Customer Service Executive

Customer Service roles

Watford 30,609 + Exceptional Benefits including parking and bonus!

Hybrid Option After Probation

We are working with a fast-growing company that genuinely are passionate about its people as well as offering huge opportunities for the right person to grow and develop a career within the business!

Why You'll Love Working Here

• Culture-Driven: Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life.
• Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one.
• Hybrid Flexibility: After completing your 6-month training and probation, you'll enjoy the freedom of hybrid working.
• Tailored Career Progression: Your growth path is shaped around your goals - whether that's leadership, specialisation, or personal development.

What You'll Be Doing

- Managing customer orders and quotes

- Updating customers and internal systems

- Collaborating with internal and external teams

- Handling inbound calls and general admin

Who We're Looking For

- Excellent communicator with a passion for customer service

- Experience in a customer support role

- Confident using CRM systems and Outlook

- A team player with great interpersonal skills

- Able to commute to Watford for training

Benefits That Go Beyond the Basics

- Starting salary: 30,609 per annum

- Annual pay rise every April

- Bonus schemes

- Salary sacrifice car leasing and electric car charging

- Private medical benefits

- Increasing annual leave with service

- Generous pension contributions

- Retail discounts and financial services perks

- Company share schemes

- Death in service cover

- Free shuttle bus from Watford Junction to Croxley Business Park

- On-site parking

Location Convenience

Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line).

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.