Assistant Building Manager

Assistant Building Manager, Flagship London Office Farringdon
Location: Farringdon Street, London
Employer: Leading Property Management Consultancy
Reporting to: Building Manager
Type: Full-time, On-site
Salary: £35,000 - £38,000 depending on experience

Are you passionate about delivering an unforgettable occupier experience?
Do you love the buzz of a busy, premium office building?
Ready to take the next step in your Facilities Management career?
If so, this is a role you will want to explore.

The Opportunity
We are hiring an Assistant Building Manager for one of London's most vibrant and modern office buildings. This is not a standard reception role. It is a hybrid position that combines high-end customer experience, community building, social media, events, and hands-on support with facilities and building operations.
You will be the heart of the building. The person everyone recognises, trusts and turns to. You will also support the Building Manager with the operational and technical running of the property.
This role suits someone already working in assistant building management, workplace or experience management, premium front-of-house, or serviced office operations who wants more responsibility, variety and clear progression.

What You Will Be Doing Champion the Experience

• Deliver a warm, memorable welcome to everyone entering the building
• Maintain excellent presentation standards across FOH, amenities and common areas
• Add thoughtful details that surprise and delight, such as seasonal touches or wellbeing extras
• Build strong, genuine relationships with tenants, visitors and service partners

Lead Front-of-House Standards

• Oversee reception operations and ensure a smooth visitor journey
• Use smart technology to improve check-in and access experiences
• Train and guide cover staff to maintain consistent standards
• Track and report small repairs or improvements and ensure they are resolved quickly

Create Community and Engagement

• Shape the building's personality through events and occupier activities
• Run the building's Instagram and LinkedIn content
• Promote local food, retail and wellbeing offers
• Build opportunities for occupiers to connect, such as wellness sessions or networking socials

Support the Building Manager

• Assist with contractor management, permits and compliance checks
• Help prepare audits, inspection reports and meeting packs
• Support small projects and maintenance tasks
• Gain hands-on exposure to service charge, compliance systems and operational planning

Who This Role Will Appeal To

Current Assistant Building Managers
Looking for a flagship building and a consultancy that will develop your career.
Front-of-House or Guest Experience Leads
Working in a premium office, hotel or serviced office environment and ready to step into FM.
Workplace or Community Managers
Who love people, events and engagement but want more operational responsibility.
Facilities Coordinators
Looking for a step up into a more visible and impactful building role.
Ambitious and energetic people
Individuals who care about service, take pride in detail, and bring fresh ideas.

What You Will Bring

• A warm, people-first approach
• Excellent organisation and attention to detail
• Confidence to suggest improvements and try new ideas
• Experience in a customer-focused building, hospitality or FM setting
• A positive attitude towards using technology
• Basic H&S or compliance knowledge, or willingness to learn (IOSH is desirable)

Why This Role Stands Out

• Work in one of London's most exciting and high-profile office buildings
• A unique blend of customer experience, community engagement and building management
• Clear progression into a full Building Manager role
• Freedom to shape the building's culture and identity
• Be part of a forward-thinking consultancy that values personality, innovation and service

If you are ready to step up in your FM career, or you want a role that combines people, creativity and building operations, we would love to hear from you.

Apply now or get in touch for a confidential conversation.