role! What you'll need to succeed In addition to your professional accounting qualification (ACA/ACCA/CIMA), you should have proven experience working in a Corporate or large SME (ideally within engineering, construction or similar industry). You should also have proven relationship building and business partnering skills alongside advanced Excel data analysis. What you'll get in return A competitive salary is on offer, discretionary bonus, hybrid working and you will be based in bright, modern offices with on-site parking. The role is likely to progress as the company continues to expand and day to day you will be working with a positive and supportive team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Chris Evans now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 12, 2026
Full time
Your new company You will be joining a well-established International organisation in their UK head office based close to Weybridge, Surrey. This is a key role which centres around commercial leadership and partnering. Your new role Reporting to the Finance Director, you will be taking on a key role overseeing the leadership of one of the divisions. You'll oversee month-end, budgeting, forecasting as well as detailed performance analysis to drive revenue and margin growth. The most important area is your ability to work with operational teams - building strong rapport, business partnering, challenging and ensuring KPIs are hit. This is a truly commercial partnering role! What you'll need to succeed In addition to your professional accounting qualification (ACA/ACCA/CIMA), you should have proven experience working in a Corporate or large SME (ideally within engineering, construction or similar industry). You should also have proven relationship building and business partnering skills alongside advanced Excel data analysis. What you'll get in return A competitive salary is on offer, discretionary bonus, hybrid working and you will be based in bright, modern offices with on-site parking. The role is likely to progress as the company continues to expand and day to day you will be working with a positive and supportive team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Chris Evans now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Head of Performance Marketing Fashion/ Retail Brand 80,000- 90,000 + 20% Bonus Zachary Daniels are proud to be exclusively representing one of the UK's fastest growing clothing brands in the search for a commercially driven Head of Performance Marketing. This is a high-impact role within a founder-led, scaling fashion business. Significant investment is being made into structure, performance, and long-term growth - and performance marketing sits at the heart of that strategy. The Role: Reporting to the COO, you will own and scale the customer acquisition strategy across paid media. You'll lead a team of two managers, balancing hands-on execution with strategic leadership as the function continues to evolve. You will: Develop and execute a scalable, data-led acquisition strategy Own paid media across Meta, Google, TikTok and YouTube Drive improvements in CPA, ROAS, LTV and overall channel efficiency Optimise budget allocation, testing frameworks and channel mix Deliver clear, commercial performance reporting Collaborate cross-functionally with merchandising, product, creative and tech About You Proven paid media leadership within fashion or consumer e-commerce Strong in-house experience preferred Deep commercial understanding of acquisition metrics and growth levers Comfortable in a founder-led, high-accountability environment Hands-on, analytical and commercially sharp CRM exposure is a bonus, not essential. Zachary Daniels are managing this search exclusively. If you're ready to build and scale acquisition for one of the UK's most exciting fashion growth stories, we'd love to speak with you. BH35476
Mar 12, 2026
Full time
Head of Performance Marketing Fashion/ Retail Brand 80,000- 90,000 + 20% Bonus Zachary Daniels are proud to be exclusively representing one of the UK's fastest growing clothing brands in the search for a commercially driven Head of Performance Marketing. This is a high-impact role within a founder-led, scaling fashion business. Significant investment is being made into structure, performance, and long-term growth - and performance marketing sits at the heart of that strategy. The Role: Reporting to the COO, you will own and scale the customer acquisition strategy across paid media. You'll lead a team of two managers, balancing hands-on execution with strategic leadership as the function continues to evolve. You will: Develop and execute a scalable, data-led acquisition strategy Own paid media across Meta, Google, TikTok and YouTube Drive improvements in CPA, ROAS, LTV and overall channel efficiency Optimise budget allocation, testing frameworks and channel mix Deliver clear, commercial performance reporting Collaborate cross-functionally with merchandising, product, creative and tech About You Proven paid media leadership within fashion or consumer e-commerce Strong in-house experience preferred Deep commercial understanding of acquisition metrics and growth levers Comfortable in a founder-led, high-accountability environment Hands-on, analytical and commercially sharp CRM exposure is a bonus, not essential. Zachary Daniels are managing this search exclusively. If you're ready to build and scale acquisition for one of the UK's most exciting fashion growth stories, we'd love to speak with you. BH35476
Robert Half are working in partnership with a growing, forward-thinking company in Cheltenham to recruit a Finance Manager on a full-time permanent basis. This is a challenging role that will be responsible for producing the monthly management accounts, year-end statutory accounts, ensuring robust reporting and compliance. The Finance Manager role is a brilliant opportunity for someone that is looking for a new challenge and is keen to be a part of growing company. The salary is between £50,000 - £60,000 plus hybrid working and other excellent benefits. The Role The main duties of the Finance Manager role will consist of: Producing the monthly management accounts. Statutory accounts preparation. Balance sheet review and reconciliations. VAT returns and regulatory returns. Budget planning and management. Cash flow reporting and management. Working closely with senior leaderships team and improve processes where necessary. Supporting a junior member of staff. Requirements To be considered for the Finance Manager position, you must ideally possess the following skills/experience: Qualified or qualified by experience (ACCA, CIMA, ACA or equivalent) Must have strong management and statutory accounting experience Experience within the travel or leisure industry would be advantageous Must have Sage 200 experience Highly adaptable Innovative; able to implement and improve processes and procedures Salary & Benefits £50,000 - £60,000 per annum Hybrid working; 2-3 days in the office, rest of the week from home 25 days annual leave (plus bank holidays) Pension scheme Option to purchase additional annual leave (salary sacrifice) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Mar 12, 2026
Full time
Robert Half are working in partnership with a growing, forward-thinking company in Cheltenham to recruit a Finance Manager on a full-time permanent basis. This is a challenging role that will be responsible for producing the monthly management accounts, year-end statutory accounts, ensuring robust reporting and compliance. The Finance Manager role is a brilliant opportunity for someone that is looking for a new challenge and is keen to be a part of growing company. The salary is between £50,000 - £60,000 plus hybrid working and other excellent benefits. The Role The main duties of the Finance Manager role will consist of: Producing the monthly management accounts. Statutory accounts preparation. Balance sheet review and reconciliations. VAT returns and regulatory returns. Budget planning and management. Cash flow reporting and management. Working closely with senior leaderships team and improve processes where necessary. Supporting a junior member of staff. Requirements To be considered for the Finance Manager position, you must ideally possess the following skills/experience: Qualified or qualified by experience (ACCA, CIMA, ACA or equivalent) Must have strong management and statutory accounting experience Experience within the travel or leisure industry would be advantageous Must have Sage 200 experience Highly adaptable Innovative; able to implement and improve processes and procedures Salary & Benefits £50,000 - £60,000 per annum Hybrid working; 2-3 days in the office, rest of the week from home 25 days annual leave (plus bank holidays) Pension scheme Option to purchase additional annual leave (salary sacrifice) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Salary : £52,000 per annum. Location : Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK s. For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings. Contractually this role is London-based. Contract : Permanent. Full time role - 35 hours per week. Benefits : 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours Matched pension scheme up to 7% of salary Healthcare plan Support for staff with caring responsibilities Family-friendly culture How to apply : CV and supporting statement - using Hospice UK s supporting statement document available on our website to download. Closing date for applications: 10:00am on Sunday 29 March 2026. Job Information: The Role This is an exciting time to join Hospice UK! We are growing significantly as a charity and our brand awareness and profile has never been higher. You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home. As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years. You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity. You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant. The Team We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes! At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers. About You You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail. You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management. More information is available in the candidate information pack, which is available on our website to download.
Mar 12, 2026
Full time
Salary : £52,000 per annum. Location : Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK s. For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings. Contractually this role is London-based. Contract : Permanent. Full time role - 35 hours per week. Benefits : 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours Matched pension scheme up to 7% of salary Healthcare plan Support for staff with caring responsibilities Family-friendly culture How to apply : CV and supporting statement - using Hospice UK s supporting statement document available on our website to download. Closing date for applications: 10:00am on Sunday 29 March 2026. Job Information: The Role This is an exciting time to join Hospice UK! We are growing significantly as a charity and our brand awareness and profile has never been higher. You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home. As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years. You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity. You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant. The Team We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes! At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers. About You You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail. You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management. More information is available in the candidate information pack, which is available on our website to download.
As our new HR Officer, you ll join a dedicated, ambitious and friendly team soon to be five strong. We may be small, but our aspirations are anything but and we challenge ourselves to deliver excellence in everything we do. In this role, you ll work closely with managers across the organisation, building trusted relationships and helping us manage our most important asset: our people. You ll take on a broad portfolio from employee relations and policy development to payroll, recruitment support, and organisational development projects. And importantly, you ll have real scope to innovate, influence improvements and challenge the status quo. The RCR is a unique organisation: part membership body, part charity, and deeply connected to our community of members doctors across the UK who volunteer their time as Contributors. We ve grown rapidly over the past five years, and with bold plans ahead, there s never been a more exciting time to be part of our journey. What you ll be doing: Operational HR Delivery Providing professional advice on HR policies, performance, grievance and disciplinary matters Keeping our HR systems and employee records accurate and up to date Designing and delivering key HR processes, including objective setting, pay letters and contract changes Managing the monthly payroll process accurately and confidently Supporting diversity & inclusion, wellbeing, learning and development initiatives Partnering & Employee Relations Coaching and supporting managers across the business Supporting employee relations cases professionally and sensitively Building trusted relationships with teams to stay close to people priorities Projects & Reporting Producing HR metrics and reports to help shape decision making Managing elements of our culture, change and organisational development projects Coordinating staff surveys and our Manager 360 Feedback programme Recruitment & Onboarding Supporting the full recruitment cycle adverts, screening, interviews and offers Ensuring new starters receive a warm, well-planned induction What you ll need: A confident HR practitioner with Level 3 CIPD (or equivalent experience) Skilled at advising managers and building strong professional relationships Analytical, detail-focused and comfortable working with both qualitative and quantitative data Ability to balance competing priorities and use your initiative A collaborative team player who takes pride in doing things well Passionate about great employee experience and committed to confidentiality, equality and continuous learning With around 140 talented staff and an ever-evolving organisational landscape, we re passionate about creating an exceptional place to work. Everything we do supports a clear purpose we re proud of: to improve imaging and cancer care for all. Why join us Make a difference to the lives of Doctors and the specialities they work in every day! Hybrid working (60% working week can be done remotely) Modern working environment Equipment provided to work from home Generous annual leave allowance Excellent pension scheme Interest free season ticket loan and cycle to work scheme Employee Assistance Programme
Mar 12, 2026
Full time
As our new HR Officer, you ll join a dedicated, ambitious and friendly team soon to be five strong. We may be small, but our aspirations are anything but and we challenge ourselves to deliver excellence in everything we do. In this role, you ll work closely with managers across the organisation, building trusted relationships and helping us manage our most important asset: our people. You ll take on a broad portfolio from employee relations and policy development to payroll, recruitment support, and organisational development projects. And importantly, you ll have real scope to innovate, influence improvements and challenge the status quo. The RCR is a unique organisation: part membership body, part charity, and deeply connected to our community of members doctors across the UK who volunteer their time as Contributors. We ve grown rapidly over the past five years, and with bold plans ahead, there s never been a more exciting time to be part of our journey. What you ll be doing: Operational HR Delivery Providing professional advice on HR policies, performance, grievance and disciplinary matters Keeping our HR systems and employee records accurate and up to date Designing and delivering key HR processes, including objective setting, pay letters and contract changes Managing the monthly payroll process accurately and confidently Supporting diversity & inclusion, wellbeing, learning and development initiatives Partnering & Employee Relations Coaching and supporting managers across the business Supporting employee relations cases professionally and sensitively Building trusted relationships with teams to stay close to people priorities Projects & Reporting Producing HR metrics and reports to help shape decision making Managing elements of our culture, change and organisational development projects Coordinating staff surveys and our Manager 360 Feedback programme Recruitment & Onboarding Supporting the full recruitment cycle adverts, screening, interviews and offers Ensuring new starters receive a warm, well-planned induction What you ll need: A confident HR practitioner with Level 3 CIPD (or equivalent experience) Skilled at advising managers and building strong professional relationships Analytical, detail-focused and comfortable working with both qualitative and quantitative data Ability to balance competing priorities and use your initiative A collaborative team player who takes pride in doing things well Passionate about great employee experience and committed to confidentiality, equality and continuous learning With around 140 talented staff and an ever-evolving organisational landscape, we re passionate about creating an exceptional place to work. Everything we do supports a clear purpose we re proud of: to improve imaging and cancer care for all. Why join us Make a difference to the lives of Doctors and the specialities they work in every day! Hybrid working (60% working week can be done remotely) Modern working environment Equipment provided to work from home Generous annual leave allowance Excellent pension scheme Interest free season ticket loan and cycle to work scheme Employee Assistance Programme
Property Services Manager (Housing) Client: Council in the East Midlands Salary: £55,500 to £58,900 Type: Permanent, Full-Time About the Role Panoramic Associates are delighted to be supporting a council in the East Midlands in its search for an experienced Property Services Manager to lead its Housing Asset Team. This vital role focuses on providing high-quality, safe, and well-maintained housing for tenants. With responsibilities spanning responsive repairs, planned maintenance, and building safety compliance, you'll play a central role in delivering positive outcomes for residents and ensuring good value for money. Key Responsibilities Oversee core housing asset functions to maintain high standards of safety and quality. Manage responsive repairs, planned maintenance, and safety compliance programmes. Communicate key performance metrics (e.g., complaints, safety) in clear, accessible formats for tenants and other stakeholders. Drive data-led asset management, long-term planning, and budget management. Collaborate with tenants, actively listening to their feedback and implementing service improvements based on their needs. About You We're looking for an asset management professional with strong experience in a housing environment, ideally social housing. You should have a solid understanding of asset management principles, building safety compliance, and regulatory requirements. Additionally, you'll be skilled in managing change and effectively reporting progress to stakeholders. Requirements Extensive asset management experience, preferably in social housing. Strong knowledge of relevant legislation and safety standards, with contract management expertise. Demonstrated ability to plan for long-term budgeting and maintenance programmes. Qualifications: Level 4 housing or property-based qualification preferred (or commitment to obtain within three years). Full UK driving licence required. A DBS check is required About the Council Located in the East Midlands, this council offers a dynamic, supportive work environment committed to sustainable growth and community wellbeing. Join a forward-thinking organisation offering flexible hours, agile working options, a generous leave package, a full week off at Christmas, and professional development support. How to Apply If you're ready to make a real difference in the community and lead the council's Housing Asset Team, please contact Louise at Panoramic Associates. Apply for this role Please tick the box to acknowledge your acceptance of our Privacy Policy
Mar 12, 2026
Full time
Property Services Manager (Housing) Client: Council in the East Midlands Salary: £55,500 to £58,900 Type: Permanent, Full-Time About the Role Panoramic Associates are delighted to be supporting a council in the East Midlands in its search for an experienced Property Services Manager to lead its Housing Asset Team. This vital role focuses on providing high-quality, safe, and well-maintained housing for tenants. With responsibilities spanning responsive repairs, planned maintenance, and building safety compliance, you'll play a central role in delivering positive outcomes for residents and ensuring good value for money. Key Responsibilities Oversee core housing asset functions to maintain high standards of safety and quality. Manage responsive repairs, planned maintenance, and safety compliance programmes. Communicate key performance metrics (e.g., complaints, safety) in clear, accessible formats for tenants and other stakeholders. Drive data-led asset management, long-term planning, and budget management. Collaborate with tenants, actively listening to their feedback and implementing service improvements based on their needs. About You We're looking for an asset management professional with strong experience in a housing environment, ideally social housing. You should have a solid understanding of asset management principles, building safety compliance, and regulatory requirements. Additionally, you'll be skilled in managing change and effectively reporting progress to stakeholders. Requirements Extensive asset management experience, preferably in social housing. Strong knowledge of relevant legislation and safety standards, with contract management expertise. Demonstrated ability to plan for long-term budgeting and maintenance programmes. Qualifications: Level 4 housing or property-based qualification preferred (or commitment to obtain within three years). Full UK driving licence required. A DBS check is required About the Council Located in the East Midlands, this council offers a dynamic, supportive work environment committed to sustainable growth and community wellbeing. Join a forward-thinking organisation offering flexible hours, agile working options, a generous leave package, a full week off at Christmas, and professional development support. How to Apply If you're ready to make a real difference in the community and lead the council's Housing Asset Team, please contact Louise at Panoramic Associates. Apply for this role Please tick the box to acknowledge your acceptance of our Privacy Policy
Early Careers Compliance Partner Leeds - Hybrid 12months Fixed Term Contract We're seeking a forward-thinking Early Careers Compliance Partner to work closely with our Group Head of Learning and Development in delivering standout, high-impact programmes. You'll play a key role in driving the success of our Apprenticeship Programme, whilst also supporting our Graduate and Year in Industry pathways. We're looking for this individual to bring expertise, insight, and drive to create 'Best in Class's' experiences, programmes built to exceptionally high standards. Also, you'll lead on policies, programme planning, audits and insights reporting. Some of the key deliverables will include: Develop high-quality internal programmes supporting the apprenticeship standards we deliver. Provide advice, guidance, and support to the wider business in the appropriate selection of apprenticeship standards. Monitor early careers activities, including apprenticeship progress reviews to ensure all targets are delivered within agreed quality levels and time scales. Develop, maintain, and update internal policies and procedures in relation to early careers. Ensure all early careers-related documents, i.e., training plans, are regularly reviewed, up-to-date, and reflect any changes in legislation. Maintain an accurate record of apprentices on the DAS system, and any parallel NG Bailey systems, regularly reporting on numbers, progress, KPIs and funding use. Provide monthly Insight reports to Group Head of Learning Development, focusing on total numbers by year and region, retention and achievement rates, and recruitment numbers. Maintain strong working relationships with our training providers, ensuring a continuous high standard of training and assessment is delivered as agreed in SLA's. Responsible for educating relevant colleagues and the business on correct processes and procedures. Mentor the Early Careers Compliance Officer Role. Support recruitment via assessment centre as required. Actively promote early careers pathways and outstanding individuals through regional and national L&D awards. What we're looking for: Solid up-to-date knowledge of government policies and supporting bodies, such as Skills England, Education and Skills Funding Agency (ESFA) and the Apprenticeship Levy Proven experience working with Further Education (FE) bodies Strong data management and analysis experience, with use of Excel, Power BI Effective management of training providers ensuring compliance and quality standards are delivered for early careers programmes Experience in developing procedures and ways of working Previous experience working directly with apprentices (any discipline) Experience providing early careers / L&D advice and guidance to business managers Demonstrable Training delivery/facilitation experience Excellent communication, attention to detail and planning skills required as per competency specification Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Mar 12, 2026
Full time
Early Careers Compliance Partner Leeds - Hybrid 12months Fixed Term Contract We're seeking a forward-thinking Early Careers Compliance Partner to work closely with our Group Head of Learning and Development in delivering standout, high-impact programmes. You'll play a key role in driving the success of our Apprenticeship Programme, whilst also supporting our Graduate and Year in Industry pathways. We're looking for this individual to bring expertise, insight, and drive to create 'Best in Class's' experiences, programmes built to exceptionally high standards. Also, you'll lead on policies, programme planning, audits and insights reporting. Some of the key deliverables will include: Develop high-quality internal programmes supporting the apprenticeship standards we deliver. Provide advice, guidance, and support to the wider business in the appropriate selection of apprenticeship standards. Monitor early careers activities, including apprenticeship progress reviews to ensure all targets are delivered within agreed quality levels and time scales. Develop, maintain, and update internal policies and procedures in relation to early careers. Ensure all early careers-related documents, i.e., training plans, are regularly reviewed, up-to-date, and reflect any changes in legislation. Maintain an accurate record of apprentices on the DAS system, and any parallel NG Bailey systems, regularly reporting on numbers, progress, KPIs and funding use. Provide monthly Insight reports to Group Head of Learning Development, focusing on total numbers by year and region, retention and achievement rates, and recruitment numbers. Maintain strong working relationships with our training providers, ensuring a continuous high standard of training and assessment is delivered as agreed in SLA's. Responsible for educating relevant colleagues and the business on correct processes and procedures. Mentor the Early Careers Compliance Officer Role. Support recruitment via assessment centre as required. Actively promote early careers pathways and outstanding individuals through regional and national L&D awards. What we're looking for: Solid up-to-date knowledge of government policies and supporting bodies, such as Skills England, Education and Skills Funding Agency (ESFA) and the Apprenticeship Levy Proven experience working with Further Education (FE) bodies Strong data management and analysis experience, with use of Excel, Power BI Effective management of training providers ensuring compliance and quality standards are delivered for early careers programmes Experience in developing procedures and ways of working Previous experience working directly with apprentices (any discipline) Experience providing early careers / L&D advice and guidance to business managers Demonstrable Training delivery/facilitation experience Excellent communication, attention to detail and planning skills required as per competency specification Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Mar 12, 2026
Full time
CUSTOMER SUCCESS MANAGER As a Customer Success Manager (CSM) you will be responsible for owning the relationship and driving the value for our largest customers - by size and value. You will own our most strategic customer relationships and help them reduce human cyber risk. You will advise our customers on how to maximise value from their current plan and usage, and identify opportunities to expand their use of the platform. You'll have executive level contacts and be flexible and adaptable to rapidly changing situations. You'll be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to rally the market with passion! We're looking for a CSM who has experience working with global logos throughout their customer lifecycle - from adoption to renewal and expansion. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally a successful track record working with and growing existing customers. You will be the orchestrator to make stuff happen for customers and for your team at the start of the company's Customer Success journey. THE TYPE OF PERSON WE'RE AFTER You'll quickly get up to speed with our brand and product knowledge, and work with the team to onboard, drive value, and identify growth within our existing customer base. You'll be a key team member, responsible for helping us exceed our adoption and revenue goals at CybSafe by being hungry to hit your quarterly targets. As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. A key part of your job is to think strategically about customer health to ensure we are surpassing customer expectations and wow them with value and ROI metrics. You are analytical and are able to forecast your customer portfolio's performance using reporting tools such as a CRM. You are someone who gets excited to lead new CybSafe initiatives to help the team and company scale through automation and AI. You're adept at building structure from the ground up, identifying inefficiencies, and implementing scalable solutions. You thrive in fast paced environments where adaptability and resourcefulness are key to success. You have experience collaborating with distributors and resellers, understanding the dynamics of a channel first organization. You're meticulous about CRM hygiene, ensuring all customer interactions and data are accurately and consistently updated. RESPONSIBILITIES & ACCOUNTABILITIES Develop and nurture relationships within a defined customer base, typically strategic accounts (+2M total ARR). Demonstrate value to key stakeholders within your customer base throughout the life cycle of the customer relationship. Exceed quarterly renewal and expansion targets by driving customer success within your customer base. Generate short term KPI results whilst maintaining a long term perspective to improve overall account expansion and retention. Work with the Head of Customer Success to prioritise projects and apply appropriate resources to the Customer Success team and initiatives. Be a customer advocate within CybSafe ensuring we take the message and vision of CybSafe to customers with accuracy and confidence. Partner with the product, engineering, partnerships, customer support, sales and marketing teams to ensure high satisfaction within your accounts. Ensure commercial forecasts are accurate (via CRM) and that critical concerns are escalated proactively and professionally - for example flagging churn risk customers in a timely and professional manner. SKILLS & KNOWLEDGE You have a minimum of 4 years of experience in a customer facing role, such as Customer Success, Business Development, or Account Management, preferably within a growth stage cloud based or SaaS technology company. Track record of success working with Enterprise sized companies. Experience and a passion for managing existing customer relationships through the entire customer lifecycle. Strong interpersonal and presentation skills and ability to manage C level executive stakeholders within a pressured environment. Outstanding verbal and written communication skills. Comfortable with the rapid, unpredictable nature of a tech startup. Experience working with the UK&I Cyber Security Industry is desirable. Tech/AI savvy with a passion for being a part of a fast growing SaaS company. Have a critical eye to challenge current processes and identify inefficiencies. We are only taking direct applications from UK based candidates with right to work in the UK. No recruitment agencies just now. Thank you.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. You will be responsible for the day to day operation of their business as usual support services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. You will also hold line-management responsibilities. Duties Include: Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing improvements that reduce disruption and enhance service stability. Lead customer experience and service governance, including Service Reviews, satisfaction measurement, feedback loops, and actionable service reporting that informs continuous improvement. Build strong relationships with customers, internal teams, and technical stakeholders, acting as a senior escalation point and ensuring collaborative, positive service outcomes. Champion continuous improvement and professional development, driving service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid technical understanding of IT support environments, ideally with previous hands on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical and reporting ability, using data and service metrics to identify trends, reduce recurring issues, and drive measurable improvements. Ability to learn new technologies quickly. Highly organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Mar 12, 2026
Full time
IT Service Delivery Manager Position: Senior Service Manager (Internal Name) Location: Ringwood, Hampshire + Hybrid home working Salary: £40k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client's operational environment. You will be responsible for the day to day operation of their business as usual support services, including allocating tasks, monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. You will take ownership of the end-to-end customer experience, understanding people, processes and technology to maximise service quality and ensure operational excellence. You will also hold line-management responsibilities. Duties Include: Provide strategic oversight of all service operations, including the full lifecycle of incidents, service requests, problems, and major incidents, ensuring SLAs are met and ITIL processes (Major Incident, Change, Problem) are consistently applied. Drive proactive and preventive service delivery by identifying recurring issues, analysing operational data and trends, and implementing improvements that reduce disruption and enhance service stability. Lead customer experience and service governance, including Service Reviews, satisfaction measurement, feedback loops, and actionable service reporting that informs continuous improvement. Build strong relationships with customers, internal teams, and technical stakeholders, acting as a senior escalation point and ensuring collaborative, positive service outcomes. Champion continuous improvement and professional development, driving service quality initiatives, enhancing operational efficiency, and maintaining awareness of evolving technologies and best practice. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven leadership experience, a strong track record managing incidents, problems, and major incidents, and consistently meeting SLAs/KPIs. Solid technical understanding of IT support environments, ideally with previous hands on troubleshooting or IT operations experience. Experience and knowledge of using ITIL v3/v4 best practice. Excellent communication and stakeholder management skills, able to influence senior stakeholders, manage escalations professionally, and present confidently. Strong analytical and reporting ability, using data and service metrics to identify trends, reduce recurring issues, and drive measurable improvements. Ability to learn new technologies quickly. Highly organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a Full UK Driving license. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Senior Backend Engineer (PHP) - Fareham - £60k + bonus and benefits (office based for the first 3 months and then hybrid thereafter) Tech: OOP, PHP, MySQL, GitFocus: TDD, Agile, systems optimisation & Greenfield developmentBonus: Kubernetes, AWS/GCP, Docker An exciting new opportunity for a Senior Backend Engineer to join an entrepreneurial business based in Fareham. Working within a dedicated LAMP environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. This innovative technology company have several brands specialising in a variety of high tech solutions including security, data backup and cloud storage platforms. You will be using latest release PHP and web technology including XHTML, CSS, jQuery and Agile/Scum methodology. The work is aimed at more back end development with an emphasis on Agile processes, systems optimisation, TDD and embracing modern development practices. The company also uses PHPUnit / Selenium to ensure high standards of development. Desired skill set that includes: OOP PHP5+ MySQL Git Beneficial Skills: Kubernetes Google Cloud / AWS Docker Load Balancing TDD Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Mar 12, 2026
Full time
Senior Backend Engineer (PHP) - Fareham - £60k + bonus and benefits (office based for the first 3 months and then hybrid thereafter) Tech: OOP, PHP, MySQL, GitFocus: TDD, Agile, systems optimisation & Greenfield developmentBonus: Kubernetes, AWS/GCP, Docker An exciting new opportunity for a Senior Backend Engineer to join an entrepreneurial business based in Fareham. Working within a dedicated LAMP environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. This innovative technology company have several brands specialising in a variety of high tech solutions including security, data backup and cloud storage platforms. You will be using latest release PHP and web technology including XHTML, CSS, jQuery and Agile/Scum methodology. The work is aimed at more back end development with an emphasis on Agile processes, systems optimisation, TDD and embracing modern development practices. The company also uses PHPUnit / Selenium to ensure high standards of development. Desired skill set that includes: OOP PHP5+ MySQL Git Beneficial Skills: Kubernetes Google Cloud / AWS Docker Load Balancing TDD Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to or call Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Team: Estates and Construction Location: Homebased with regular travel around East of England, Midlands & South Yorkshire Work pattern: 35 hours per week, Mon-Fri Salary: Up to £51,869.05 per year Contract: Permanent We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Surveyor: - Manage a designated portfolio of properties, delivering repairs and maintenance as required- Be a property expert for colleagues across the estate giving high levels of service and support. Working with colleagues in Estates Support; Safety, Health and Environment; and Legal teams, provide a safe and compliant environment across the estate. - Oversee property works in alignment with retail and operations managers within agreed SLAs - Assess property issues and take appropriate action - Maintain accurate records across estate/FM databases and cloud-based systems - Provide advice on retail/commercial lease acquisitions and disposals - Liaise with agents, landlords, neighboring occupiers, solicitors and local authorities - Procure and manage contractors, ensuring they are vetted and all work meets H&S legislation - Regional reporting to support the Principal Surveyor and the Head of Estates & Construction with the wider management of the estate About the Estates and Construction team: The Estates and Construction team manage a wide-ranging and diverse portfolio that reflects the breadth of the estate. Within the region covered, the portfolio includes purpose-built cat adoption and homing centres (both freehold and leasehold), a network of leasehold charity shops, multi-pen sites, and a small number of residential properties occupied by employees or external tenants. Occasionally, surveying expertise is also required for matters relating to legacy properties. What we re looking for in our Surveyor: - Regional coverage is flexible, however we are looking to support the East of England, Midlands and South Yorkshire - Level 6 or higher professional surveying qualification - Current membership of a professional institution such as RICS, RIBA, CIBSE, CIOB, IWFM - Post qualification experience of surveying in a property or facilities management environment - A full UK driving licence and access to your own vehicle - Working Knowledge of retail leases, acquisitions and disposals - Multi-site and use property management and compliance experience - Experience of working on and managing small building or maintenance projects up to £500k - Ability to work within a small team and externally with professionals and third parties What we can offer you: - range of health benefits, including private medical insurance and a health cash plan - 26 days annual leave plus bank holidays, increasing with length of service - Salary Finance, which empowers you to take control of your financial wellbeing - and much more, which you can learn about Application closing date: 26th March 2026 Virtual interview date: TBC Second stage: TBC If successful, your recruitment journey will include: 1. Anonymised application form 2. Virtual interview and assessment/presentation 3. Meet the team
Mar 12, 2026
Full time
Team: Estates and Construction Location: Homebased with regular travel around East of England, Midlands & South Yorkshire Work pattern: 35 hours per week, Mon-Fri Salary: Up to £51,869.05 per year Contract: Permanent We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Surveyor: - Manage a designated portfolio of properties, delivering repairs and maintenance as required- Be a property expert for colleagues across the estate giving high levels of service and support. Working with colleagues in Estates Support; Safety, Health and Environment; and Legal teams, provide a safe and compliant environment across the estate. - Oversee property works in alignment with retail and operations managers within agreed SLAs - Assess property issues and take appropriate action - Maintain accurate records across estate/FM databases and cloud-based systems - Provide advice on retail/commercial lease acquisitions and disposals - Liaise with agents, landlords, neighboring occupiers, solicitors and local authorities - Procure and manage contractors, ensuring they are vetted and all work meets H&S legislation - Regional reporting to support the Principal Surveyor and the Head of Estates & Construction with the wider management of the estate About the Estates and Construction team: The Estates and Construction team manage a wide-ranging and diverse portfolio that reflects the breadth of the estate. Within the region covered, the portfolio includes purpose-built cat adoption and homing centres (both freehold and leasehold), a network of leasehold charity shops, multi-pen sites, and a small number of residential properties occupied by employees or external tenants. Occasionally, surveying expertise is also required for matters relating to legacy properties. What we re looking for in our Surveyor: - Regional coverage is flexible, however we are looking to support the East of England, Midlands and South Yorkshire - Level 6 or higher professional surveying qualification - Current membership of a professional institution such as RICS, RIBA, CIBSE, CIOB, IWFM - Post qualification experience of surveying in a property or facilities management environment - A full UK driving licence and access to your own vehicle - Working Knowledge of retail leases, acquisitions and disposals - Multi-site and use property management and compliance experience - Experience of working on and managing small building or maintenance projects up to £500k - Ability to work within a small team and externally with professionals and third parties What we can offer you: - range of health benefits, including private medical insurance and a health cash plan - 26 days annual leave plus bank holidays, increasing with length of service - Salary Finance, which empowers you to take control of your financial wellbeing - and much more, which you can learn about Application closing date: 26th March 2026 Virtual interview date: TBC Second stage: TBC If successful, your recruitment journey will include: 1. Anonymised application form 2. Virtual interview and assessment/presentation 3. Meet the team
We are recruiting a Head of HR / Business Partner to lead and deliver a best practice HR function for Flint House, ensuring the provision of high-quality, compliant and strategic people services that support operational excellence and the Charity s mission of providing evidence-based rehabilitation to serving and retired police officers. Reporting to CEO as a member of the Exec team, with one direct report, this role operates at both strategic and operational levels, advising Trustees, the CEO and senior leaders while ensuring effective day-to-day HR delivery across the organisation. We are flexible and will consider applications for full time and part time . The role is very much site based due to staff base and patients, but there is potential for one day hybrid working a week. Key responsibilities and competencies : Lead on complex employee relations matters including capability, grievance and disciplinary cases. Conduct investigations, formal hearings and appeals where required. Provide expert advice and guidance to managers on all employee relations matters. Maintain and develop employment contracts in line with organisational needs and legislative requirements. Support managers in managing absence and attendance effectively. Develop, implement and deliver the HR Strategy aligned to the Charity s organisational objectives. Lead workforce planning and quarterly resource meetings in collaboration with the CEO and Heads of Department. Support organisational change initiatives, ensuring a consistent and well-managed approach. Contribute to organisational development and continuous improvement initiatives. Provide data-driven insights and reports to Exec and the CEO to inform strategic decision-making. Ensure full compliance with UK employment legislation, case law and regulatory requirements. Ensure pay, benefits and reward practices remain legally compliant and appropriately benchmarked, advising Finance and Payroll practices Monitor legislative developments and advise Trustees and the CEO on required changes. Develop, review and maintain HR policies, procedures and conditions of service. Liaise with external professional advisers, including employment solicitors where required. Successful candidate will be CIPD Level 7 or similar experience with evidence of continuing CPD. In addition - you will have Strong strategic and operational capability. Significant experience as a Senior HR Generalist Excellent interpersonal and influencing skills, with credibility at Executive level. Clear, confident written and verbal communication skills. Strong analytical and reporting capability. Ability to prioritise, delegate and manage competing demands. Coaching and advisory capability. High level of IT literacy (Microsoft Office suite and HR systems / Sage HR and iHasco). About us : Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this key role will drive the people and culture objectives for the Charity. We offer a comprehensive benefits package including on site free parking, lunch or breakfast, free on site gym, comprehensive EAP program, Medical Cash program, Life Assurance,36 days holiday and usual Pension benefits. The role is very much based on site, with restricted public transport, so own car is essential.
Mar 12, 2026
Full time
We are recruiting a Head of HR / Business Partner to lead and deliver a best practice HR function for Flint House, ensuring the provision of high-quality, compliant and strategic people services that support operational excellence and the Charity s mission of providing evidence-based rehabilitation to serving and retired police officers. Reporting to CEO as a member of the Exec team, with one direct report, this role operates at both strategic and operational levels, advising Trustees, the CEO and senior leaders while ensuring effective day-to-day HR delivery across the organisation. We are flexible and will consider applications for full time and part time . The role is very much site based due to staff base and patients, but there is potential for one day hybrid working a week. Key responsibilities and competencies : Lead on complex employee relations matters including capability, grievance and disciplinary cases. Conduct investigations, formal hearings and appeals where required. Provide expert advice and guidance to managers on all employee relations matters. Maintain and develop employment contracts in line with organisational needs and legislative requirements. Support managers in managing absence and attendance effectively. Develop, implement and deliver the HR Strategy aligned to the Charity s organisational objectives. Lead workforce planning and quarterly resource meetings in collaboration with the CEO and Heads of Department. Support organisational change initiatives, ensuring a consistent and well-managed approach. Contribute to organisational development and continuous improvement initiatives. Provide data-driven insights and reports to Exec and the CEO to inform strategic decision-making. Ensure full compliance with UK employment legislation, case law and regulatory requirements. Ensure pay, benefits and reward practices remain legally compliant and appropriately benchmarked, advising Finance and Payroll practices Monitor legislative developments and advise Trustees and the CEO on required changes. Develop, review and maintain HR policies, procedures and conditions of service. Liaise with external professional advisers, including employment solicitors where required. Successful candidate will be CIPD Level 7 or similar experience with evidence of continuing CPD. In addition - you will have Strong strategic and operational capability. Significant experience as a Senior HR Generalist Excellent interpersonal and influencing skills, with credibility at Executive level. Clear, confident written and verbal communication skills. Strong analytical and reporting capability. Ability to prioritise, delegate and manage competing demands. Coaching and advisory capability. High level of IT literacy (Microsoft Office suite and HR systems / Sage HR and iHasco). About us : Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this key role will drive the people and culture objectives for the Charity. We offer a comprehensive benefits package including on site free parking, lunch or breakfast, free on site gym, comprehensive EAP program, Medical Cash program, Life Assurance,36 days holiday and usual Pension benefits. The role is very much based on site, with restricted public transport, so own car is essential.
Who We Are At Metropolitan Gaming, we don't just offer jobs-we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we're the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle. Benefits We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer: 50% off food and beverages in all our UK venues Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more Company Sick Pay Company Pension Life Assurance Refer a friend incentive Financial advice services Employee health and wellbeing services Virtual GP Services Season Ticket Loans Employee assistance program: A confidential helpline providing 24/7 advice and counselling Cycle to work scheme What We Are Looking For The Property and SHE Manager is responsible for providing operational oversight of the organisation's estates, facilities management, and SHE compliance across all venues. The role owns the relationship with the Managing Agent and outsourced FM and SHE providers, ensuring delivery against contractual obligations, statutory requirements, budgets, and performance standards, while driving value for money and continuous improvement. Acting as the primary escalation point, the role supports venue management with operational issues, oversees planned and reactive maintenance, capital replacement, and compliance activity, and leads contract governance, renewals, and re-tendering processes. The Property and SHE Manager maintains and enhances the SHE framework, champions a strong safety culture, manages risk, reporting, and audit readiness, and provides clear, data-driven insights to the Executive Team to support informed decision-making and business continuity across the estate. Main Responsibilities Managing Agent / Estates Management Oversight Own the relationship with the Managing Agent ensuring commissioning for property related services, rent reviews, rates reviews, renewals, exits and new properties Provide information to the Exec upon request, managing the production and presentation of all property related services Provide the Exec with opportunities to improve current financial arrangements and value for money in all estates related activities. Facilities Management / Contract Oversight Primary contract owner and point of escalation for the outsourced FM provider (Dalkia). Ensure Dalkia delivers against contractual KPIs, SLAs, lifecycle plans, and statutory compliance obligations. Conduct regular performance reviews, contract governance meetings, and service audits. Manage the FM budget, invoicing, variations, and contract changes and ownership of all SAP concur activities Support venue directors with FM-related operational issues and ensure timely resolution. Lead contract renewal cycles, re-tendering processes, or scope adjustments as required. Safety, Health & Environment (SHE) Maintain and continually improve the organisation's SHE framework, policies, and compliance. Oversee the delivery and performance management of the WorkNest H&S service contract. Ensure venues remain fully compliant with UK regulatory requirements, including fire safety, EHO standards, risk assessments, and accident reporting. Review incident reports, investigations, and corrective actions, ensuring follow-through and closure. Deliver Quarterly SHE Reports to the ECT Board, including performance metrics, risk status, trends, and compliance updates. Stakeholder Management Act as the key liaison between the Property & Estates function, the Central MG Finance Team, the Managing Director, Venue Directors, Dalkia, and WorkNest Maintain strong communication channels with venue management teams, ensuring clarity on roles, responsibilities, and processes. Present SHE performance and FM contract updates to the ECT Board and other senior committees when required. Governance, Risk & Reporting Maintain a centralised FM and SHE documentation library, ensuring audit readiness at all times. Track statutory compliance (e.g., fire risk assessments, water hygiene, electrical testing, lift inspections). Produce monthly FM performance dashboards and quarterly SHE reporting packs. Support business continuity planning across the estate, including building maintenance resilience and emergency response procedures. Required Skills and Behaviours NEBOSH General Certificate or equivalent IOSH membership Relevant Facilities Management qualification Proven track record of driving efficiency, standardisation, and cost optimisation across estates and FM services within regulated, customer-facing, or hospitality/leisure environments Proven experience in estates, facilities management, and Safety, Health & Environment (SHE) within a multi-site or complex operational environment. Strong working knowledge of UK health and safety legislation, statutory compliance, and regulatory requirements (e.g. fire safety, EHO, risk assessments, accident reporting). Demonstrable experience managing outsourced service providers and contracts, including performance management against KPIs and SLAs. Strong commercial and financial acumen, with experience managing FM budgets, invoicing, variations, and driving value for money. Experience leading contract renewals, re-tendering exercises, and scope changes. High level of competence in governance, audit readiness, risk management, and compliance documentation control. Strong stakeholder management skills, with the ability to build credible, collaborative relationships across venue teams, central functions, suppliers, and senior leaders. Confident communicator, able to influence at all levels and provide clear guidance, challenge constructively, and escalat e issues appropriately. Please Note: You must be aged 18 or above and have the right to work in the UK
Mar 12, 2026
Full time
Who We Are At Metropolitan Gaming, we don't just offer jobs-we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we're the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle. Benefits We value our employees and offer a benefits package to ensure your job is both fulfilling and rewarding. We offer the opportunity to learn and grow within the company, regular training and development, and to be part of an exciting high-performance team. On top of our competitive salary, here are some of the benefits we offer: 50% off food and beverages in all our UK venues Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more Company Sick Pay Company Pension Life Assurance Refer a friend incentive Financial advice services Employee health and wellbeing services Virtual GP Services Season Ticket Loans Employee assistance program: A confidential helpline providing 24/7 advice and counselling Cycle to work scheme What We Are Looking For The Property and SHE Manager is responsible for providing operational oversight of the organisation's estates, facilities management, and SHE compliance across all venues. The role owns the relationship with the Managing Agent and outsourced FM and SHE providers, ensuring delivery against contractual obligations, statutory requirements, budgets, and performance standards, while driving value for money and continuous improvement. Acting as the primary escalation point, the role supports venue management with operational issues, oversees planned and reactive maintenance, capital replacement, and compliance activity, and leads contract governance, renewals, and re-tendering processes. The Property and SHE Manager maintains and enhances the SHE framework, champions a strong safety culture, manages risk, reporting, and audit readiness, and provides clear, data-driven insights to the Executive Team to support informed decision-making and business continuity across the estate. Main Responsibilities Managing Agent / Estates Management Oversight Own the relationship with the Managing Agent ensuring commissioning for property related services, rent reviews, rates reviews, renewals, exits and new properties Provide information to the Exec upon request, managing the production and presentation of all property related services Provide the Exec with opportunities to improve current financial arrangements and value for money in all estates related activities. Facilities Management / Contract Oversight Primary contract owner and point of escalation for the outsourced FM provider (Dalkia). Ensure Dalkia delivers against contractual KPIs, SLAs, lifecycle plans, and statutory compliance obligations. Conduct regular performance reviews, contract governance meetings, and service audits. Manage the FM budget, invoicing, variations, and contract changes and ownership of all SAP concur activities Support venue directors with FM-related operational issues and ensure timely resolution. Lead contract renewal cycles, re-tendering processes, or scope adjustments as required. Safety, Health & Environment (SHE) Maintain and continually improve the organisation's SHE framework, policies, and compliance. Oversee the delivery and performance management of the WorkNest H&S service contract. Ensure venues remain fully compliant with UK regulatory requirements, including fire safety, EHO standards, risk assessments, and accident reporting. Review incident reports, investigations, and corrective actions, ensuring follow-through and closure. Deliver Quarterly SHE Reports to the ECT Board, including performance metrics, risk status, trends, and compliance updates. Stakeholder Management Act as the key liaison between the Property & Estates function, the Central MG Finance Team, the Managing Director, Venue Directors, Dalkia, and WorkNest Maintain strong communication channels with venue management teams, ensuring clarity on roles, responsibilities, and processes. Present SHE performance and FM contract updates to the ECT Board and other senior committees when required. Governance, Risk & Reporting Maintain a centralised FM and SHE documentation library, ensuring audit readiness at all times. Track statutory compliance (e.g., fire risk assessments, water hygiene, electrical testing, lift inspections). Produce monthly FM performance dashboards and quarterly SHE reporting packs. Support business continuity planning across the estate, including building maintenance resilience and emergency response procedures. Required Skills and Behaviours NEBOSH General Certificate or equivalent IOSH membership Relevant Facilities Management qualification Proven track record of driving efficiency, standardisation, and cost optimisation across estates and FM services within regulated, customer-facing, or hospitality/leisure environments Proven experience in estates, facilities management, and Safety, Health & Environment (SHE) within a multi-site or complex operational environment. Strong working knowledge of UK health and safety legislation, statutory compliance, and regulatory requirements (e.g. fire safety, EHO, risk assessments, accident reporting). Demonstrable experience managing outsourced service providers and contracts, including performance management against KPIs and SLAs. Strong commercial and financial acumen, with experience managing FM budgets, invoicing, variations, and driving value for money. Experience leading contract renewals, re-tendering exercises, and scope changes. High level of competence in governance, audit readiness, risk management, and compliance documentation control. Strong stakeholder management skills, with the ability to build credible, collaborative relationships across venue teams, central functions, suppliers, and senior leaders. Confident communicator, able to influence at all levels and provide clear guidance, challenge constructively, and escalat e issues appropriately. Please Note: You must be aged 18 or above and have the right to work in the UK
Digital Communications & Engagement Manager Are you driven by social justice and motivated by creating real, lasting change? Are you experienced in digital communications, able to create engaging content and mobilise campaigns? If so, we have a job for you. We are looking for a Digital Communications and Engagement Manager to drive forward the Disabled Children's Partnership's digital presence, supporter mobilisation, and stakeholder engagement. Reporting to the Campaign Director, this role is crucial in ensuring the Partnership's campaigns are visible, engaging, and impactful. Delivery of the campaign objectives depends on the contributions of our members and supporters. This role will be the central point of coordination of a complex programme of activity from multiple member organisations and teams. You will deliver excellent digital communications to members, provide support for all DCP meetings, and maintain accurate plans and calendars to track activity and report on progress. This role is a fixed term position (30 hours per week, worked over 4 days) until June 2027. We're open to discussing how these hours can best work for you. Some on call and out of hours working may be required. The charity offers flexible and hybrid working. The role involves at least fortnightly in person meetings at the Contact office in London N1, with opportunities to also work from the Head Office in London E1. The Disabled Children's Partnership (DCP) is a major coalition of 130+ organisations united by a common vision: improved health, education and social care for disabled children, young people, and their families. Together we campaign to secure the policy change, public awareness, and political attention that disabled children deserve. Our current focus is our high-profile Fight for Ordinary campaign. Together we are calling for reform of the SEND system, so that children with special educational needs or who are disabled can enjoy the ordinary things that other children take for granted, like having a nursery, school or college place, being safe in school, making friends, and taking part in activities in and beyond school. What you'll do Design, implement, and manage an "always-on" social media plan to grow and engage DCP's online audience, through our own channels and those of members Lead the development and delivery of digital mobilisation strategies and create compelling digital content (posts, graphics, short videos) aligned to campaign goals and organisational priorities. Plan and deliver supporter journeys, email campaigns, calls-to-action designed to build momentum and influence decision-makers, and manage the campaigner database Maintain strong relationships with member organisations, delivering regular communication, including newsletters, updates and briefings. Plan and support the organisation of DCP meetings, including the CEOs group, steering group, policy, comms, campaigns, and public affairs sub-groups, and all-member meetings. What you'll bring: Demonstrable experience in digital communications and social media management in a campaigning context. Experience of online campaign mobilisation. Ability to create engaging, accessible digital content across multiple channels. Experience using email marketing tools, CRM systems, and supporter databases. Strong organisational and coordination skills, with experience supporting meetings or projects. Clear understanding of data protection regulations and safe data handling. Excellent written and verbal communication skills. Ability to work flexibly, manage multiple priorities, and meet deadlines. Commitment to the values of inclusion, accessibility, and championing the rights of disabled children and their families. If you are passionate about creating meaningful, lasting change for disabled children, young people and their families, we want to hear from you! Apply now with an updated CV. Applications close on Sunday 15th March. Interviews will be held week commencing 23rd of March. Benefits The charity offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The charity's vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. Everyone is encouraged to apply and there are a variety of different contract types and working patterns on offer. They're not looking for specific experience. It is your personality and values that will make you a great colleague. You will have training and development to help you to succeed in the role you're applying for.
Mar 12, 2026
Full time
Digital Communications & Engagement Manager Are you driven by social justice and motivated by creating real, lasting change? Are you experienced in digital communications, able to create engaging content and mobilise campaigns? If so, we have a job for you. We are looking for a Digital Communications and Engagement Manager to drive forward the Disabled Children's Partnership's digital presence, supporter mobilisation, and stakeholder engagement. Reporting to the Campaign Director, this role is crucial in ensuring the Partnership's campaigns are visible, engaging, and impactful. Delivery of the campaign objectives depends on the contributions of our members and supporters. This role will be the central point of coordination of a complex programme of activity from multiple member organisations and teams. You will deliver excellent digital communications to members, provide support for all DCP meetings, and maintain accurate plans and calendars to track activity and report on progress. This role is a fixed term position (30 hours per week, worked over 4 days) until June 2027. We're open to discussing how these hours can best work for you. Some on call and out of hours working may be required. The charity offers flexible and hybrid working. The role involves at least fortnightly in person meetings at the Contact office in London N1, with opportunities to also work from the Head Office in London E1. The Disabled Children's Partnership (DCP) is a major coalition of 130+ organisations united by a common vision: improved health, education and social care for disabled children, young people, and their families. Together we campaign to secure the policy change, public awareness, and political attention that disabled children deserve. Our current focus is our high-profile Fight for Ordinary campaign. Together we are calling for reform of the SEND system, so that children with special educational needs or who are disabled can enjoy the ordinary things that other children take for granted, like having a nursery, school or college place, being safe in school, making friends, and taking part in activities in and beyond school. What you'll do Design, implement, and manage an "always-on" social media plan to grow and engage DCP's online audience, through our own channels and those of members Lead the development and delivery of digital mobilisation strategies and create compelling digital content (posts, graphics, short videos) aligned to campaign goals and organisational priorities. Plan and deliver supporter journeys, email campaigns, calls-to-action designed to build momentum and influence decision-makers, and manage the campaigner database Maintain strong relationships with member organisations, delivering regular communication, including newsletters, updates and briefings. Plan and support the organisation of DCP meetings, including the CEOs group, steering group, policy, comms, campaigns, and public affairs sub-groups, and all-member meetings. What you'll bring: Demonstrable experience in digital communications and social media management in a campaigning context. Experience of online campaign mobilisation. Ability to create engaging, accessible digital content across multiple channels. Experience using email marketing tools, CRM systems, and supporter databases. Strong organisational and coordination skills, with experience supporting meetings or projects. Clear understanding of data protection regulations and safe data handling. Excellent written and verbal communication skills. Ability to work flexibly, manage multiple priorities, and meet deadlines. Commitment to the values of inclusion, accessibility, and championing the rights of disabled children and their families. If you are passionate about creating meaningful, lasting change for disabled children, young people and their families, we want to hear from you! Apply now with an updated CV. Applications close on Sunday 15th March. Interviews will be held week commencing 23rd of March. Benefits The charity offers an impressive range of benefits designed to support and reward employees to ensure that teams feel valued and appreciated. The benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings. About The Organisation The charity's vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. They're here to support people with a learning disability, their families and their carers. Fighting for a kinder, fairer and more inclusive society for people with a learning disability to live in. Everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging is for everyone, every day, everywhere. Everyone is expected to treat people well and make it an inclusive organisation. Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes Everywhere people will feel respected, valued, and safe to be themselves. There are Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. Everyone is encouraged to apply and there are a variety of different contract types and working patterns on offer. They're not looking for specific experience. It is your personality and values that will make you a great colleague. You will have training and development to help you to succeed in the role you're applying for.
The Employee Wellbeing Specialist will lead initiatives that promote staff wellbeing, resilience, and engagement across DrPA Secure. This role combines strategy, programme delivery, and individual support to ensure staff feel valued and supported while working in a high-pressure environment. Working closely with HR, operational managers, and senior leaders, the post-holder will help build a positive organisational culture and enhance workforce performance through effective wellbeing initiatives. Main duties of the job Strategic Wellbeing Leadership Develop and implement a wellbeing strategy, identify wellbeing risks (stress, fatigue, trauma), and advise leadership using wellbeing data and best practice guidance. Wellbeing Programme Development & Delivery Design and deliver wellbeing initiatives such as mental health workshops, resilience training, stress management, physical health programmes, and crisis response plans. Staff Support & Intervention Provide confidential support for staff experiencing wellbeing challenges, offer guidance and referrals, and support employees returning from sickness, trauma, or operational incidents. Policy, Compliance & Reporting Maintain wellbeing policies, ensure compliance with health and safety regulations, track wellbeing metrics, and report outcomes and trends to senior management. Culture, Engagement & Leadership Support Promote a positive and inclusive workplace culture, support managers in embedding wellbeing practices, and lead staff engagement initiatives to improve morale and resilience. About us DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE: Compassionate care that is trauma informed and supportive Assurance that care is evidence-based & demonstrates high quality outcomes for our patients Respectful of peoples cultural and religious beliefs Empowerment We centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing. Job responsibilities Job Summary The Employee Wellbeing Specialist will champion staff wellbeing across DrPA Secure, embedding resilience, engagement, and health initiatives at every level. This strategic and operational role combines policy development, program delivery, and one-to-one support, ensuring that all staff feel valued, supported, and able to perform safely in a high-pressure, secure environment. The post-holder will work closely with HR, operational managers, and senior leadership to drive a positive organisational culture and improve workforce performance through wellbeing initiatives. Key Responsibilities Develop and implement a comprehensive wellbeing strategy, aligned with organisational goals and operational pressures. Identify risks to staff wellbeing, including stress, fatigue, and trauma exposure, and recommend preventative interventions. Advise senior leaders on wellbeing trends, staff morale, and engagement metrics. Keep abreast of national best practices, regulations, and emerging trends in workplace wellbeing, mental health, and occupational health. Program Design & Delivery Design and implement proactive and reactive wellbeing initiatives, including: Mental health awareness workshops and resilience training. Stress management, mindfulness, and coping skills programs. Physical health programs: fitness challenges, nutritional advice, ergonomics. Team-building and engagement activities tailored to operational staff. Crisis response plans for critical incidents. Develop toolkits, guidance materials, and online resources to support staff wellbeing. Work with external providers such as occupational health, counselling services, and Employee Assistance Programmes (EAPs) Individual Support & Intervention Serve as a confidential first point of contact for staff experiencing wellbeing challenges. Provide guidance, support, and signposting to internal or external services. Support staff returning from sickness absence, trauma, or operational incidents. Monitor and evaluate individual wellbeing interventions to ensure effectiveness. Policy, Compliance & Reporting Maintain and update wellbeing-related policies, procedures, and guidance. Ensure compliance with employment law, health and safety regulations, and organisational governance standards. Develop KPIs and wellbeing metrics, including staff satisfaction, absenteeism, incident reports, and engagement levels. Report trends, findings, and program outcomes to the Senior Management Team. Culture, Engagement & Leadership Champion a positive, trauma-informed, and supportive organisational culture. Work with line managers to embed wellbeing principles into leadership practices. Promote equality, diversity, and inclusion in all wellbeing activities and communications. Lead staff engagement initiatives to enhance morale, resilience, and team cohesion. General Information The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification. Pension salary scheme available Employee Assistance Programme (EAP): confidential 24/7 support Access to perks at work Disclosure and Barring Service Check & CTC Clearance This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This post will require the holder to undertake and successfully complete the Counter Terrorism Clearance (CTC) process. Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time. Person Specification Knowledge and Skills Proven experience in employee wellbeing, occupational health, HR, or organisational development. Strong knowledge of mental health, resilience, stress management, and workplace wellbeing programs. Excellent interpersonal, communication, and listening skills. High level of discretion and confidentiality. Experience designing, implementing, and evaluating wellbeing initiatives. Ability to analyse workforce wellbeing data and present actionable insights. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Commitment to DrPA Secures CARE ethos. Experience in secure, operational, or public sector environments. Knowledge of HR policies, employment law, and health and safety regulations. Familiarity with occupational health, counselling, or EAP services. Experience influencing organisational culture and leadership practices. Ability to develop wellbeing training and workshop materials. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 12, 2026
Full time
The Employee Wellbeing Specialist will lead initiatives that promote staff wellbeing, resilience, and engagement across DrPA Secure. This role combines strategy, programme delivery, and individual support to ensure staff feel valued and supported while working in a high-pressure environment. Working closely with HR, operational managers, and senior leaders, the post-holder will help build a positive organisational culture and enhance workforce performance through effective wellbeing initiatives. Main duties of the job Strategic Wellbeing Leadership Develop and implement a wellbeing strategy, identify wellbeing risks (stress, fatigue, trauma), and advise leadership using wellbeing data and best practice guidance. Wellbeing Programme Development & Delivery Design and deliver wellbeing initiatives such as mental health workshops, resilience training, stress management, physical health programmes, and crisis response plans. Staff Support & Intervention Provide confidential support for staff experiencing wellbeing challenges, offer guidance and referrals, and support employees returning from sickness, trauma, or operational incidents. Policy, Compliance & Reporting Maintain wellbeing policies, ensure compliance with health and safety regulations, track wellbeing metrics, and report outcomes and trends to senior management. Culture, Engagement & Leadership Support Promote a positive and inclusive workplace culture, support managers in embedding wellbeing practices, and lead staff engagement initiatives to improve morale and resilience. About us DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE: Compassionate care that is trauma informed and supportive Assurance that care is evidence-based & demonstrates high quality outcomes for our patients Respectful of peoples cultural and religious beliefs Empowerment We centre each resident by co-creating holistic care plans that treat their needs and equip them to self-manage their wellbeing. Job responsibilities Job Summary The Employee Wellbeing Specialist will champion staff wellbeing across DrPA Secure, embedding resilience, engagement, and health initiatives at every level. This strategic and operational role combines policy development, program delivery, and one-to-one support, ensuring that all staff feel valued, supported, and able to perform safely in a high-pressure, secure environment. The post-holder will work closely with HR, operational managers, and senior leadership to drive a positive organisational culture and improve workforce performance through wellbeing initiatives. Key Responsibilities Develop and implement a comprehensive wellbeing strategy, aligned with organisational goals and operational pressures. Identify risks to staff wellbeing, including stress, fatigue, and trauma exposure, and recommend preventative interventions. Advise senior leaders on wellbeing trends, staff morale, and engagement metrics. Keep abreast of national best practices, regulations, and emerging trends in workplace wellbeing, mental health, and occupational health. Program Design & Delivery Design and implement proactive and reactive wellbeing initiatives, including: Mental health awareness workshops and resilience training. Stress management, mindfulness, and coping skills programs. Physical health programs: fitness challenges, nutritional advice, ergonomics. Team-building and engagement activities tailored to operational staff. Crisis response plans for critical incidents. Develop toolkits, guidance materials, and online resources to support staff wellbeing. Work with external providers such as occupational health, counselling services, and Employee Assistance Programmes (EAPs) Individual Support & Intervention Serve as a confidential first point of contact for staff experiencing wellbeing challenges. Provide guidance, support, and signposting to internal or external services. Support staff returning from sickness absence, trauma, or operational incidents. Monitor and evaluate individual wellbeing interventions to ensure effectiveness. Policy, Compliance & Reporting Maintain and update wellbeing-related policies, procedures, and guidance. Ensure compliance with employment law, health and safety regulations, and organisational governance standards. Develop KPIs and wellbeing metrics, including staff satisfaction, absenteeism, incident reports, and engagement levels. Report trends, findings, and program outcomes to the Senior Management Team. Culture, Engagement & Leadership Champion a positive, trauma-informed, and supportive organisational culture. Work with line managers to embed wellbeing principles into leadership practices. Promote equality, diversity, and inclusion in all wellbeing activities and communications. Lead staff engagement initiatives to enhance morale, resilience, and team cohesion. General Information The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification. Pension salary scheme available Employee Assistance Programme (EAP): confidential 24/7 support Access to perks at work Disclosure and Barring Service Check & CTC Clearance This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This post will require the holder to undertake and successfully complete the Counter Terrorism Clearance (CTC) process. Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time. Person Specification Knowledge and Skills Proven experience in employee wellbeing, occupational health, HR, or organisational development. Strong knowledge of mental health, resilience, stress management, and workplace wellbeing programs. Excellent interpersonal, communication, and listening skills. High level of discretion and confidentiality. Experience designing, implementing, and evaluating wellbeing initiatives. Ability to analyse workforce wellbeing data and present actionable insights. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Commitment to DrPA Secures CARE ethos. Experience in secure, operational, or public sector environments. Knowledge of HR policies, employment law, and health and safety regulations. Familiarity with occupational health, counselling, or EAP services. Experience influencing organisational culture and leadership practices. Ability to develop wellbeing training and workshop materials. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
About the Business Are you a qualified accountant looking to progress within a successful company that gives back? We have the fantastic opportunity for a Finance Business Partner to join a large and diverse business based in Bromsgrove . The company are very flexible in their working patterns with just 3 days in the office! Main Duties: As a Finance Business Partner, your main duties include: Prepare accurate monthly management accounts, ensuring correct accruals, prepayments and income/cost reporting. Maintain and reconcile trading balance sheet accounts. Present monthly financial performance to senior management, providing clear analysis against budget and forecast. Partner with Directors and operational managers to review performance, support budget holders and assess commercial, capital and investment proposals. Provide professional financial insight, challenge assumptions and support informed business decision-making. Lead the annual budgeting process in collaboration with operational teams and group finance. Analyse operational data to understand cost drivers and improve financial insight. Support continuous improvement of reporting structures, systems and processes. Oversee stock records, stocktakes and cost of sales calculations in line with relevant accounting and regulatory guidance. Ensure accurate HMRC reporting (including contractors and zero-hours staff), complete sector returns and submit Gift Aid claims. Ensure compliance with financial policies, statutory requirements and accounting standards. Location / Office / Culture With a hybrid split of 3 days in the Bromsgrove office, the business is super flexible in its working patterns. You will be joining a team known for its family feel and collaborative approach. Career progression and personal development is highly valued! What We Are Looking For The ideal candidate will have: ACA/ACCA/CIMA Qualified Excellent communication and interpersonal skills, with the ability to influence and partner with senior leaders and finance colleagues. Experience managing and monitoring annual budgets across multiple cost centres. Experience reviewing and improving processes, policies and ways of working to drive organisational benefit. Why Join the business Fantastic overall benefits Super CFO to learn from A company that operates in an Industry that contributes positives to society Generous holiday days About Us We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: VL66002
Mar 12, 2026
Full time
About the Business Are you a qualified accountant looking to progress within a successful company that gives back? We have the fantastic opportunity for a Finance Business Partner to join a large and diverse business based in Bromsgrove . The company are very flexible in their working patterns with just 3 days in the office! Main Duties: As a Finance Business Partner, your main duties include: Prepare accurate monthly management accounts, ensuring correct accruals, prepayments and income/cost reporting. Maintain and reconcile trading balance sheet accounts. Present monthly financial performance to senior management, providing clear analysis against budget and forecast. Partner with Directors and operational managers to review performance, support budget holders and assess commercial, capital and investment proposals. Provide professional financial insight, challenge assumptions and support informed business decision-making. Lead the annual budgeting process in collaboration with operational teams and group finance. Analyse operational data to understand cost drivers and improve financial insight. Support continuous improvement of reporting structures, systems and processes. Oversee stock records, stocktakes and cost of sales calculations in line with relevant accounting and regulatory guidance. Ensure accurate HMRC reporting (including contractors and zero-hours staff), complete sector returns and submit Gift Aid claims. Ensure compliance with financial policies, statutory requirements and accounting standards. Location / Office / Culture With a hybrid split of 3 days in the Bromsgrove office, the business is super flexible in its working patterns. You will be joining a team known for its family feel and collaborative approach. Career progression and personal development is highly valued! What We Are Looking For The ideal candidate will have: ACA/ACCA/CIMA Qualified Excellent communication and interpersonal skills, with the ability to influence and partner with senior leaders and finance colleagues. Experience managing and monitoring annual budgets across multiple cost centres. Experience reviewing and improving processes, policies and ways of working to drive organisational benefit. Why Join the business Fantastic overall benefits Super CFO to learn from A company that operates in an Industry that contributes positives to society Generous holiday days About Us We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: VL66002
